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Reviews of A&EM Saigon Hotel 5 stars

39-41 Thu Khoa Huan Street, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam

#482 of 1,223 hotels in Ho Chi Minh City

Guests' Choice

Review score

Based on 375 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 4 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, but keep in mind the street is noisy and bed is hard.

    Near to everything by walking distance, or 10min grab taxi, very good massages, clean, great employees, i definitly recommand the hotel ! For my gymbros : Squat cage available, with pull up bar, olympic barbells, 10kg max dumbells, bench rack + an incline bench, approx 100kg weights.

    Stayed in September 2025

  • Reviewed: 31 August 2025

    9.0
    A steal for what you get Great hotel all round
    • Leisure trip
    • Family with young children
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    The gym wasn’t well equipped and I needed to work out the aircon and switch on the equipment. 🤭

    This is a great hotel albeit a bit dated. For what you pay it’s excellent in our view. The staff were lovely too. Clean, comfortable and great location. The price was a bonus. We’d stay there again.

    Stayed in July 2025

  • Reviewed: 15 August 2025

    8.0
    This A&EM design style is definitely not boring or corporate and just a little bit crazy but mostly in a good way!
    • Leisure trip
    • Solo traveller
    • VIP Suite - Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    Forget the pool. Smallish lift sizes and fairly narrow corridors but that’s most hotels isn’t it!

    The design style has lots and lots of personality - sometimes quirky and clashing but definitely fun! The staff and breakfast service are relaxed; the buffet is diverse (not too western); and fresh everyday.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Double Room - Afternoon Tea
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast was not as good as all the other places we stayed.

    Hotel was clean.

    Stayed in July 2025

  • Reviewed: 11 August 2025

    8.0
    Nice location
    • Business trip
    • Solo traveller
    • Executive Double Room - Afternoon Tea
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were not soundproof. So, till late at night, the loud music of the dance club outside was disturbing. The size of the room and bathroom is very small. The bathtub was non functional. Breakfast has very limited options and was not suitable for international travelers. Dont exchange money/ USD at reception. They gave a rate very low, as compared to the shops just outside the hotel. I made a mistake by exchanging usd at hotel reception

    Location, clean room, and comfortable bed

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    Very good
    • Business trip
    • Group
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Small water bottle 🤪🤪

    Excellent location, accessible, value for money.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    I have been in A&EM over the last 10 years every time I am in Saigon.
    • Business trip
    • Group
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 8 nights

    Staff are friendly and helpful.. carry luggage, booking transport, always available.

    Stayed in July 2025

  • Reviewed: 9 June 2025

    8.0
    Good stay in central HCM
    • Leisure trip
    • Couple
    • Executive Double Room - Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast wasn’t great, need more options Afternoon tea - sorry but no hot tea or coffee doesn’t qualify as afternoon tea.

    Centrally located with good rooms

    Stayed in June 2025

  • Reviewed: 17 May 2025

    9.0
    Great little sanctuary in the middle of HCMC district 1 at an affordable price 😎
    • Leisure trip
    • Couple
    • Executive Double Room - Afternoon Tea
    • Stayed 1 night
    • Submitted via mobile

    Great position, great little restaurant to have a drink, burger etc. and watch the crazy world of Ho Chi Minh pass by. The staff are very accommodating and helpful. The breakfast was good and included in the price. We also appreciated the little rooftop pool to cool down and the price was very affordable.

    Stayed in May 2025

  • Reviewed: 13 May 2025

    9.0
    Was close to everything, in the hub of the nightlife.
    • Leisure trip
    • Family with young children
    • Executive Double Room - Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The property was in a great location. Great facilities. The pool was smaller than what I thought but when we went up there for a swim it was just me and my mum so it was perfect. On arrival we got an upgrade to a vip room so that was lovely of them to do that. We also told them our flight was at night time so they gave us a later check out, which was unexpected so we were very thankful. The staff were friendly and welcoming. We had a great experience here, we will stay here again.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Bed was super hard

    The staff. They were really friendly, welcoming and informative .

    Stayed in April 2025

  • Reviewed: 27 April 2025

    7.0
    Great location, basic breakfast
    • Leisure trip
    • Couple
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 1 night
    • Submitted via mobile

    Small shower

    Great location

    Stayed in April 2025

  • Reviewed: 20 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Double Room - Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    The poor wifi signal

    The. Massage 💆‍♀️ 💆‍♂️

    Stayed in April 2025

  • Reviewed: 1 April 2025

    7.0
    Excellent location but too noisy
    • Leisure trip
    • Couple
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    The windows were not soundproof, so we could hear all the sound from the outside. It was as if the windows were open. The bed mattress also very hard. The hotel was as in the photos, but there were from when the hotel was new. It is now showing the signs of time and needs some renovation.

    The hotel is in an excellent location and has all the necessary commodities.

    Stayed in April 2025

  • Reviewed: 1 April 2025

    9.0
    Hanna, Nathan tiai were really helpful and went out of the way to help me I will recommend
    • Leisure trip
    • Solo traveller
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 3 nights

    Location

    Stayed in March 2025

  • Reviewed: 31 March 2025

    9.0
    Fabulous & good value
    • Leisure trip
    • Group
    • Executive Double Room - Afternoon Tea
    • Stayed 2 nights

    can't fault this hotel highly recommended

    The location is excellent as everything around you. Loved the rooftop pool & the complimentary afternoon tea was a treat. Beds super comfy bath superb. Staff very professional. breakfast was great very extensive & covered english & Asian tastes

    Stayed in March 2025

  • Reviewed: 29 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Excellent breakfast gym a bit of a disappointment

    Stayed in March 2025

  • Reviewed: 20 March 2025

    8.0
    Great location!
    • Leisure trip
    • Couple
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 2 nights
    • Submitted via mobile

    Pool was closed for maintenance for the 2 nights we were there and street house can be quite loud from your room

    Location was amazing and staff very friendly and helpful

    Stayed in March 2025

  • Reviewed: 18 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    So weird to have a coffeemachine with only coffee with sugar. No non sugar option out of 5 different coffee types🥴

    Great pool on the roof. Good room. Ok fitness. Nice staff.

    Stayed in February 2025

  • Reviewed: 26 February 2025

    7.0
    Mr Dung and long very helpful
    • Business trip
    • Couple
    • Suite City View - Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    More variety at breakfast

    Location ok but more variety of cereals suggested .

    Stayed in February 2025

  • Reviewed: 19 January 2025

    8.0
    Overall great location but not quite at 4 star standard.
    • Leisure trip
    • Group
    • Premium Deluxe Double Room - Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    The reception & public areas are ok, buffet breakfast average, my room has issues with shower temperature not regulating and overflowing, also gap in the window letting in noise at night.

    Location is great, walking distance to most District 1 attractions and very good restaurants.

    Stayed in January 2025

  • Reviewed: 15 January 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • VIP Suite - Afternoon Tea
    • Stayed 4 nights

    Good location, room clean and good service . close to the most happening area in Ho Chi Minh. nice clubs and cafee close by

    Stayed in January 2025

  • Reviewed: 13 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Double Room - Afternoon Tea
    • Stayed 1 night
    • Submitted via mobile

    Really nice hotel and staff were friendly. Due to the location being great and in busy place, it can be loud at night.

    Stayed in January 2025

  • Reviewed: 10 January 2025

    9.0
    Great location, good price, would recommend!
    • Leisure trip
    • Couple
    • Executive Double Room - Afternoon Tea
    • Stayed 5 nights

    Coffee machine in the restaurant was ok, but would have loved to just had a pot of black coffee (filtered) each morning

    Location of this hotel is great, just up the road from Ben Thanh markets and the Ben Nighe Street food. Easy walking distance to both. Pool was great, we had to ourselves everytime we were up there but there is seating/lounging areas for a few people. Staff lovely and welcoming. Afternoon tea each day was good, small variety but enough for a little snack. Very clean and tidy, room not super big but big enough. Breakfast was good, variety of foods.

    Stayed in January 2025

Showing 1 – 25

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