The owner is very sweet and gave us many recommendations for food and activities. Everything was clean and we had free water bottles in our room every day. We were also given free snacks upon arrival. There are also options to wash your laundry or use a spacious kitchen with free coffee if needed.

Stayed in August 2025

Everything was great, the room was really nice and clean and they gave us free snacks and drinks. However, the most outstanding thing about this place was the customer service. I managed to lose my passport on my way from the airport and Emy went an extra length to help me add much add possible, she talked to the people in the lost and found department and the airport and after realising that it was in the taxi she managed to communicate with the driver who gave my passport back. I would have been completely lost without her! So thank you so much for everything!!!

Stayed in April 2025

Nothing.

We had a great stay. The hotel is very new and well maintained. Clean, spacious rooms, beds are comfortable and very close to the center of Hanoi. The rooftop with kitchen, free coffee and free laundry is a really nice attention.

Stayed in April 2025

Nothing - everything was perfect!

Our favorite hotel in Hanoi! My boyfriend and I discovered this gem on TikTok and loved it so much, we’ve stayed here twice already. It truly feels like a home away from home. The location is super convenient, the reception team is incredibly welcoming and accommodating, and the shared amenities—like the washer, dryer, and coffee station—are such a bonus. The rooms are modern, spacious, and spotless. We honestly have nothing but great things to say and would recommend this place to anyone visiting Hanoi

Stayed in April 2025

Great staff. Incredible welcome and thoroughly helpful in planning our tour activities in and around Hanoi. Also great assistance in other information regarding food and shopping. Such a cozy room and incredible pleasant stay.

Stayed in April 2025

Our stay here was absolutely amazing, the staff are communicative and understanding. We stayed here 2 times, and they let us leave us bags whilst doing a couple of night trip elsewhere. They were stored safely and securely. The hotel is quiet and a lovely break from the noise and hustle and bustle of Hanoi. The amenities are great, all toiletries, snacks and water and the communal kitchen was fab! Lots of free things to use if you want to make your own meals and snacks and the laundry facilities are great, they provide detergent. We never had an issue with needing to wait for other people’s laundry. The hotel is clean and the bed and pillows were so comfortable! What’s more, it felt like a home away from home as they booked us into the same room as before! Please book here!

Stayed in April 2025

Everything was good, the bed was a little hard for my liking.

Great location, close to everything, good area for pick up by tour bus. Very friendly staff that helped us out with our luggage storage while travelling. Washing and drying facilities was a bonus.

Stayed in April 2025

Great location, superb design, free laundry, awesome service.

Stayed in March 2025

The staff were very warm and helpful, it’s a good location to get around and great value for money. The shared area on the roof is a great addition!

Stayed in March 2025

The location is a little far from things than I would have preferred but I would definitely still stay here again.

I really enjoyed having access to free laundry facilities - definitely a bonus towards the end of my trip. There was always coffee and hot water available as well in the kitchen.

Stayed in March 2025

The staff was lovely and so the hotel, best place we stayed in the whole trip. Definetly recommend to book this place!

Stayed in March 2025

Very helpful and friendly staff!! Good facilities which allowed us to wash our clothes and always have a coffee in the morning ! The rooms were clean and spacious! Would definitely recommend!!!

Stayed in March 2025

N/A

Great value stay for my overnight visit. Room was clean and well-maintained. Location is perfect - surrounded by restaurants and cafes. Easy Grab access and convenient for pick-up/drop-off. Staff was friendly and accommodating. Ideal for business travelers looking for convenience without breaking the bank. Pros: • Prime location • Good dining options nearby • Clean rooms • Helpful staff • Cost-effective • Easy transportation access Would recommend for short stays!

Stayed in March 2025

We were located right next to the reception so the room was quite noisy.

Nice clean hotel with all the necessary amenities and lots of free snacks.

Stayed in March 2025

Quran and Van in the reception was phenomenal! Solved all my problems and has answers to all my questions 👍🏼

Stayed in February 2025

Amazing location, clean and very helpful staff. The washing machines are also a great bonus

Stayed in February 2025

Nothing.

Everything.

Stayed in February 2025

Quan And Van is perfect

Stayed in February 2025

The hotel was everything we needed and more! The staff was super helpful and the view from the balcony was amazing. In addition you could wash your clothes for free. Also the location was great! A very big recommendation.

Stayed in February 2025

No breakfast but the snacks in the room were all free. The staff were friendly and helpful. Will come back next time.

Stayed in January 2025

The location is fab! Washing machine and dryers are a life saver after you have traveled for a few weeks. Special shout out to Celina who was very helpful and friendly the whole stay, helping us with getting on tours.

Stayed in January 2025

Na.

Amazing rooms and very welcoming and courteous staff. The amenities are excellent, has laudry and kitchen which is incredible. Celina had helped us with great information about forex, local food, places to go etc. Would highly recommend and stay again here.

Stayed in December 2024

We had an exceptional stay at this hotel in Hanoi! The location is perfect for exploring the city, the rooms are spotless, and the service is outstanding. A special thank you to Celina, who went above and beyond to assist us throughout our stay. Her warm smile, attentiveness, and willingness to help made our experience truly unforgettable. We highly recommend this hotel and will definitely return!

Stayed in January 2025

If your room near the reception its a bit noisy but manageable.

It’s a comfy hotel and the CR is clean! The best thing here is the 7th floor free coffee biscuits and you got free laundry but you need to do it by yourself. Highly recommended

Stayed in January 2025