Reviews of Authentic Hanoi Boutique Hotel 4 stars
13 Ly Thai To Street, Hoan Kiem, Hanoi, Vietnam

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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewFantastic place to stay
Nothing.
Thank you so much, Michael, for your wonderful review! 🌟 We’re delighted to know that you found our hotel a *fantastic place to stay*. It’s great to hear that you enjoyed your time with us and that our team could make your experience special. Your kind words mean a lot to us, and they encourage us to keep delivering warm hospitality and excellent service to every guest. We truly hope to welcome you back again soon for another memorable stay in Hanoi! 💖 Authentic Hanoi Boutique Hotel Team
Thank you so much, Michael, for your wonderful review! 🌟 We’re delighted to know that you found our hotel a *fantastic place to stay*. It’s great to hear that you enjoyed your time with us and that our team could make your experience speci… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAmazing staff at this hotel especially Sandy and her team
No
Thank you so much for your kind words! 🌟 We’re delighted to know that Sandy and her team made such a positive impression on you during your stay. Their friendliness and dedication are at the heart of what we strive to offer every guest. Your feedback means a lot to us, and we look forward to welcoming you back for another wonderful experience in Hanoi. Authentic Hanoi Boutique Hotel Team
Thank you so much for your kind words! 🌟 We’re delighted to know that Sandy and her team made such a positive impression on you during your stay. Their friendliness and dedication are at the heart of what we strive to offer every guest. Y… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewStaff and rooftop. Sandy and team were great! 🙂
Dear Cassandra, Thank you for your kind words! We’re happy to hear you enjoyed the rooftop and the excellent service from Sandy and the team. We look forward to welcoming you back soon! Authentic Hanoi Boutique Hotel Team
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewSandy the manager and team are very good. Everything is excellent. Highly recommend
No
Dear Almane, Thank you for your kind words and high recommendation! We’re thrilled to hear that everything was excellent during your stay and that Sandy and the team made a great impression. We look forward to welcoming you back soon! Authentic Hanoi Boutique Hotel Team
Dear Almane, Thank you for your kind words and high recommendation! We’re thrilled to hear that everything was excellent during your stay and that Sandy and the team made a great impression. We look forward to welcoming you back soon! Au… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThey are very friendly expecialy sandy and tracy and the whole team , very clean and neat room ! Location is perfect near the old town
Dear Almane, Thank you for your wonderful feedback! We’re delighted you enjoyed the clean and neat room, perfect location near the Old Town, and the warm friendliness of Sandy, Tracy, and the entire team. Your kind words mean so much to us, and we look forward to welcoming you again! Authentic Hanoi Boutique Hotel Team
Dear Almane, Thank you for your wonderful feedback! We’re delighted you enjoyed the clean and neat room, perfect location near the Old Town, and the warm friendliness of Sandy, Tracy, and the entire team. Your kind words mean so much to u… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewCentral central to everything staff friendly great view from the room Definitely we will come back soon for great staff and manager Sandy. You are the best
No
Dear Vicki, Thank you for your lovely review! We’re so happy you enjoyed the central location, beautiful room view, and the friendliness of our staff — especially Sandy. Your kind words truly mean a lot to us. We look forward to welcoming you back soon! Authentic Hanoi Boutique Hotel Team
Dear Vicki, Thank you for your lovely review! We’re so happy you enjoyed the central location, beautiful room view, and the friendliness of our staff — especially Sandy. Your kind words truly mean a lot to us. We look forward to welcoming… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewSandy and her Stafford
Thank you for your kind words! We're thrilled to hear that Sandy and the staff made your stay enjoyable. Your feedback means a lot to us, and we will make sure to pass on your compliments to Sandy and the team. We look forward to welcoming you back for another great experience soon! 😊
Thank you for your kind words! We're thrilled to hear that Sandy and the staff made your stay enjoyable. Your feedback means a lot to us, and we will make sure to pass on your compliments to Sandy and the team. We look forward to welcom… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewEnjoyed the stay here. Breakfast on the top floor is very nice. Manager Sandy is very helpful and friendly. Definitely recommend this hotel
nothing
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay, especially the breakfast and the hospitality provided by Sandy and the team. We truly appreciate your recommendation, and we look forward to welcoming you back to the hotel on your next visit! 😊
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay, especially the breakfast and the hospitality provided by Sandy and the team. We truly appreciate your recommendation, and we look forward… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewVery good, Sandy and all staff are excellent. Very good location, breakfast and room. thank you
no
Thank you for your kind words! We're thrilled to hear that you had a great experience and enjoyed the location, breakfast, and room. Sandy and the entire team appreciate your compliments, and we look forward to welcoming you back again soon! 😊
Thank you for your kind words! We're thrilled to hear that you had a great experience and enjoyed the location, breakfast, and room. Sandy and the entire team appreciate your compliments, and we look forward to welcoming you back again … Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReception staff is very nice, manager Sandy is very nice to offer us late check out. Good location, good view from room
No
Thank you for your feedback! We're glad to hear that you enjoyed the location, room view, and the late check-out service provided by Sandy. We appreciate your kind words about our reception staff, and we're happy to have made your stay more comfortable. We hope to welcome you back soon! 😊
Thank you for your feedback! We're glad to hear that you enjoyed the location, room view, and the late check-out service provided by Sandy. We appreciate your kind words about our reception staff, and we're happy to have made your s… Show more
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewLocation is very central in old quarter! Staff is very nice, Sandy especially!
Thank you so much for your kind feedback! We're delighted to hear that you enjoyed your stay and appreciated the central location in the Old Quarter. Sandy and the team are thrilled by your compliments. We look forward to welcoming you back again soon! 😊
Thank you so much for your kind feedback! We're delighted to hear that you enjoyed your stay and appreciated the central location in the Old Quarter. Sandy and the team are thrilled by your compliments. We look forward to welcoming you … Show more
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewIt was beautiful and had amazing personal amenities. Staff was so accommodating. Buffet breakfast was beyond expectations and great!! Highly recommend
Nothing
Thank you for your wonderful feedback! We're so glad to hear that you had an amazing experience with us. It's great to know that our staff and amenities made your trip even better, and that you enjoyed the buffet breakfast. We truly appreciate your recommendation, and we look forward to welcoming you back in the future!
Thank you for your wonderful feedback! We're so glad to hear that you had an amazing experience with us. It's great to know that our staff and amenities made your trip even better, and that you enjoyed the buffet breakfast. We truly… Show more
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewI loved the hotel and the it's located in the heart of the city, Sandy was really hospitable and gave me a room upgrade as well.
Thank you so much for your kind words! We're thrilled to hear that you loved the hotel and enjoyed the central location. We're also happy that Sandy made your stay even better with the room upgrade. We appreciate your feedback and look forward to welcoming you back next time! 😊
Thank you so much for your kind words! We're thrilled to hear that you loved the hotel and enjoyed the central location. We're also happy that Sandy made your stay even better with the room upgrade. We appreciate your feedback and l… Show more
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewI chose this hotel firstly as we were being dropped off by the bus from Sapa at 10.30pm and it literally was 100mtrs away. Location great, not much after hours noise. Comfy huge bed.
Didn’t love the brekkie, pretty basic but still fine. Don’t expect anything spectacular.
Thank you for sharing your feedback! We're glad you appreciated our convenient location and the comfort of the bed. We're sorry to hear that the breakfast didn’t fully meet your expectations. We will take this into consideration for future improvements. We hope to welcome you back again!
Thank you for sharing your feedback! We're glad you appreciated our convenient location and the comfort of the bed. We're sorry to hear that the breakfast didn’t fully meet your expectations. We will take this into consideration for… Show more
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewWe had a great time Sandy was great
Thank you for your kind words! We're thrilled to hear that you had a great time and that Sandy was able to make your experience even better. We hope to welcome you back soon!
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewSandy the manager is very nice. In the morning with Smile Started Our Day.
Thank you so much for your kind words! We're delighted to hear that Sandy's warm smile helped start your day off right. She'll be thrilled to know you appreciated her service. We look forward to welcoming you again soon! 😊
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewThe position is great, the room is very comfortable and I appreciated Sandy and her team.
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the great location, comfortable room, and the service provided by Sandy and her team. We truly appreciate your kind words and look forward to welcoming you back soon! 😊
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the great location, comfortable room, and the service provided by Sandy and her team. We truly appreciate your kind words and look forward to welcomi… Show more
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewGreat location, perfect walking distance to the lake, french quarter, and old quarter, but also quieter being just out of the busy street. The room was very spacious and comfortable. Sandy and the staff were very friendly and helpful with tips and organizing things for us. Family friendly!
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our great location, spacious and comfortable room, and the helpfulness of Sandy and the team. It's fantastic to know that you found the hotel family-friendly and appreciated the tips and assistance we provided. We look forward to welcoming you back on your next visit! 😊
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our great location, spacious and comfortable room, and the helpfulness of Sandy and the team. It's fantastic to know that you found the hotel famil… Show more
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewThe room is good, view is nice. Hotel offer late check out and I appreciate. Friendly staff and manager Sandy. Good food, best location. I will recommend. And I come back
Nothing
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the room, the beautiful view, and the late check-out option. We're also glad that the friendly service from our staff and Sandy made a positive impact on your stay. It's great to know you appreciated the food and our central location. We truly appreciate your recommendation and look forward to welcoming you back on your next visit!
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the room, the beautiful view, and the late check-out option. We're also glad that the friendly service from our staff and Sandy made a positive im… Show more
Reviewed: 4 February 2025 · Stayed in January 2025
Verified reviewGreat location by the lake & old town. Easily walkable. Helpful staff. Rooftop view is nice. Free breakfast - order the pho or off the menu for best options.
I had issues with consistent hot water. The staff was really helpful & fixed it but it still didn’t stay hot for as long as I’d have liked but was better. (It was cold in January.) They offered to let me switch rooms but didn’t want to repack all over again.
Thank you for your thoughtful review! We're glad to hear that you enjoyed the great location, helpful staff, and the beautiful rooftop view, as well as the free breakfast with pho. We truly appreciate your feedback regarding the hot water issue, and we apologize for the inconvenience caused, especially during the cold weather in January. We're happy that our team tried to assist and offered a room change. Your feedback helps us improve, and we will continue working to ensure a more consistent experience for all guests. We look forward to welcoming you back and providing an even better experience next time!
Thank you for your thoughtful review! We're glad to hear that you enjoyed the great location, helpful staff, and the beautiful rooftop view, as well as the free breakfast with pho. We truly appreciate your feedback regarding the hot wat… Show more
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewEverything is wonderful, fabulous. Sandy manager and all the staff of this hotel are very helpful. Best location and nice food. I will highly recommend
No
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a fabulous experience and that Sandy and the entire team made your stay memorable with their helpful service. We're also glad you enjoyed the hotel's location and food. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a fabulous experience and that Sandy and the entire team made your stay memorable with their helpful service. We're also glad you enjoyed the ho… Show more