Dark room interior with poor lighting in parts.

Wonderful staff and great location. Short walk to night market and eateries. Catch the taxi buggy out the front and go for a ride all around Hoi An. Tailor on the left across the road provided great service.

Stayed in August 2025

Nothing. It was perfection.

The staff made the trip. So happy, friendly and peaceful. The resort itself was located the perfect distance from the Old Town, quiet, on the river, but only a 5-10min walk to the hustle and bustle. The food was delicious. Buffet breakfast perfect. The pools were clean and well tended by staff for safety. The swim up bar bartender performed a few tricks which were cool to watch. Nothing was too much trouble. Whenever we had a request, the staff were exceptionally accommodating. Can't complain about anything at all. It was a fantastic stay. Thank you so much!

Stayed in August 2025

The hotel was amazing. Clean and amazing location. The staff were really friendly and nothing was too much trouble.

Stayed in August 2025

Nothing to dislike - our stay was faultless.

Really nice hotel in a great location for Hoi An. As we've found in all the hotels we've stayed in in Vietnam, the staff were excellent.

Stayed in August 2025

Pool water was a little too warm. Couldn’t otherwise fault the place!

Well maintained, clean, proximity to centre of city, friendly staff.

Stayed in August 2025

Average breakfast, not good enough. Always a line for the coffee machine - which doesn't work well. Average cleanliness - We had many bugs in our bathroom. The pool water is always warm, which isn't pleasant when it's so hot outside. No kids' club, just a small outdoor children's area - but you can't spend time there because it's too hot outside

Staff is pleasant and helpful.

Stayed in August 2025

That kids use the infinity pool. Its not permitted but the guests dont comply . Maybe have a large signage at the stairs up to the pool telling the families to use the large pool on ground level

I love this hotel and the location . I have stayed before and i was welcomed back so warmly by the staff who remembered us fromo our last visit

Stayed in August 2025

The staff was very friendly and the room, pool and breakfast were top notch.

Stayed in August 2025

I liked the whole hotel it was beautiful and the staff were amazing especially ly

Stayed in August 2025

The "kids Club" I feel they need to put more effort in here, if the kids are happy it's a more pleasant family holiday. The paints were dried up each time I took our little one and the toys/books weren't appealing. We didn't like the fact the TV's aren't smart to connect to Netflix/YouTube even. It took us a long time to find 1 channel in English.

The staff were all amazing here and the location. Walking distance to the old town was fantastic

Stayed in August 2025

Nothing

Everything was perfect - the staff, the rooms, the location… even the personal touch of the towel and flower art that was awaiting us when we checked in. Super comfortable and fun for the family

Stayed in August 2025

Nothing.

Great location and beautiful venue. The room was really fantastic. Breakfast was excellent too! And the pool!

Stayed in August 2025

Location was fantastic, 5 min walk to night market and main attractions of old town, but it was sufficiently tucked away to feel secluded

Stayed in August 2025

This is our fifth time at this resort and cannot fault. The staff are amazing, in particular the pool guys which really look after you and ensure you always have towels and even go to the extent of bringing extra towels without even needing them or having to ask. All the team are very friendly and cannot do enough for you. Breakfast is delicious and everything is very clean. Used the shuttle bus service to An Bang beach which is always spot on time. Just outside the resort is money exchange and massages at good prices.

Stayed in August 2025

Lovely hotel, large pool and only a few mins walk to the old town.

Stayed in August 2025

Nothing all was great as normal. One thing would be a table on the balcony in the premier rooms to go with the seating but that is all. Keep up the good work.

The room was lovely and spacious. The pool staff were helpful and friendly, particularly up on the roof top pool. That there is a children’s pool where they can use inflatables and rings etc.

Stayed in August 2025

Nice pools.,Lovely room. Great location. Receptionist Louie was extremely helpful when we needed to see a doctor at the hospital. She was very attentive and efficient.

Stayed in July 2025

Nothing

Location was excellent, very walkable to the old city with young children & also a nice distance away to not be amongst the noise & provide some respite. The staff were incredibly kind and generous who went out of their way to make our stay comfortable. Rooms were very clean and comfortable. Pool was wonderful for the kids too.

Stayed in July 2025

Nothing

Great position , lovely rooms and helpful staff

Stayed in July 2025

Nothing.

A fantastic hotel, so close to the old town with a riverside position. Pool area was fabulous multiple pools including sky pool and river view, rooms lovely, we had a river view. You couldn’t wish for anything more. Staff were lovely. We throughly enjoyed our stay.

Stayed in August 2025

The rooms really need to be fitted with chest of drawers to accomodate for clothing, there was no provision to unpack suite case and store items. Also section of the wardrobe could be a little longer so that dresses can be hung without being scrunched at the bottom of the cupboard. Bedside tables on each side of the bed would also be good along either reading lamp.

Breakfast was lovely but the variety did not seem as great as our stay in 2024.

Stayed in July 2025

Nil

The excellent and thoughtful service of the staff, especially Ly. Everything is great.

Stayed in July 2025

We loved that the villa provided access to an additional pool. We also enjoyed having two separate rooms and TVs within the villa for our children.

Stayed in July 2025

We got upgraded to Marina Suite because the original room we booked was noisy and to make things worst the bidet water outlet burst causing water to flow out to the room. But the manager on duty Yen did a fantastic job of changing our room immediately. She even arranged for free laundry for the clothes that got wet and constantly check on our well being. 2 thumbs up for excellent customer and service recovery. Thank you Yen❤️

Stayed in July 2025