Reviews of Bông Hà Nội hostel

The loop

The cabin bus. Bus to Ha Giang: Old and falling apart. No working usb port or lights in the cabins. False advertising. Bus to Hanoi: 1) Rough driving meant many passengers couldnt get any sleep. 2) Driver refused a toilet break after being asked/pleaded with by multiple passengers. We were told 1 hour until a toilet break. 2 hours later I approach him and he shouts and pushes me back to my seat and says "yes we will stop". I'm currently on the bus, approaching hanoi and I have been holding a wee for over 5 hours. Ridiculous. 3) There were 12 or so blankets in an empty cabin besides me. It was cold so I took 2 extra. A staff member came and pulled the blankets off me, told me im only allowed one. I pointed out the extra blankets and he ignored me. Just threw my blankets back on top of the other 10. What kind of service is this for the extra bus upgrade? Maybe take 2 minutes to teach drivers basic communication/etiquette needed for backpackers on these buses. Such a horrible end to a nice trip.

Nice atmosphere, clean.

Most disrespectful hostel experience. Staff is friendly but very unprofessional, and don't expect any good sleep since people check in daily at 3 am, and out at 8 am for the trip. Details below: They are very famous for the Ha Giang trip, that they don't care about any other aspect. You'd think the trip is their best aspect, and it is if you constantly like listening to asian techno music weather it's a lake, waterfall or an amazing natural view. maybe it's just me but i prefer quiet in nature. they forgot to add my paid booking to the system, which is ok, but what's not ok is to ask me to check out and not believing me after questioning me for 3 times. I also asked for a t-shirt that everyone gets after the trip, but again, a worker screws up and marks me as received. Upon confirming that i didn't get it, the worker just dismisses me without making eye contact. Again it's just a lousy t-shirt anyway, but asking me if i am lieing to get a freaking shirt is disrespectful as hell. Especially after i refused to take money for a deposit that yet again, they mistakenly marked as paid but i didn't.

Great value for money, super friendly staff, meet loads of new people

Curtains were see through, less privacy than usual

Staff were really lovely and very helpful

Bathrooms could have been a little cleaner

Amazing stay at Bông Hà Nội Hostel! If you’re heading to Hanoi and want a place that feels like home — this is it. The staff at Bông Hà Nội Hostel are absolutely incredible. Super friendly, full of good vibes, and always ready to help with whatever you need. The location is perfect , right in the heart of the Old Quarter, As for cleanliness? Spot on! The bathrooms and rooms were always super clean, which I really appreciated. They also offer tours and are super helpful when it comes to planning your next move in Vietnam. Honestly, I loved my stay so much — I’d 100% come back here. Don’t think twice, just book it!

Nice hostel but there will always be people coming back from the Ha Giang loop at 2am every night and the curtains on the bed are quite transparent.

All the staff were very helpful and friendly.

very clean, nice beds, nice bathroom i stayed here for a while and thoroughly enjoyed it

this didn’t bother me because i wore earplugs - but just be mindful that there are people coming back from the loop every night at around 3am

Loved the loop with Bong hostel, accom in Hanoi was central and nice dorms

Rude staff and a check in process that took forever, not what you want after a long journey. A bad first impression of Bong which was redeemed by the lovely staff in Ha Giang and a great loop experience

Cleanest hostel I've ever stayed at. You're definitely getting what you paid for, great staff, clean and large beds, and it seems to attract more respectful travellers, so you don't have to deal with noisy, annoying guests in your room.

I can't complain about anything really, it was only good experiences for me.

Very convenient location, friendly staff and clean facilities

No blanket on the bed, very noisy street, rather come to breakfast early - they didn´t refill it