Reviews of Bros Hotel 2 stars
222 Nguyễn Cư Trinh, Phường Nguyễn Cư Trinh, Quận 1, Thành phố Hồ Chí Minh, District 1, Ho Chi Minh City, Vietnam

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe staff were so friendly! I really appreciated their dedication to making this a wonderful vacation for my family.
Dear Zoe! Thank you for sharing your experience. We’re delighted to hear that our team made your family’s stay memorable. We truly look forward to welcoming you back in the near future! Best Regards, Quoc Dat
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe room & hotel was decent, good breakfast.The property was a surprise how clean and in good shape the hallways and room was
Dear Vo Ly! Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the room, hotel facilities, and breakfast. We look forward to welcoming you again on your next stay. Best Regards, Quoc Dat
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewCleanliness. Staff friendliness, spacious Hotel with all necessary amenities. Perfect location for a visit to Saigon and great hotel!
Dear Villanueva, Thank you for sharing your experience. We’re delighted to know you were satisfied with the cleanliness, facilities, and our service. We look forward to welcoming you back on your next visit to Saigon! Best regards, Quoc Dat
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewOur room had a good view and the hotel was excellently located for our our purposes. All staff were friendly and helpful.
Dear Michal, Thank you for taking the time to share your experience. We’re delighted to know you enjoyed the room view, hotel location, and the support from our team. We look forward to welcoming you back on your future trips. Best regards, Quoc Dat
Dear Michal, Thank you for taking the time to share your experience. We’re delighted to know you enjoyed the room view, hotel location, and the support from our team. We look forward to welcoming you back on your future trips. Best regards… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe apartment was great, it was nice and clean! The receptionist is so nice and friendly. I would definitely come again!
Dear Seawright, Thank you for your kind feedback. We’re delighted to know you enjoyed the apartment and our service. We look forward to welcoming you back soon! Best regards, Quoc Dat
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewLocation was great . Rooms were very clean beds were so comfortable. Staff were great and helpful. Excellent stay highly recommend
Dear Krishna, Thank you for your wonderful feedback. We’re delighted to know you enjoyed the location, clean and comfortable room, and the support from our team. We look forward to welcoming you again in the future. Best regards, Quoc Dat
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReally lovely hotel, gorgeous building, great staff, really comfy beds and everything was so clean it glowed. Really great design touches.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewVery clean, staff were excellent
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewRoom was spacious, good internet, clean, comfy and a good shower.Also able to accommodate me last minute.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewGreat location, so many amazing restaurants jn the area. It was hard to choose where to eat every time. Very cute brunch place and Japanese restaurant around the corner.
Reviewed: 17 April 2025 · Stayed in February 2025
Verified reviewVery clean and comfortable, big rooms with everything you need. Room was fabulous - excellent view and enough space to lay out our suitcases.
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in March 2025
Verified reviewConvenient is probably all i could offer.
The room was opposite the elevator - so I could hear everyone coming and going. The bed takes up the room as soon as you enter it. The bathroom and shower were dated. The cupboards had not been cleaned out in a while - it had old hangars or different types in there. It was probably just my room - the photos on booking.com definitely did not live up to the expectation. The person at the check in desk was nice enough.
Dear Sir/Madam, Thank you for your detailed feedback. We are sorry for the inconveniences related to the room and facilities. The team is reviewing to improve the room quality and update the photos to be more realistic. We are glad that you are satisfied with the service attitude of the receptionist. We look forward to welcoming you back for a better experience.
Dear Sir/Madam, Thank you for your detailed feedback. We are sorry for the inconveniences related to the room and facilities. The team is reviewing to improve the room quality and update the photos to be more realistic. We are glad th… Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewEasy and convenient to travel
The room was full of cigarette smoke and there were ants everywhere, even under the toilet.
Dear Sir/Madam, First of all, the hotel would like to sincerely apologize for your unpleasant experience during your stay. We are sorry to hear that the room smelled of cigarette smoke and the hygiene was not up to standard, especially the ants in the room. We have noted your comments and are checking the entire room system to thoroughly handle it, while tightening the cleaning process and spraying insects periodically. In addition, we will also remind and control guests from smoking in prohibited areas. Thank you again for your feedback. We hope to have the opportunity to serve you next time with better quality. Sincerely
Dear Sir/Madam, First of all, the hotel would like to sincerely apologize for your unpleasant experience during your stay. We are sorry to hear that the room smelled of cigarette smoke and the hygiene was not up to standard, especially… Show more
Reviewed: 18 March 2025 · Stayed in February 2025
Verified reviewGreat location, super clean and friendly staff. Nice and clean and staff are helpful
Reviewed: 14 March 2025 · Stayed in January 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 March 2025 · Stayed in January 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewLocation
Lamp not working . Bathroom have wire hanging out . Have photo remote aircon not working ….move out next morning . Look for a different one . Want a refund ..
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewSuperb sized room. Bed was comfy and it was very quiet. We heard no noise whatsoever.
Reviewed: 22 February 2025 · Stayed in February 2025
Verified review