7.8

Reviews of Chalcedony Grand Hotel 4 stars

4 Nguyen Truong To , Ba Dinh, Hanoi, Vietnam

  • Alma

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Staff members were excellent, friendly, and very caring. Highly recommended this place. Thank you for your hospitality and service. Much appreciated. 10/10

    Was not disappointed, they were great. 10/10 I rate. Thank you for your service. Very much appreciated.

  • 3.0 Poor
    Mark

    Reviewed: 22 June 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Paul

    Reviewed: 7 June 2025 · Stayed in May 2025

    Verified review
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  • Michael

    Reviewed: 25 May 2025 · Stayed in April 2025

    Verified review
  • Miriam

    Reviewed: 16 April 2025 · Stayed in March 2025

    Verified review

    Comfortable hotel

    It would have been great to have some sort of pool/outside bar terrace, which would have instantly elevated the property 100%

  • 7.0 Good
    Heini

    Reviewed: 17 March 2025 · Stayed in December 2024

    Verified review

    Good, basic hotel, but a bit aged. Very friendly staff.

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  • Johanna

    Reviewed: 17 March 2025 · Stayed in February 2025

    Verified review

    The Breakfast selection and staff were superb!

  • James

    Reviewed: 12 March 2025 · Stayed in February 2025

    Verified review
  • Peter

    Reviewed: 24 January 2025 · Stayed in January 2025

    Verified review
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  • Dena

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review

    Was ok

    Dirty

  • Annalyn

    Reviewed: 16 December 2024 · Stayed in December 2024

    Verified review

    Staff is really good even with limited english

    Old, even the carpet smells.

  • Kezza55

    Reviewed: 20 November 2024 · Stayed in November 2024

    Verified review

    wonderful staff

    noisy water pipes that kept you awake all night.. horrid noise

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  • Andrew

    Reviewed: 6 November 2024 · Stayed in October 2024

    Verified review
  • Jessica

    Reviewed: 20 October 2024 · Stayed in September 2024

    Verified review
  • Emily

    Reviewed: 5 October 2024 · Stayed in September 2024

    Verified review

    Central, clean, nice breakfast

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  • Xing

    Reviewed: 27 September 2024 · Stayed in September 2024

    Verified review
  • Ana

    Reviewed: 13 May 2024 · Stayed in May 2024

    Verified review

    The staff and the bedroom with AC. 24h open supermarket, downstairs.

    There was construction on the last night, next to the hotel. I would never expect noise at 1h in the morning… Is not the hotel’s fault, but should be more rules to avoid these things.

  • Maria

    Reviewed: 20 January 2024 · Stayed in January 2024

    Verified review

    Lovely staff, large room, very clean

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  • Kendall

    Reviewed: 16 January 2024 · Stayed in January 2024

    Verified review

    A very affordable, modest property with excellent value. Perfect location. They offer luggage storage if you are doing side trips. Helpful staff. My small room was was priced accordingly and perfect for one. Had a view of the city. Highly recommend.

    Quality of some breakfast products like breads and coffee. These could improve. There was a wide selection of items that would cover most people, however.

  • Robert

    Reviewed: 16 November 2023 · Stayed in November 2023

    Verified review

    Nice staff. Clean.

    My room had no window. I didn’t mind but some might. This feature needs to be posted.

  • Christoffer

    Reviewed: 17 August 2023 · Stayed in July 2023

    Verified review

    The property was lovely and the staff were very nice and accommodating.

    The music at breakfast was too loud!

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  • Murugesan

    Reviewed: 1 May 2023 · Stayed in April 2023

    Verified review
  • Dean

    Reviewed: 20 April 2023 · Stayed in April 2023

    Verified review

    Nice clean room. Good selection at breakfast for the money. Only a 1 night business stay but you could you it as your base to explore Hanoi.

  • Jacob

    Reviewed: 5 March 2023 · Stayed in March 2023

    Verified review
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  • Albert

    Reviewed: 3 February 2023 · Stayed in January 2023

    Verified review

    The breakfast was very good

    I used 2 filters; bath and balcony and found this place, however on arrival I soon discovered that there are no rooms with a bath and a balcony. You can have either a bath OR a balcony! Weird I know, and the room photos would make you believe a room exists with both a bath and a balcony.

    Property response:

    Dear Mr. Albert Young, Thank you so much for your comment and support. We have checked our updated information to make sure there is no confusion in the future. We will also work out with Booking.com Team to have a better experience for you and our guesses. Once again, we appreciate your time and your support. We wish you all the best and look forward to having a chance to serve you another time at our property. Best regards, Vu Ngoc Anh (Ms. Annie in English)

    Dear Mr. Albert Young, Thank you so much for your comment and support. We have checked our updated information to make sure there is no confusion in the future. We will also work out with Booking.com Team to have a better experience for yo… Show more

    Chalcedony Grand Hotel
    8 February 2023
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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