Reviews of Ciao SaiGon Hotel & Spa 4 stars
1 Dong Da, Ward 2, District Tan Binh, Tan Binh, Ho Chi Minh City, Vietnam
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewIt didnt have a buffet breakfast, just a few option for breakfast that you could choose one of them!
Thank you for your valuable feedback. Every suggestion from you is a precious lesson for the hotel. Thank you.
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThe only good point was that the hotel is near the airport.
The facilities were not good. And there is no SPA in the hotel.
Thank you for your valuable feedback. Every suggestion from you is a precious lesson for the hotel. Thank you.
Reviewed: 15 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 10 November 2024 · Stayed in November 2024
Verified reviewVery nice staff and comfortable rooms.
The water was not very hot in shower for some reason.
Reviewed: 2 November 2024 · Stayed in November 2024
Verified reviewReviewed: 7 July 2024 · Stayed in July 2024
Verified reviewThe one I like the most is the service and location
Should clean the outside better
Reviewed: 22 April 2024 · Stayed in March 2024
Verified reviewReviewed: 19 March 2024 · Stayed in March 2024
Verified reviewThe bed was comfy and the breakfast was nice.
The staff weren’t very friendly. We were early getting there and we were happy to wait for check in but it would have been nice to be offered a drink of water. We had to ask. Pool area was dirty and the spa was under renovation.
Reviewed: 1 February 2024 · Stayed in January 2024
Verified reviewReviewed: 14 January 2024 · Stayed in January 2024
Verified reviewReviewed: 3 January 2024 · Stayed in January 2024
Verified reviewBreakfast, I don't think very well. Hope it was more buffet-like, but it wasn't, you had to order from a menu card. The rooms could use an upgrade, it seems old. It is a quiet area and not much noise. Otherwise, the people who work there are very nice.
Breakfast option. You couldn't order food at the hotel, that wasn't an option. I couldn't see that.
Reviewed: 3 January 2024 · Stayed in December 2023
Verified reviewReviewed: 1 January 2024 · Stayed in December 2023
Verified reviewReviewed: 30 December 2023 · Stayed in December 2023
Verified reviewThe hotel gave me different room than the one in the image. The toilet is clogged each time being used. The horable thing is the receptionist know that and they request me to make the full payment before i can see the room. Receptionists even laught and loudy chat with each other when guests is near by. The service is horrable, restaurant is closed at 10 AM, so they can force you to go to a separate resraurant right next to the hotel ( same owner). They use a cheap mattress and pillows like a motel, it make my back hurt. There are even construction site nearby which work overnight. Overall, it's like living in a gang's hotel and i'm feel like a fool booking here.
Dear valued guest We are sorry that your experience was not as expected, we thank you for your valuable contributions. Thank you
Reviewed: 9 December 2023 · Stayed in December 2023
Verified reviewReviewed: 27 November 2023 · Stayed in November 2023
Verified reviewFriendly staff and nice room. Near the airport.
Nothing
Reviewed: 18 November 2023 · Stayed in November 2023
Verified reviewRoom is clean
Outside there a work going on late! Hardly in good sleep.
Reviewed: 11 October 2023 · Stayed in October 2023
Verified reviewReviewed: 15 September 2023 · Stayed in September 2023
Verified reviewExcellent hotel all staff friendly and helpful Manager top man good caffe across steet will be back end January 2004
Could not fault it
We would like to thank you for your sincere reviews. We hope to see you again in the near future !
Reviewed: 4 September 2023 · Stayed in September 2023
Verified reviewReviewed: 1 September 2023 · Stayed in August 2023
Verified reviewReviewed: 8 July 2023 · Stayed in July 2023
Verified reviewReviewed: 28 June 2023 · Stayed in June 2023
Verified reviewReviewed: 1 June 2023 · Stayed in April 2023
Verified review