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  5. Reviews of Cloud9 & Cloud View Glamping

Reviews of Cloud9 & Cloud View Glamping

Tổ 1, Thôn Trường Thọ, Xã Trạm Hành, Da Lat, Vietnam

Review Score

Based on 39 hotel reviews

8.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    9.0

  • Value for money

    7.9

  • Free Wifi

    9.4

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Showing 1 - 25

  • Reviewed: August 22, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    As when we first arrived we were confused where is the receptionist and we waited for quite a long time, similarly when we left, we saw another guest having a similar experience, so that could be improved. Also some of the shower taps and shower heads were broken 😭 it was so inconvenient to go to another cubicle. Would be good if the room provided tissues / a lamp in the room that we could carry around to help us see better in the dark at night

    Good view and good service at meal place , however check in could be smoother When it rained, the staff brought an umbrella to our tent which is helpful. Overall staff is helpful and friendly

    Stayed in August 2025

  • Reviewed: July 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    The floor was built on the hill so if there are people walking outside the tent you can feel it while lying inside.

    We loved our tent. Very clean and cozy and the view was amazing. We did nice walk around and went to this herbal farm and met Lac, a super cute dog. We bought a Da Lat wine bottle and some smoked cheese to have it while waiting for sunset after the walk. So nice!

    Stayed in July 2025

  • Reviewed: May 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    The bathrooms were a bit inconvenient.

    Loved the location. The staff were very friendly and the tents were cozy with comfortable beds and breathtaking view.

    Stayed in April 2025

  • Reviewed: May 6, 2025

    7.0
    overall good
    • Leisure trip
    • Group
    • Tent
    • Stayed 1 night

    no

    simple

    Stayed in May 2025

  • Reviewed: April 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    Had a wonderful glamping experience at Cloud9 & Cloud View Glamping! The atmosphere was peaceful and refreshing, offering a perfect chance to connect with nature while still enjoying the comfort of cozy, well-designed tents. Waking up to the views and fresh air was truly rejuvenating. The only downside was the limited availability of vegetarian meal options, which made dining a bit challenging. Overall, it’s a great spot for a relaxing getaway – especially if you love nature and unique stays!

    Stayed in March 2025

  • Reviewed: March 27, 2025

    8.0
    Missed the clouds but still had a good time.
    • Leisure trip
    • Couple
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    We rented the tent with the private bathroom. The tent itself was fairly spacious, with 2 large double beds, a coat rack with some hangers for clothes, a shoe rack and 2 heaters. Unfortunately there weren't alot of power outlets provided, while there was an extension box, it didn't seem to be working so we opted to plug in only 1 heater and use the other available outlet to charge our devices. The beds themselves were pretty comfortable and clean (when we checked out we saw the staff empty out the tent for a deep clean so I don't think cleanliness is a big issue) For the private bathroom, it comes with a shower, bathtub, sink, towel rack and toilet with a separate hand bidet. The bathroom facilities were mostly as expected, except for the bathtub, which unfortunately had a leak so we weren't able to make use of it. The ventilation for the bathroom also left alot to be desired as there was no open window (the window in the pictutes is actually a solid glass pane!) or vent, the only opening being the gap between the door and the wall. As a result, the bathroom often had a musky smell and we ended up leaving the door open whenever possible to try to air it out. As part of the booking, we were also given a bbq and hotpot dinner, I like to think this was one of the best outdoor bbq / hotpot experiences I've had so far. The food options were pretty varied (venison, pork, chicken, octopus) and the service was great. The staff especially made sure to tell us what each dish was (despite having to use google translate) and was very friendly throughout the entire experience. Also to note, there are free refills for some of the meats! There are also post-dinner snacks along with a campfire sit (it was around 8pm for us), although we skipped out on that as we had a long day and were pretty tired from our trip so far.

    Stayed in March 2025

  • Reviewed: January 13, 2025

    8.0
    Our stay at cloud9 was very good.
    • Leisure trip
    • Couple
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    The coffee.

    The views and scenery.

    Stayed in January 2025

  • Reviewed: December 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were really dirty, I understand that this is a tent but I aspected at least clean beds, I've found few hairs and both the pillow cases and sheets had many stains of body fluids. That was pretty bad because the camp has such a great potential and one of the best view of Da Lat

    Amazing experience, and one of the best view, especially if you want to go cloud hunting. I've loved the dinner and the atmosphere. There's even wifi and it's really good and you have heating inside the tent to keep you warm

    Stayed in December 2024

  • Reviewed: November 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Tent
    • Stayed 2 nights
    • Submitted from a mobile device

    Our first night the accommodation was very full and the shared bathrooms became a little dirty by the morning. It would be good if they were cleaned once or twice more. I would also like to see a little more eco friendly for a site like this. Maybe water refill stations and no plastic cups for dinner in the evening. These are just suggestions and would not stop me from going back! I absolutely loved it.

    We LOVED it. Beautiful view, very comfortable beds, staff were friendly, food was excellent.

    Stayed in November 2024

  • Reviewed: August 23, 2024

    9.0
    Worth to visit place…beautiful morning view.. nice bbq dinner
    • Leisure trip
    • Travelers with friends
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    2 out of 3 shared bathroom has no lights

    Breathtaking view, nice deco and arrangements

    Stayed in August 2024

  • Reviewed: August 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    For non Vietnamese guests, just note that there is nothing in the vicinity so be sure to eat lunch before getting there and also to bring sufficient water/snacks. Also helps if you can drive but if you cannot, please at least find a driver to drive you back to dalat city. For us, we got the number of our grab driver who drove us up so that we can call him to pick us the next day.

    Lovely place with very nice tents for glamping! BBQ dinner was also delicious and sufficient so was the catered breakfast. Very relaxing trip.

    Stayed in August 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Tent
    • Stayed 3 nights
    • Submitted from a mobile device

    has a power supply issue, as well as wifi but understand it is glamping

    people there is very kind and helpful, beautiful view

    Stayed in February 2024

  • Reviewed: August 25, 2025

    6.0
    A bit disappointed due to the screw up on arrival and not getting the room type that I wanted and very noisy, loud techn
    • Leisure trip
    • Solo traveler
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    The property did not capture my booking on Booking.com even though we have corresponded on Booking.com’s chat function to confirm my arrival time and request for slightly late checkout. In the end, they didn’t have the room type that I reserved for (with ensuite toilet) and assign me to one with shared toilet. Though they have me the key to one toilet that I could use privately but there was issue with the lock. In the end, I had to use the shared toilet. They also confirmed that I could pay by credit card on arrival but turn out I can’t and have to pay cash. For those who are scared of cats, please note that there are two roaming cats and they will hide under the dinner table when I was eating.

    The view was great! Able to see the clouds

    Stayed in August 2025

  • Reviewed: July 10, 2025

    10
    Magnificent
    • Leisure trip
    • Family with young children
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything. The view is mesmerizing. The food and staff excellent

    Stayed in July 2025

  • Reviewed: July 8, 2025

    10
    Beautiful stay
    • Leisure trip
    • Family with young children
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    It's such a beautiful and peaceful place! We came here for a short getaway and totally fell in love with the view. The air is fresh, the vibe is relaxing, and the staff are super friendly. It's definitely worth the experience

    Stayed in July 2025

  • Reviewed: July 6, 2025

    2.0
    Very Poor
    • Leisure trip
    • Group
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    No water in our private bathroom , even they change us to another bathroom, the water supply STOP when I was taking bath . The toilet tissue is moldy should be a hair dryer in the tent but there isn’t, when we request they give a dryer with broken wire . Breakfast fried egg is oily, we toke a bite and almost vomited . Coffee is cold not hot.

    Stayed in July 2025

  • Reviewed: June 28, 2025

    6.0
    Money is only for view and fresh air, day trip is enough
    • Leisure trip
    • Travelers with friends
    • Tent
    • Stayed 3 nights
    • Submitted from a mobile device

    Dirty toilets, pathetic breakfast , noisy crowds from outside

    View clean tents

    Stayed in June 2025

  • Reviewed: January 23, 2025

    10
    Highly recommend for everyone. A definite must.
    • Leisure trip
    • Group
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    The hospitality and service was fantastic! Cloud 9 Glamping was the highlight of our trip to Vietnam.

    The views is the most magical experience and the highlight.

    Stayed in December 2024

  • Reviewed: December 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Tent
    • Stayed 2 nights
    • Submitted from a mobile device

    Wonderful place to see clouds and modern wind mill

    Stayed in December 2024

  • Reviewed: December 9, 2024

    5.0
    Nice experience, hopefully improvements can be made for the cleanliness.
    • Leisure trip
    • Group
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    The bathrooms / toilets are not clean (spiders everywhere and wet floors) - there was NO hot water, even after we were informed by the staff that there was. It was raining and our tent leaked. Our bedding was dirty (white stains on the sheets and black stains on the pillows - one of the staff even took one pillow out of our tent when we arrived) and the bedding had a bad smell. There was loud music until late at night and karaoke. Difficult to soak up some time in nature and rest after a long days travel with so much noise. We should have been informed about this upon check in.

    The property was unique, and had great views. The BBQ at night for dinner was lovely, although not too clear about how everything works, eventually we found someone who could explain to us that we could ask for some more rice / take meat from the table if we wanted more.

    Stayed in December 2024

  • Reviewed: November 13, 2024

    4.0
    Good location and views, uncomfortable stay, highly dependent on other guests, treat it more like camping than glamping
    • Leisure trip
    • Couple
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    I wanted to come here with my partner for a peaceful getaway and experience a beautiful environment. However, this trip was full of irritations and inconveniences. Tent: The moment we checked-in, the light in our tent was flickering and dimmed throughout the night. The staff who brought us to our tent told us to message Booking.com for any questions, and when we messaged them about this, they responded that a staff will come down to help us but they never came. The entrance to the tent was a zip which my partner and I got cuts on our fingers from as the material cover was tearing which caused the skin to cut when rubbing against it. Toilets: There are 4 cubicles (toilet and shower in each) to be shared among 20 over people which led to queueing often when you had to shower or go to the toilet. There are a handful of other cubicles (not well kept or cleaned) but you had to walk a certain distance beyond the tents at the carpark to get there. Also, beware when you shower that without any warning, the hot water lasts for only a couple of minutes and will not come back anytime soon so you are better off getting used to a cold shower. Guests: I see multiple reviews below about noisy karaoke-like guests and I unfortunately experienced the same. In a serene place like this and around the campfire, some acoustic music if any will be nice. But no because these guests bring their speakers and blast their club and party music throughout dinner and at the campfire which absolutely ruined the mood.

    The view in the morning was breathtaking but there are many other glamping and homestay venues around the area to pick from. The staff was helpful and really friendly.

    Stayed in November 2024

  • Reviewed: October 31, 2024

    6.0
    Amazing potential but loud tourists arriving 5.30am ruined the feeling of our stay
    • Leisure trip
    • Couple
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    The lack of privacy at the property considering what looks and is advertised as a peaceful experience above the clouds. We had no idea that a lot of tourists would turn up the next morning that weren’t staying there. These were noisy tourists that didn’t have the same quiet and respect that the staying and paying customers tried to have. We had people in front of our tents getting pictures, which of course the owners denied and I had no evidence, but take my word we kept having to look to make sure all was safe - no staff around monitoring the situation. They were also helping themselves to all the guest areas. I felt like we had been mislead on the experience and had we known it was this way, we would have saved a lot of money and just joined the tour. Toilets and bathrooms are tired and toilets rarely flushing properly. We decided to not shower and shower at our next hotel when we arrived instead.

    The location and view are stunning! Can’t fault the location 🙌🏽

    Stayed in October 2024

  • Reviewed: October 18, 2024

    10
    Wonderful experience!
    • Leisure trip
    • Couple
    • Tent
    • Stayed 2 nights
    • Submitted from a mobile device

    Sometimes guests leave the toilet pretty dirty. But daily staff comes to clean it. Sometimes it's having luck or bad luck with the noise. Some guests are very loisy. That's why two nights were perfectly for us. The first night was very calm, the second was a bit loisier due to the guests.

    The view and the food were super good. The staff also! Most of the people stayed there for 1 night. We stayed there for two and thoroughly enjoyed the nature, for a walk and took some pictures. One night would be too short for us to enjoy and come to rest. The staff were super friendly, thoughtful and kind! Their service made everything even better together with the view. The tent is also very clean! There is also a cute little dog that passes the glamping to find food. Sneaking around from time to time. Very cute! When you observe him, you can tell he knows all the ways on the glamping. He will not bother you, just looking for some leftovers.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    6.0
    Overall is worth for money but facility can be improved
    • Leisure trip
    • Group
    • Tent
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet water heater is not functioning well, toilet bowl is easily clogged and toilet floor are flooded due to over usage. Music volume is too loud for relaxing place like this especially during night and early morning.

    The view and staff are friendly

    Stayed in October 2024

Showing 1 - 25

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