Reviews of Hotel Continental Saigon 4 stars

Dear Krishnan, Thank you very much for taking the time to share your feedback. We sincerely regret to hear that your experience with our staff did not meet your expectations. At Hotel Continental Saigon, we strive to provide warm, attentive, and professional service to every guest, and we are truly sorry if this was not reflected during your stay. Your comments are very important to us, and we will be addressing this issue directly with our team to ensure that all of our guests feel genuinely welcomed and cared for. We are also grateful for your mention of the hotel’s ambience. The unique charm and historical character of our property are qualities we take great pride in, and we are continuously working to match that charm with equally excellent service. We hope you will consider giving us another opportunity in the future. It would be our pleasure to welcome you back and provide the level of hospitality that we are known for. Best regards, Tran Van Lam General Manager

Dear Krishnan, Thank you very much for taking the time to share your feedback. We sincerely regret to hear that your experience with our staff did not meet your expectations. At Hotel Continental Saigon, we strive to provide warm, attenti… Show more

Dear Mark, Thank you for your wonderful review and for sharing your experience with us. We’re glad to hear you enjoyed the charm of our historic property, the central location, and especially the outdoor breakfast terrace — a favorite among many of our guests. Your kind words about our helpful staff are truly appreciated. We also take note of your feedback regarding the swimming pool. While we aim to preserve the hotel’s historical character, we continue to explore ways to enhance guest comfort in the future. We hope to welcome you back to Hotel Continental Saigon soon! Best regards, Tran Van Lam General Manager

Dear Mark, Thank you for your wonderful review and for sharing your experience with us. We’re glad to hear you enjoyed the charm of our historic property, the central location, and especially the outdoor breakfast terrace — a favorite amo… Show more

Dear Mr. Darren, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the condition of the courtyard and for the inconvenience you encountered during breakfast service. Your comments have been shared with the relevant departments for immediate attention and improvement. We are continuously working to enhance our facilities and service quality, and your input is very valuable in helping us do so. We also appreciate your kind note regarding the politeness of our staff. We hope to have another opportunity in the future to provide you with a more satisfying stay. Best regards, Tran Van Lam General Manager

Dear Mr. Darren, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the condition of the courtyard and for the inco… Show more

Dear Mr./Ms. Kaisa, Thank you very much for your thoughtful review. We are glad to know you appreciated our prime location, charming atmosphere, and breakfast area under the frangipani trees. Your kind words mean a lot to us. We also truly value your feedback regarding the bathroom and soundproofing. While some aspects of our historic hotel reflect its long heritage, we are continuously working on improving our facilities to enhance guest comfort. Your suggestion on sound isolation is well noted for future upgrades. We hope to have the pleasure of welcoming you back to Hotel Continental Saigon. Best regards, Tran Van Lam General Manager

Dear Mr./Ms. Kaisa, Thank you very much for your thoughtful review. We are glad to know you appreciated our prime location, charming atmosphere, and breakfast area under the frangipani trees. Your kind words mean a lot to us. We also… Show more

Dear Sintha, Thank you for taking the time to share your feedback. While we’re pleased to hear you appreciated our prime location and the helpfulness of our staff, we’re sorry to learn that the historical style of our hotel did not meet your expectations. Hotel Continental Saigon is one of the city’s oldest heritage hotels, and we understand that its classic charm may not suit every traveler’s preference. We truly value your opinion and will take your comments into consideration as we continue to improve our guest experience. We appreciate your stay with us and hope to have the opportunity to welcome you again under better circumstances. Best regards, Tran Van Lam General Manager

Dear Sintha, Thank you for taking the time to share your feedback. While we’re pleased to hear you appreciated our prime location and the helpfulness of our staff, we’re sorry to learn that the historical style of our hotel did not meet y… Show more

Dear Roy, Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay with us at Hotel Continental Saigon. We are truly delighted to hear that you appreciated the unique charm and classical elegance of our historic property—from the grand lobby and spacious rooms to the live piano music and old-world furnishings. It is also wonderful to know that our service met your expectations and that you enjoyed the variety and quality of our breakfast buffet. We sincerely value your professional perspective as someone with experience in high-end hospitality. Your comments regarding the warmth and engagement of our staff are well noted, and we will certainly continue to work on enhancing the guest interaction to make each stay not only efficient but also genuinely welcoming. Regarding your concern about smoking in the breakfast area, we completely understand your disappointment. We apologize for the inconvenience this caused and are currently reviewing our policies to ensure a more comfortable dining environment for all guests. Once again, thank you for your kind words and constructive feedback. It was a pleasure to have you with us, and we hope to welcome you back on your next visit to Saigon. Best regards, Tran Van Lam General Manager Hotel Continental Saigon

Dear Roy, Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay with us at Hotel Continental Saigon. We are truly delighted to hear that you appreciated the unique charm and classical e… Show more

Dear Ms. Mai, Thank you so much for your kind and thoughtful review. We’re delighted to hear that you enjoyed your stay with us—from the spacious and quiet room, to the historical photo displays that capture the spirit of old Saigon. It’s wonderful to know our staff and central location added to your experience, and we’re especially glad you enjoyed the variety and flavor of our breakfast offerings each morning. Your kind words mean a lot to our team, and we look forward to welcoming you back for another memorable visit soon. Best regards, Tran Van Lam - General Manager

Dear Ms. Mai, Thank you so much for your kind and thoughtful review. We’re delighted to hear that you enjoyed your stay with us—from the spacious and quiet room, to the historical photo displays that capture the spirit of old Saigon. It’s… Show more

Dear Mr./Ms. Covadonga, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the historic charm, heritage room, and central location of our hotel. It's always rewarding to welcome guests who appreciate the unique character and legacy of our property. We also appreciate your honest comments regarding the restaurant and bathroom. Please be assured that your feedback has been shared with our team for future improvements. We hope to have the opportunity to welcome you back and provide an even better experience next time. Best regards, Tran Van Lam - General Manager

Dear Mr./Ms. Covadonga, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the historic charm, heritage room, and central location of our hotel. It's always rewarding to welcome guests who… Show more

Dear Mr./Ms. Rachel, Thank you for your kind words! We’re so pleased to hear you enjoyed the charm of our historic, grand hotel and its central location in Saigon. It’s always a joy to welcome guests who appreciate the unique character and legacy of our property. We hope to have the pleasure of welcoming you back for another memorable stay. Best regards, Tran Van Lam - General Manager

Dear Mr./Ms. Rachel, Thank you for your kind words! We’re so pleased to hear you enjoyed the charm of our historic, grand hotel and its central location in Saigon. It’s always a joy to welcome guests who appreciate the unique charact… Show more