Greta location and value for money. Jessica was super helpful and polite.

Stayed in August 2025

Thank

Verry good

Stayed in August 2025

the staff were very welcoming and friendly, they helped me a lot

Stayed in July 2025

Location

Stayed in June 2025

Loved everything

The reception girls were excellent, one of which used her own credit card to arrange for something got my friend and I. She trusted us to do the right thing and go get the cash to pay her back

Stayed in June 2025

Our airline left our bag in Australia. Hotel staff helped receive our bag and keep it safe while we were in cao bang as airline would only ship bag to Hanoi. Staff very friendly. Location on main street where weekend market is. Near sword lake and puppet show. Ended up staying here twice

Stayed in May 2025

The bathroom, especially the shower might not be the cleanest but decent enough for the price.

Nicely decorated room, and decent soundproofing as I can hardly hear any noises from the street. The receptionists are nice and helpful.

Stayed in May 2025

The breakfast was very underwhelming. A small leak from the shower into the bedroom.

The location is convenient to walk to all the attractions. Additionally, the weekend market is conveniently located right at your doorstep. Beds were comfortable. Despite the chaos outside, their windows are soundproof. Overall a lovely stay.

Stayed in March 2025

Room didnt have a window and there was no hot water in the shower

Good location in city, tasty breakfast and helpful staff, driver took us from airport to hotel.

Stayed in May 2025

Communication between staff. I'd paid the day I arrived but the staff was unsure of whether I had paid when I left. Please upgrade processes so that customers don't get questioned as to whether they have paid or not when they are about to leave. It put a dampener on the whole stay.

This was a great hotel and I was very pleased with my choice. The suite I booked looked exactly like the photos, it was very comfortable. There were heaps of power sockets, some already with USB outlets which made charging things so much easier. The breakfast was also really good and the staff supplied me with a breakfast to take with me when I had an early trip to Ha Long Bay.

Stayed in April 2025

Nothing

Food

Stayed in April 2025

For where this hotel is there is not much to dislike about this place. It is not large and spacious, but it is definitely beautiful and boutique.

This is a clean well appointed and beautifully staffed hotel. The breakfasts were absolutely amazing!!

Stayed in February 2025

Staff had amazing service, from reception to door men to kitchen staff made us feel so welcomed and went over and beyond making sure we were well taken care of. Thank you so much, highly recommend staying here and will be back.

Stayed in February 2025

Our wifi didn’t work in our room due to a broken wire which they came to fix temporarily but it was still a bit of a pain. Also the bath tub had to be filled up with the shower head and we found it leaked very badly so had to use our towels to clean up the water. Other than this it was a very comfortable hotel

Good location, has a tv, we requested a bathtub room which we received, comfortable beds

Stayed in February 2025

The service was excellent. Hannah and Tiana were literally at my beckon call. My computer broke down and they called a computer guy. I asked where I could buy a SIM card and I called in a guy to sell me one. They helped me book all my tours and a bus to Cat Ba Island when I left. The service was extraordinary.

Stayed in February 2025

None.

Everything was perfect all because of the staff, most especially Nas. He’s amazing.

Stayed in July 2024

Location wasn't really the best but I ended up accepting the busy nature of the street .

Breakfast was good.

Stayed in June 2024

Would be nice to have an a bit more european breakfast

Location very central, nice bathroom!

Stayed in January 2024

During our first night, the AC was not working properly. We tried to call reception, but the telephone in the room didn’t work either; there was no dial tone. We weren’t able to go down to inform reception since we were so tired and arrived very late from Sapa. So it was quite warm while we were sleeping. The next day, we informed the reception, and they took immediate action. Even though the room is quite spacious for a triple room, since we had three large luggages, there wasn't enough space to open them in the room. Maybe the hotel should consider removing some furniture in the room so that guests can have more space to walk and open their luggage.

The hotel is located in the old quarter area and is very accessible to all shops, local restaurants, and transportation. Every weekend, there is a night market, and this hotel is conveniently situated just in front of it, which is very nice! We booked a triple room on the 6th floor. The room is quite spacious, and the beds are comfy too. The staff were so friendly; cheers to Stephen and Nas, as they were very accommodating to our needs and requests. It was kind of them to allow us to leave our big luggage at the hotel for 3 days free of charge since we were traveling to Sapa. This hotel offers a good price and a good breakfast too! I highly recommend this hotel! It's just a few minutes' walk to Beer Street and cafes around. I love how this hotel is very accessible to everything—shopping, cafes, and tourist attractions. We will definitely be coming back.

Stayed in February 2024

The hotel is placed in the heart of the Old Quarter but in our room it was quiet. The room is pretty small but in this area it seems to me its a norm. The breakfast was OK. As everywhere in Vietnam, if you want to pay by card, on the to there will be 3%. There was a mistake in charging extra. When we checked a bank account and then contacted the property, they sent a difference to the next hotel where we were staying.

Stayed in November 2023

In my room there was a constant high pitched humming noise whenever the lights were on which became unbearable after a couple of nights. The shower head had visible mould inside and the shower door was difficult to close. It would be nice if there was some outdoor furniture on the balcony since there was none.

The breakfast was very basic but there were lots of other options within minutes walk. The wifi was excellent and the room was pleasant. The balcony had a great view.

Stayed in October 2023

All of the staffs were so helpful esp Nas, he help me a lot while I’m staying here.

Stayed in October 2023

The location was great

Stayed in October 2023

Great accomodation, very clean & modern

Stayed in September 2023