Reviews of Dlux Saigon 3 stars
371/32 Hai Ba Trung Street, Ward 8, District 3, District 3, Ho Chi Minh City, Vietnam
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Reviewed: 19 June 2025 · Stayed in April 2025
Verified reviewIt is located fairly in city center. Walking distance to everything. Good price.
Very dirty. Couldnt enter the property. I dont have a vietnamese number, cant text only call. Thank god i had a vietnamese friend that helped me call the owner to open the door. Our room is 1st floor (luckily) and theres only stairs so not baggage friendly.
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewBasically mothing is good here apart from the location and the listed price but then it can easily happen that they give your room to somebody else hours before your arrival time.
Do not book!!! The room on the pictures and all look bearable but there must be a reason a hotel in such a good location, even in a side street has such a poor rating. The owner gave our room to someone else even we clearly said that we will arrive close to the closing time. She was available on her phone but when we tried to find a solution with her, being stranded before the big reunification day parade with all the streets packed, she just turned off her phone. The biggest shame is that I gave my credit card details. So she had no excuse she could make. I guess she sold the room for somebody else for a handful of dollars more and didn't care if we end up on the streets or suffer from health issues to wait for the parade the whole night. A disgraceful person with an attitude that is not atypical for f and b and hotel staff all over Vietnam. Do not book!!!
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 17 October 2024 · Stayed in September 2024
Verified reviewUseless. Left us stranded for the whole day, couldnt check in. No communication and zero effort. Don't book.
Reviewed: 18 November 2023 · Stayed in October 2023
Verified reviewNothnig at all.... As it was non refundable, i had to stay...
Everything. Customer service was hactic. There was no one at check in time, no one even was availble to answer the calls. They replied me back after 30-40 mins at the time of check-in. People around the premises are not friendly at all.
Reviewed: 31 July 2023 · Stayed in July 2023
Verified reviewReviewed: 25 May 2023 · Stayed in May 2023
Verified reviewThe owner is cute, enthusiastic and lovely, the room is clean and warm
Reviewed: 21 May 2023 · Stayed in May 2023
Verified reviewReviewed: 13 May 2023 · Stayed in May 2023
Verified reviewReviewed: 9 May 2023 · Stayed in April 2023
Verified reviewNear the central with fully equipment, very friendly staff
Reviewed: 6 May 2023 · Stayed in April 2023
Verified reviewReviewed: 5 May 2023 · Stayed in April 2023
Verified reviewA great comfortable hotel for an overnight stay with a variety of food options nearby. I travelled for work and wanted to stay close to where I was going to be for the day so chose the hotel based on proximity to my work event.
Reviewed: 4 May 2023 · Stayed in April 2023
Verified reviewnothing
Can't stay even if I go. No reception. There is nothing. There is no check-in guide. There was another company's office on the ground floor and I asked how I could check in. They just told me to call the hotel, but I couldn't because I didn't have a local phone number. There was no information on how to check in at the time of booking.
Reviewed: 30 April 2023 · Stayed in April 2023
Verified reviewBed was very comfy.
-No one there to greet us, didn’t see one staff member the whole trip. Even just made us leave money for the room in a drawer. -Room was covered in cobwebs and dust, really needs a clean. -Hard to get in the gate. -We were in one room the first night and told we had to move for the second night. We were on a tour all day so couldn’t move our stuff out of the room. The host we we never saw arranged that our stuff was moved when we weren’t there and then left all our stuff in a room all day which was unlocked.
Reviewed: 30 April 2023 · Stayed in April 2023
Verified reviewaircon
no receptionist, sorta Airbnb style no instructions on how to get in, couldn’t contact the owner even to get inside once we arrived. room was smaller than anticipated and was sold with the promise of a balcony.
Reviewed: 28 April 2023 · Stayed in April 2023
Verified reviewThe room was clean and tidy. The staff was helpful. The shower was very good. good value for money.
Reviewed: 25 April 2023 · Stayed in April 2023
Verified reviewStaff was very kind, polite and accommodative even though we only talk via text. Additionally the location and cleanliness were good.
Reviewed: 17 April 2023 · Stayed in April 2023
Verified reviewReviewed: 13 April 2023 · Stayed in April 2023
Verified reviewReviewed: 5 April 2023 · Stayed in April 2023
Verified reviewReviewed: 3 April 2023 · Stayed in April 2023
Verified reviewReviewed: 27 March 2023 · Stayed in March 2023
Verified reviewWe came to check-in and noone aswered to let us in by the gate. We needed help from a local to lend their mobilephone and only by then We got the code for the gate. No one was at the reception when We got in even though We earlier agreed to the check-in time. We had to find our Way to the room by ourselves. when We opened the door to the room We were met with mould on ceileng. and the bathroom was even worse. dont bother staying here.
Reviewed: 25 March 2023 · Stayed in March 2023
Verified reviewIn the heart of district 3
No on site staff. Late arrival and front doors locked to guest with no one to help. Had to call hotline to allow access code to enter hotel. Front door code changed l during late night return and no one told me of change. Almost got locked outside of hotel twice in the middle of the night.. Water leaking down wall cause small puddle in room.
Reviewed: 24 March 2023 · Stayed in March 2023
Verified reviewThe hotel was ok, the facilities were quite new. There was no reception, however when I called the number, the lady came and checked me in in 10 minutes. There is security outside and the gate was lock with a passcode which makes you feel safe. Overall it was a good experience
The floor was not very clean, we had some cockroach to share the room with, which was not very nice and 1 night we found a whole colony of ants from the corridor to our room.