Reviews of Dong Khanh Hotel 3 stars

Dear Guest, Thank you for taking the time to share your feedback. We sincerely regret that your recent experience did not meet expectations. Please accept our apologies for the inconvenience caused. We truly appreciate your kind words about our housekeeping and staff – your recognition means a lot to the team. At the same time, we are very sorry to hear that the condition of the room and cleanliness were not up to standard. Your comments have been shared with the relevant departments and the Management Board is taking them seriously to review and improve the areas mentioned. We understand how important comfort and hygiene are to our guests, and we are committed to enhancing these aspects moving forward. We sincerely hope to have another chance to welcome you back in the future and provide you with a much better experience. Warm regards, Long Lam Dong Khanh Hotel

Dear Guest, Thank you for taking the time to share your feedback. We sincerely regret that your recent experience did not meet expectations. Please accept our apologies for the inconvenience caused. We truly appreciate your kind words abo… Show more

Dear Mr/Ms Van Hong, Thank you very much for staying with us and for taking the time to share your thoughts. We’re glad to hear you appreciated our central location and spacious rooms. At the same time, we sincerely regret that several aspects of your stay did not meet expectations — especially regarding the carpet condition, noise, and electrical outlet. Your feedback is extremely valuable and has been shared with our management team for review. We are actively planning improvements to ensure a more comfortable experience for all guests. We truly hope to have another opportunity to welcome you back and provide you with a better experience in the future. Warm regards, Long Lam Dong Khanh Hotel

Dear Mr/Ms Van Hong, Thank you very much for staying with us and for taking the time to share your thoughts. We’re glad to hear you appreciated our central location and spacious rooms. At the same time, we sincerely regret that severa… Show more

Dear Ms.Julie, Thank you for taking the time to share your feedback. We're glad to know that our central location was convenient for your stay. At the same time, we're truly sorry that information about the complimentary breakfast was not clearly communicated upon check-in. We’ve reminded our front desk team to ensure all guests are properly informed moving forward. We appreciate your comment and hope to welcome you back for an even smoother experience in the future. Warm regards, Long Lam Dong Khanh Hotel

Dear Ms.Julie, Thank you for taking the time to share your feedback. We're glad to know that our central location was convenient for your stay. At the same time, we're truly sorry that information about the complimentary breakfast… Show more

Dear Mrs Linh, Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent stay did not meet your expectations. We are pleased that you found our location convenient for your dental appointments. However, we regret that you were disappointed with the breakfast selection and felt that our staff did not meet your expectations. Please know that we take all feedback seriously, and we will address your comments with the team to ensure improvements are made. We value your input and hope to have the opportunity to welcome you back in the future to provide you with a better experience. Best regards, Long Lam Dong Khanh Hotel

Dear Mrs Linh, Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent stay did not meet your expectations. We are pleased that you found our location convenient for your dental appointments. Ho… Show more

Dear Ms.Mai, Thank you for taking the time to share your feedback about your recent stay at Dong Khanh Hotel. We sincerely apologize that we did not meet your expectations regarding the pricing, reception service, and the guidance provided during your visit. Your comments are invaluable to us, and we have noted the areas where improvement is needed. Our team will focus on enhancing the quality of our reception staff training to ensure better knowledge of local attractions and clearer communication to assist our guests more effectively. We are also reviewing our pricing strategy to ensure it aligns with the value and experience we aim to provide. Your insights will help us create a more satisfying experience for all our guests in the future. We truly hope to have the opportunity to welcome you back and provide a better experience that reflects the high standards we strive for. Should you have any additional suggestions or require assistance in the future, please do not hesitate to reach out to us directly at email: sales@dongkhanhhotel.com Thank you for your valuable feedback, and we hope to see you again soon. Warm regards, Long Lam Dong Khanh Hotel

Dear Ms.Mai, Thank you for taking the time to share your feedback about your recent stay at Dong Khanh Hotel. We sincerely apologize that we did not meet your expectations regarding the pricing, reception service, and the guidance provided… Show more

Dear Ms.Kim, Thank you so much for taking the time to share your kind words with us. We are absolutely thrilled to hear that you had such a positive experience and that our breakfast, staff, and service exceeded your expectations. Our team strives to provide exceptional hospitality and ensure that every aspect of your stay is enjoyable. Hearing that you found everything to be "excellent and amazing nice" truly warms our hearts and motivates us to continue delivering high-quality service. We greatly appreciate your feedback and look forward to the pleasure of welcoming you back in the future. If there is anything we can do to make your next visit even more memorable, please do not hesitate to let us know. Wishing you all the best and safe travels. Warmest regards, Long Lam Dong Khanh Hotel

Dear Ms.Kim, Thank you so much for taking the time to share your kind words with us. We are absolutely thrilled to hear that you had such a positive experience and that our breakfast, staff, and service exceeded your expectations. Our tea… Show more

Dear Mr.Hung, Thank you very much for taking the time to share your feedback about your experience at our hotel. We are delighted to hear that everything met your expectations. Your satisfaction is our greatest motivation to continuously improve our services. We look forward to welcoming you again on your next visit. Warm regards, Long Lam Dong Khanh Hotel

Dear Mr.Hung, Thank you very much for taking the time to share your feedback about your experience at our hotel. We are delighted to hear that everything met your expectations. Your satisfaction is our greatest motivation to continuously i… Show more

Dear Mr/Mrs.Phuoc, Thank you very much for choosing to stay at Dong Khanh Hotel and for taking the time to share your feedback. We are delighted to hear that you found our service to be very good and helpful. Our team strives to ensure that every guest has a comfortable and memorable experience, and your kind words are a great motivation for us to continue improving our services. We look forward to welcoming you back in the near future. Best regards, Long Lam Dong Khanh Hotel

Dear Mr/Mrs.Phuoc, Thank you very much for choosing to stay at Dong Khanh Hotel and for taking the time to share your feedback. We are delighted to hear that you found our service to be very good and helpful. Our team strives to ensur… Show more

Dear Mrs.Linh, Thank you for choosing Dong Khanh Hotel and for taking the time to share your feedback. We are pleased to hear that you found our accommodations spacious and reasonably priced. However, we are sorry to learn that the condition of our facilities did not fully meet your expectations. We are continuously striving to enhance and upgrade our services and infrastructure. Your feedback is invaluable in helping us identify areas for improvement to provide the best possible experience for our guests. We sincerely hope that you will give us another opportunity to welcome you back in the future, where you can experience the improvements firsthand. Best regards, Long Lam Dong Khanh Hotel

Dear Mrs.Linh, Thank you for choosing Dong Khanh Hotel and for taking the time to share your feedback. We are pleased to hear that you found our accommodations spacious and reasonably priced. However, we are sorry to learn that the conditi… Show more

Dear Mr/Ms Sam, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations. Regarding the lack of Wi-Fi in the room, we apologize for this inconvenience and will promptly check and improve our services. Additionally, we understand that the room without a window made you feel uncomfortable. We will review our room descriptions to ensure they are clear and accurate, helping guests make the best choice for their stay. We appreciate your comments on the breakfast and the location of our hotel. This feedback reassures us about the strengths we possess. As for the issue of the room with no view and a fake window, we regret any misunderstanding that may have occurred due to third-party booking. We will work closely with our partners to ensure accurate and transparent information to avoid affecting our guests' experience. We sincerely apologize for any inconvenience and hope to have the opportunity to welcome you back for a better experience. Thank you and best regards, Long Lam Dong Khanh Hotel

Dear Mr/Ms Sam, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations. Regarding the lack of Wi-Fi in the room, we apolog… Show more

Dear Ms.Phi, Thank you for taking the time to share your feedback. We sincerely apologize for the unpleasant experience you had during your stay at Dong Khanh Hotel. We are truly sorry to hear about the issues you encountered with the room's condition. We understand how important it is to feel comfortable during your stay, and it is disappointing to learn that we did not meet your expectations. Please know that we take such feedback seriously and will address these concerns with our housekeeping and maintenance teams to ensure improvements. Dong Khanh Hotel offers a variety of room categories to suit different needs and budgets. The room you booked is our most friendly options, which may not have the same level of modernity and amenities as some higher categories. We are sorry if the room was not fix your requirement. We appreciate your feedback as it helps us to improve our services and facilities. We hope you might reconsider and give us another opportunity to provide you with a better experience in the future. Should you choose to stay with us again, we would be happy to assist you a better room that meets your expectations. Thank you once again for your feedback. Best regards, Long Lam Dong Khanh Hotel

Dear Ms.Phi, Thank you for taking the time to share your feedback. We sincerely apologize for the unpleasant experience you had during your stay at Dong Khanh Hotel. We are truly sorry to hear about the issues you encountered with the room&… Show more

Dear Mr.Sonny, Thank you for sharing your comments about your experience at Dong Khanh Hotel. We are happy to know that the hotel's location is easy to find and convenient for you when someone comes to visit. We apologize for the inconvenience you have experienced with the air conditioning in your room. We understand that slow air conditioning is an important issue and will immediately forward this feedback to the maintenance department for inspection and correction. Your satisfaction is our top priority, and we always strive to improve our service. We look forward to welcoming you back in the future to provide an even better experience. Best regards, Long Lam Dong Khanh Hotel

Dear Mr.Sonny, Thank you for sharing your comments about your experience at Dong Khanh Hotel. We are happy to know that the hotel's location is easy to find and convenient for you when someone comes to visit. We apologize for the inconv… Show more

Dear Mr/Ms Perrin, Thank you very much for taking the time to share your positive experience at Dong Khanh Hotel . We are thrilled to hear that you found our rooms clean, our staff friendly, and our service great. At Dong Khanh, we strive to provide exceptional hospitality and it is always rewarding to know that our efforts have been appreciated. Your kind words will be shared with our team, who will be delighted to hear that they contributed to making your stay enjoyable. We look forward to welcoming you back in the future and providing you with another outstanding stay. Warm regards, Lam Long.

Dear Mr/Ms Perrin, Thank you very much for taking the time to share your positive experience at Dong Khanh Hotel . We are thrilled to hear that you found our rooms clean, our staff friendly, and our service great. At Dong Khanh, we stri… Show more