13 Ấu Triệu, Hoan Kiem, Hanoi, Vietnam
#595 of 1,018 hotels in Hanoi
Guests' ChoiceBased on 115 hotel reviews
7.7Cleanliness
7.6
Comfort
7.9
Location
9.3
Facilities
7.5
Staff
8.8
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 20 March 2025
Sian
United KingdomRoom was much smaller than anticipated and no breakfast available despite photos on the listing.
Brilliant location.
Stayed in March 2025
Reviewed: 18 March 2025
Diane
United KingdomI was a bit shocked upon arrival to find no external window and room very small. When I raised with the manager he seemed to agree that whilst the description included “this room has small windows”, this was not correct and felt misleading - Our room had no windows at all, which I did struggle with as there for 4 nights. Having said that, it was good in all other aspects and did what it said on the tin - cheap, well located and clean. Nothing the manager could do for me as it was fully booked so we managed, he was so nice that I just let it go.
Good location, decent shower, clean with lovely manager. Loved noises from nearby cathedral of singing and bells.
Stayed in March 2025
Reviewed: 6 March 2025
Manfred
LaosI did not miss anything!
Good hotel in very good location center town, few minutes from Hoan Kiem Lake. It is right behind the cathedral; street has little traffic. Balcony rooms are a great choice. Room and bath were well kept, functional. Convenient if you don't want breakfast included - there is plenty of choice outside! Would stay there again.
Stayed in March 2025
Reviewed: 13 January 2025
Agrita
LatviaThe facilities did feel used, however it did not bother us as we did opt for very budget option.
Location was excellent, especially for the value. Bed was comfortable. Noise from the cathedral didn't bother us too much.
Stayed in January 2025
Reviewed: 8 January 2025
Gertie
PhilippinesThe staff was nice. I thought it's was only person but I think they are twins or they just look alike. hehe
Stayed in December 2024
Reviewed: 27 December 2024
Marie
FranceFriendly, helpful staff. Superb location
Stayed in December 2024
Reviewed: 11 December 2024
Brenda
United StatesThe bed was like sleeping on a box spring
This hotel is located near St. Joseph Cathedral, you can see it out your window. It is located on a quieter street. Lots of good restaurants and shops in the area.
Stayed in November 2024
Reviewed: 3 December 2024
Tat-wong
United KingdomRoom 503 bathroom has a constant unpleasant smell, it will be perfect if it can be improved. The other room we have stayed in the same hotel hasn't got this problem and is perfect.
The staffs and manager are extremely helpful and friendly. The location is excellent. Easy access to foods and sightseeing places. Free room upgrade.
Stayed in December 2024
Reviewed: 26 November 2024
Casey
United StatesWas a good sized room, comfy beds, clean. Friendly staff.
Stayed in November 2024
Reviewed: 14 August 2024
Natalia
SingaporePillow is only 2, i request extra, but no..no...
All great.Location is good. I recomend this hotel.
Stayed in August 2024
Reviewed: 23 July 2024
Wantida
ThailandSmall alley
Nice location, maybe road of alley is to narrow
Stayed in July 2024
Reviewed: 7 July 2024
Georgette
United KingdomGreat location. Bus from the airport dropped us off and it was a 5 minute walk (maybe 5-10 minute walk) from the bus stop. Lots to see near by. Staff were friendly and helpful. Comfy room, strong aircon, great place to stay.
Stayed in July 2024
Reviewed: 29 May 2024
Miriam
MexicoCleaning of shower drain was not properly done upon arrival.
Balcony room is lovely and confy. The location is amazing, walking distance of everything in the old town and the staff is kind.
Stayed in May 2024
Reviewed: 15 April 2024
Jonathan
AustraliaHandy location. Balcony above the busy street
Stayed in April 2024
Reviewed: 9 April 2024
Jason
United Kingdombathrooms need updating
great location
Stayed in March 2024
Reviewed: 13 March 2024
Brooke
AustraliaThe beds were hard and bathroom needed a good clean . The room itself was clean though .
The property was in a great location. Such cute alleyways and cafes surrounding it. And not as hectic as near beer street / backpackers .
Stayed in March 2024
Reviewed: 7 March 2024
Nele
EstoniaVery central, nice room with balcony, nicely decorated.
Stayed in January 2024
Reviewed: 26 January 2024
Nele
EstoniaI had to book extra night since I arrived a day earlier. This room was horrible, it had no window and smelled like a mould. The bin was full, the toilet paper roll almost all used :( Bedsheets and towels in horrible condition.Due to humidity there were some flying bugs, luckily they werent mosquitos. So I would recommend you to avoid the room 201.
Next day I could go to the room I actually booked and it was very nice. All clean and the bedsheets and towels in good condition and clean. It had a balcony and the soundproofing actually works in this hotel. I loved, that they had heating, when I was there, the outdoor was freezing and it was a bliss to have warm hotel room :) The stuff is great, they dont speak english but using a translation app, everything works out just great. Very helpful and nice people. Every facilities like water and toilet paper were provided, the location is superb, just next to St.Joseph church and in the middle of old quarter. Many food stands and restaurants, coffee shops etc availiable 24/7. So, I'd recommend you to ask a room with a balcony for your great experience.
Stayed in January 2024
Reviewed: 22 January 2024
Phia
United StatesThe street you cannot pảrk and load. The street ís too narrow.
Clean and locate in town
Stayed in January 2024
Reviewed: 5 January 2024
Foo
MalaysiaStaff was efficient and friendly but limited communication beyond the standard check in and out due to language barrier. Had to use Google translate to communicate but eventually all worked out.
Location was great! Convenient and very central to anywhere within old quarters. The cathedral as a landmark was excellent.
Stayed in January 2024
Reviewed: 5 January 2024
Rachael
AustraliaWas a little noisy but it was New Year’s Eve. Other nights it is quiet.
Amazing convenient location. In a gorgeous little street next to St Joseph’s cathedral.
Stayed in January 2024
Reviewed: 17 November 2023
Joseph
MalaysiaRoom on a 2nd floor. Can be a bit noisy at night. Bottom walls of the bathroom need a scrub down. A bit mouldy.
Had upgraded us to a bigger and better room FOC - Thank you. Room is comfortable and clean. Staff help to arrange a limo to the airport. Location is excellent for shopping and eating.
Stayed in November 2023
Reviewed: 14 July 2023
Dale
CanadaThe beds they put 2 mattresses together and very uncomfortable with the seams poking you in the back. Not sure why didn’t just have one mattress.
Clean fairly quiet.
Stayed in July 2023
Reviewed: 1 June 2023
Kasane
JapanThe bad thing is that the refrigerator turns off when I'm not in the room.
It was easy to visit.
Stayed in May 2023
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