Reviews of Hanoi Gia Thịnh Hotel & Travel 3 stars
21 Phố Hàng Bạc, Hoan Kiem, 100000 Hanoi, Vietnam

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Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewThe location of the hotel is right in the old quarter within walking distance to main sights. But at the same time the room was quiet and we never heard any noise from the vibrant streets. The staff was very helpful and showed us main sttactions on the map and how to get there. We also booked a car from the hotel to the airport and it was cheaper what Grab charges. Breakfast was good at another hotel which was just 50m from our. Not a wide selection but enough for a breakfast.
The furniture was a bit old. The AC was also old and I believe needs replacement as it was noisy when running.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewNice, comfortable rooms, could do with a bit of an update to the rooms to make them more modern. But overall super handy location, fair prices and superb staff. The staff are really the highlight, they were so friendly and smiley every time we passed through reception.
Rooms could do with an update
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewHotel stay was very pleasant. Ms Rose at help desk help us alot on all our arrangements related to hotel, transport, Ha giang tour, Ninh Binh. Strongly recommend this hotel if you not much aware of Vietnam. Thanks Ms Rose, Mr Kent for the hospitality.
All good.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewIt was very clean, and the staff are very helpful with good communication. Would 100% recommend to solo or couple travellers.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewGreat location, friendly staff.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe location was the best
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewWas in a good location.
Had a different name than on booking.com so was confusing when locating the property
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewGreat location.
Matress needs an update.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe staff were super friendly and helpful and arranged very nice tours for us. Always reaching out to make sure it was going well and that we got back safely.
The shower sprayed sideways so you had to hold the hose thingie. But the pressure was great which can be a rare thing so all in all, it was brilliant.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewProperty was clean, well located and air conditioned. The staff were so friendly! Especially Rose.
It was a little loud in the building.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe staff were all very friendly and the hotel Is right in the heart of the old town. We definitely recommend it.
The room was smaller than expected and the toilet was slightly dirty.
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewNothing.
Old and so expensive
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewMs Rose is a great host.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewNice, comfortable, clean stay and awesome location!
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewPerfect central location, the staff were lovely and the laundry and shoe cleaning services were great.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThe staff was very kind. The room had a good working AC, which is very important in such a hot city like Hanoi. Really close to the centre and to the Hanoi old quarter.
Nothing
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewRose was very friendly and helpful on WhatsApp to answer any questions for my stay. Thank you! And for arranging airport transfer for 300 VD
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewLovely staff and great location!
Reviewed: 27 May 2025 · Stayed in April 2025
Verified reviewThe staff was incredibly friendly and always available to help with anything. All the programs I took to explore Vietnam from North to South were carefully and conveniently arranged by Ms. Rose. I am writing these reviews while I am staying at the Ho Chi Minh hotel. All my trips have been wonderful. Thanks again to the staff hotel
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in April 2025
Verified reviewMy stay at this hotel was very relaxing. The room was spacious, comfortable, and equipped with all the necessary amenities. The hotel’s location was perfect for exploring the area, with many attractions, restaurants, and shops within walking distance. The staff was very friendly and helpful, making sure I had everything I needed. The breakfast buffet was varied and delicious. I would definitely stay here again and highly recommend it.