9.1

Reviews of Hanoi Gia Thịnh Hotel & Travel 3 stars

21 Phố Hàng Bạc, Hoan Kiem, 100000 Hanoi, Vietnam

  • Olga

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review

    The location of the hotel is right in the old quarter within walking distance to main sights. But at the same time the room was quiet and we never heard any noise from the vibrant streets. The staff was very helpful and showed us main sttactions on the map and how to get there. We also booked a car from the hotel to the airport and it was cheaper what Grab charges. Breakfast was good at another hotel which was just 50m from our. Not a wide selection but enough for a breakfast.

    The furniture was a bit old. The AC was also old and I believe needs replacement as it was noisy when running.

  • Cummins

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Nice, comfortable rooms, could do with a bit of an update to the rooms to make them more modern. But overall super handy location, fair prices and superb staff. The staff are really the highlight, they were so friendly and smiley every time we passed through reception.

    Rooms could do with an update

  • 3.0 Poor
    Bernie

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review
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  • Taylor

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Priyadarshi

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    Hotel stay was very pleasant. Ms Rose at help desk help us alot on all our arrangements related to hotel, transport, Ha giang tour, Ninh Binh. Strongly recommend this hotel if you not much aware of Vietnam. Thanks Ms Rose, Mr Kent for the hospitality.

    All good.

  • Lauren

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    It was very clean, and the staff are very helpful with good communication. Would 100% recommend to solo or couple travellers.

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  • Osato

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
  • James

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Great location, friendly staff.

  • Raul

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    The location was the best

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  • 7.0 Good
    Megan

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review

    Was in a good location.

    Had a different name than on booking.com so was confusing when locating the property

  • 7.0 Good
    Jesse

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Great location.

    Matress needs an update.

  • Thomas

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    The staff were super friendly and helpful and arranged very nice tours for us. Always reaching out to make sure it was going well and that we got back safely.

    The shower sprayed sideways so you had to hold the hose thingie. But the pressure was great which can be a rare thing so all in all, it was brilliant.

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  • Anonymous

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    Property was clean, well located and air conditioned. The staff were so friendly! Especially Rose.

    It was a little loud in the building.

  • Asteropi

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    The staff were all very friendly and the hotel Is right in the heart of the old town. We definitely recommend it.

    The room was smaller than expected and the toilet was slightly dirty.

  • Ismail

    Reviewed: 26 June 2025 · Stayed in May 2025

    Verified review

    Nothing.

    Old and so expensive

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  • Guillermo

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    Ms Rose is a great host.

  • Casey

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Nice, comfortable, clean stay and awesome location!

  • Isabel

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Perfect central location, the staff were lovely and the laundry and shoe cleaning services were great.

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  • José

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review

    The staff was very kind. The room had a good working AC, which is very important in such a hot city like Hanoi. Really close to the centre and to the Hanoi old quarter.

    Nothing

  • Jessica

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review

    Rose was very friendly and helpful on WhatsApp to answer any questions for my stay. Thank you! And for arranging airport transfer for 300 VD

  • Emma

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    Lovely staff and great location!

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  • Aidan

    Reviewed: 27 May 2025 · Stayed in April 2025

    Verified review

    The staff was incredibly friendly and always available to help with anything. All the programs I took to explore Vietnam from North to South were carefully and conveniently arranged by Ms. Rose. I am writing these reviews while I am staying at the Ho Chi Minh hotel. All my trips have been wonderful. Thanks again to the staff hotel

  • Ray

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review
  • Noah

    Reviewed: 22 May 2025 · Stayed in April 2025

    Verified review

    My stay at this hotel was very relaxing. The room was spacious, comfortable, and equipped with all the necessary amenities. The hotel’s location was perfect for exploring the area, with many attractions, restaurants, and shops within walking distance. The staff was very friendly and helpful, making sure I had everything I needed. The breakfast buffet was varied and delicious. I would definitely stay here again and highly recommend it.

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