10 Đường Trần Nhật Duật, Hoan Kiem, Hanoi, Vietnam
#762 of 1,018 hotels in Hanoi
Guests' ChoiceBased on 180 hotel reviews
6.7Cleanliness
7.3
Comfort
7.1
Location
8.0
Facilities
7.0
Staff
8.1
Value for money
7.7
Free Wifi
7.2
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End of dialog contentReviewed: August 31, 2025
Phong
VietnamRoom is big enough and clean
Stayed in August 2025
Reviewed: July 27, 2025
John
Ireland- next to nightclub, however we did not hear any music, so it did not bother us!
- nice room with toiletries in bathroom - check in late was facilitated which was good - great value for money - great communication with host
Stayed in July 2025
Reviewed: July 17, 2025
Sadhbh
United Arab EmiratesIt was very run down.
The staff were very helpful and welcoming.
Stayed in July 2025
Reviewed: July 4, 2025
Ana
AustraliaThe room doesn't have a window.
Friendly staff, clean room, good value for money.
Stayed in June 2025
Reviewed: April 22, 2025
Lucy
United KingdomHad a bit of a funny smell when first entered the room but you soon got used to it! No lift so taking 2 suitcases to 4th level wasn't great.
Cheap hotel room in the city, close to old town for the sights. Basic and clean, but great for somewhere to just sleep when visiting the city. Barging for the price 👍🏼
Stayed in April 2025
Reviewed: April 18, 2025
Michael
IsraelToo bad we could not fill our water bottles; it was possible everywhere else we stayed in Vietnam.
Staff were friendly. Kept our baggage for the whole day after check out and let us use the restrooms.
Stayed in April 2025
Reviewed: February 22, 2025
Meriyn
United KingdomThe shared entrance is dark and offputting, but once inside it's modern, clean and bright. I don't know how often the bed cover is changed it looked a little grubby
Friendly staff speaking good English. The bed was comfortable and the room clean. Fridge and kettle were available. Poor hot water pressure an issue
Stayed in February 2025
Reviewed: February 6, 2025
Nina
PortugalNo water provided, no elevator, no coffee, no breakfast BUT enough places to go to around the property. Paid an additional late check out my room (full night) but still had to leave the room at 6pm because it got booked
Nicely located affordable
Stayed in February 2025
Reviewed: January 20, 2025
Kamila
Czech RepublicAdjacent to a busy road - we wanted it it due to an early morning pick up there, so it worked for us, but it may be a but busy for some people. It’s also adjacent to a club, we didn’t hear the music as we we were on the highes floor, but I don’t know about the lower floors. Unfortunately no elevator, so if you end up in the highest floor like us, you’ll have to carry your luggage in your hands.
Distance to the centre was good, but adjacent to a busy road - we had a morning pick up there, so we booked it on purpose. Cleanliness was also fine. We only spent one night as it was a transit place. Staff was friendly and helpful.
Stayed in November 2024
Reviewed: December 13, 2024
Geraldine
PhilippinesIf only they had elevator. But that was ok coz they have granted out request.
I like that the hotel staffs are very welcoming and approachable. They even offered discounted tours for our family but sadly we had booked tours already. I like that upon request to get a room on the ground floor, they have given us consideration. The room was very spacious. Peter even helped us contact the grab driver and spoke to him in Vietnamese when my niece left her ipad.
Stayed in December 2024
Reviewed: December 11, 2024
Mike
United KingdomHandle to shower door was hanging off. Wash hand basin had large crack in it. On the first floor reception echoed. Disco pounding down stairs until 2-4 am
Location was good as I needed to get the bus to the airport. Room was a good size.
Stayed in December 2024
Reviewed: November 27, 2024
Benny
AustraliaPretty basic but cheap so expected
Very friendly staff
Stayed in October 2024
Reviewed: November 13, 2024
Huong
New ZealandBehind a club, which is rather noisy at nights Internet connection is weak at times.
I was offered a bigger room on the third floor, which is quieter. Staff Lina and Chinh are very helpful. Conveniently located
Stayed in November 2024
Reviewed: November 13, 2024
Laura
GermanyIt is a little dirty everywhere and there is no housekeeping service. We stayed 6 nights and nobody came to change towels or refill toilet paper, so we did it ourselves. I would recommend bringing your own towel, you can see through theirs as they are very very thin. You can hear the music from the club below very loud until 5 am in the morning.
The location is great and the staff very friendly. We had two huge beds which very comfortable.
Stayed in November 2024
Reviewed: November 1, 2024
Karen
PhilippinesThe entrance was a bit dodgy as it's the same narrow way leading to 2 loud karaoke bars. If you're a big person or with huge bags you might find it a pain to drag your stuff due to the small entryway. To be fair, once you're in the hotel, you can no longer hear the noise from outside thanks to 2 sound proof glass doors.
Location if you want a quick escape to the airport since it was just along the main road, outside of Old Quarters. The room was spacious for 3+ people with 2 queen beds, bright with sockets everywhere. A table, huge vanity mirror and cabinets. Wifi was also pretty good. Our room was at the 3rd floor but the receptionist was kind enough to carry our bags.
Stayed in October 2024
Reviewed: October 27, 2024
Brian
United Kingdomroom 201 could hear disco music until 3am , I suggest request back room or top floor
lina
Stayed in October 2024
Reviewed: October 18, 2024
Laura
United KingdomRoom could’ve been cleaner and we were confused about why the club next door had to open the door for us at night and how we could get in if they weren’t there. We only stayed evening till early morning so this may be different in the day. Some mould in the room and bathroom that I think could’ve been easily fixed.
Had good airport transfer and room was okay for the price. Staff seemed very accommodating even though we only stayed for one night. Boy at reception at night was very friendly.
Stayed in October 2024
Reviewed: September 20, 2024
Louise
FranceIt wasn’t very clean especially the bathroom
Stayed in September 2024
Reviewed: September 19, 2024
Budi
IndonesiaI got room at 4th floor with no elevator
Location
Stayed in September 2024
Reviewed: September 15, 2024
Tzvi
IsraelI had some hairs and insects on my bed... aside from that wasn't bad
Lena is very nice and very helpful the whole time! Beds were comfortable and the facilities weren't bad at all!
Stayed in September 2024
Reviewed: September 10, 2024
Kateřina
Czech RepublicThe hotel room didn't have a window and was very wet. The bathroom was quite moldy.
The hotel is located in a great location, the service at the reception is also very good (very nice and kind stuff ready to help you with everything :)) and the price performance ratio is good.
Stayed in September 2024
Reviewed: August 31, 2024
Kelly
United KingdomLocation first room offered smelled of smoke. Also we were due to check in from 1pm but our room was not ready until 3pm.
Ok clean
Stayed in August 2024
Reviewed: August 4, 2024
Lucy
United KingdomThe room wasn’t clean - there was blood on the bedsheets and the towels didn’t look fresh
Good location
Stayed in August 2024
Reviewed: July 27, 2024
Hasanain
United StatesIt’s an ok place for one night.
Stayed in July 2024
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