Reviews of Golden Rooster Hotel 3 stars
17B Hang Ga, Hang Bo, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewVey comfortable stay, clean facilities and they even upgraded my room. Specifically thank you to Linda! She was very helpful and gave lots of tips for Hanoi and other ideas of what to do with my time in Vietnam.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewVery good place
A+
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewI most like the staff who are very accommodating and very proactive in asking if you need anything. We love Emma from the Lobby who has been a great help to us from the begging to the end of our stay.
Seriously none
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe hotel was amazing! The staff was so lovely and friendly and helpful the location couldn't have been better it's so close to every main tourist attraction! Highly recommend
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewGreat location and really friendly staff
Height of the bedroom was a little low for me and my son (both 6’ plus)
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe staff were exceptionally friendly and very welcoming. Linda was amazing with her local knowledge and tips.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewUpon arrival was greeted with a cold towel and a welcome drink the hotel staff was amazing, got a room upgrade for free by the kind staff, room was amazing very clean and really good size, bathroom was immaculate and overall a really pleasant stay, would highly recommend.
Nothing
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewVery clean, Staff were great. Very helpful Stay there again definitely
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewStaff were incredible and very helpful. They let us check in early and cleaned our room thoroughly. They even moped the floors and wiped the surfaces. Very impressed!
Nothing
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice staff, clean room, booked transfer for us, breakfast was okay but not the best, location was amazing; it's a very casual 'everything was alright but nothing was great & nothing was bad' type of thing. A comfortable stay for sure.
The room had no window and the air got really bad in there. There was also little space to spread out the suitcases.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe staff were lovely people, easy to deal with and be around. Very helpful. Good value for money too
No all was fine.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe service was really amazing. People who were working there, they were really polite and suggested us few places and restaurants to visit. It was really and amazing experience.
Everything
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI really liked the staff of the hotel they were really helpful. The hotel is amazing and has a really good location. The rooms are clean and the bed slept really well.
-
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClean, good location, good value, very nice staff
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewStaff are incredibly friendly and the hotel is located in the heart of the old town
Dear Drew, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team
Dear Drew, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your co… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClean, well located, staff were amazing
Dear Jimena, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team
Dear Jimena, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewDear Anastasia, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team
Dear Anastasia, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share yo… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified review