Vey comfortable stay, clean facilities and they even upgraded my room. Specifically thank you to Linda! She was very helpful and gave lots of tips for Hanoi and other ideas of what to do with my time in Vietnam.

Stayed in September 2025

A+

Very good place

Stayed in September 2025

Seriously none

I most like the staff who are very accommodating and very proactive in asking if you need anything. We love Emma from the Lobby who has been a great help to us from the begging to the end of our stay.

Stayed in September 2025

The hotel was amazing! The staff was so lovely and friendly and helpful the location couldn't have been better it's so close to every main tourist attraction! Highly recommend

Stayed in September 2025

The staff were exceptionally friendly and very welcoming. Linda was amazing with her local knowledge and tips.

Stayed in August 2025

Nothing

Upon arrival was greeted with a cold towel and a welcome drink the hotel staff was amazing, got a room upgrade for free by the kind staff, room was amazing very clean and really good size, bathroom was immaculate and overall a really pleasant stay, would highly recommend.

Stayed in September 2025

Very clean, Staff were great. Very helpful Stay there again definitely

Stayed in September 2025

Nothing

Staff were incredible and very helpful. They let us check in early and cleaned our room thoroughly. They even moped the floors and wiped the surfaces. Very impressed!

Stayed in September 2025

The room had no window and the air got really bad in there. There was also little space to spread out the suitcases.

Nice staff, clean room, booked transfer for us, breakfast was okay but not the best, location was amazing; it's a very casual 'everything was alright but nothing was great & nothing was bad' type of thing. A comfortable stay for sure.

Stayed in August 2025

No all was fine.

The staff were lovely people, easy to deal with and be around. Very helpful. Good value for money too

Stayed in August 2025

Everything

The service was really amazing. People who were working there, they were really polite and suggested us few places and restaurants to visit. It was really and amazing experience.

Stayed in August 2025

Clean, good location, good value, very nice staff

Stayed in August 2025

Staff are incredibly friendly and the hotel is located in the heart of the old town

Stayed in August 2025

Clean, well located, staff were amazing

Stayed in August 2025

The building is older, like everything in the Old Quarter, and doesn't have all the amenities that a large, new, modern hotel would have. But that is a tradeoff for being in this vibrant neighborhood.

The hotel is very conveniently located in the Old Quarter, surrounded by restaurants, stores, markets, etc. It is walking distance to many tourist areas, or a short Grab ride. Staff at the hotel were wonderful. There was also a good complimentary breakfast each morning and coffee and tea available all day. Very good value.

Stayed in August 2025

Noise from nearby construction work

Location, friendly and helpful staff, tasty breakfast

Stayed in August 2025

The breakfast is exceptional. The room is comfortable and have a peaceful vibes. The staff is very welcoming and helpful, we appreciate it a lot. The location is nearby tourist areas and walkable. We are coming back again for our next booking in this hotel.

Stayed in August 2025

This comfortable hotel is located well, close to many of the sights we wanted to visit. The staff was very friendly and helpful with recommendations and helping us get laundry done. The breakfast included in the price was very tasty. Our room was spacious and comfortable. I would definitely recommend this hotel or stay here again!

Stayed in August 2025

Lovely hotel, great aircon (essential in August!) and the most friendly staff who were very helpful in helping us sort transport to Ninh Binh. Good breakfast and a decent location.

Stayed in July 2025

The staff were very friendly. The front desk (Emma ane Linda) were very helpful and fluent in english. The housekeeping was helpful as well. The rooms were clean. The location is very good.

Stayed in August 2025

We stayed in a family room, and I think it could use some improvements, like less transparent curtains. I shared my feedback with the staff, and I hope they will do their best to make these changes.

The staff was extremely helpful and nice. The location of the hotel is perfect and comfortable. The breakfast was nice. And the rooms were clean.

Stayed in August 2025

Nothing! This was perfect for what I needed

This hotel was absolutely perfect for what I needed. After a long go travel day, it was great to be greeted by such a lovely staff team and a cosy room. The bed was really big nd spacious and I had great night’s sleep. The hotel is really well located making it easy to wonder to and from the heart of the old quarter without needing taxis or anything like that. I was spending some time in Ha Giang and Sapa and the team were so helpful, packing me up a breakfast as I was leaving early. I am so grateful for this.

Stayed in August 2025

Nothing all good.

Lovely staff. Welcome drink. Free tea coffee snacks. Good price drinks. Really helpful information if you have just arrived in Hanoi. Where to go , eating, trips things to watch out for. Felt safe and looked after.

Stayed in August 2025

A bit of noise

Friendly staff and good value for money

Stayed in August 2025