Reviews of HAIAN Beach Hotel & Spa 4 stars
278 Vo Nguyen Giap, Da Nang, Vietnam

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewAmazing breakfast setup with a very wide variety. The beach was very close, literally across a street and vibey promenade. Plenty of eateries and shops in the area and less than 10 minutes away from the airport.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewGreat location. Lots of options at buffet breakfast. Staff went over and above to make our stay comfortable and arranged last minute driver to take us to BaNa Hills. Room was very spacious and great views over the beach. From our corner suite we could not hear the construction from the other side of the building.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation Value for money
Nothing
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThis is my second stay in the hotel. The room facility is new and clean. The staff is very helpful especially Lindsey, thanks for her arrangement. Will stay in Haian again when visit Da nang again. If you plan to surfing in Dan nang, it is good location, next the beach.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation and service🫶🏻
Nothing
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLocation
Construction site next door
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent staff and amenities. Spa has an amazing view and is absolutely wonderful.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLovely and clean hotel, we had a fantastic holiday! breakfast buffet was above expectations, great location not far in airport, and just cross to the beach, friendly staff always helping you. I wish we can stay longer. Highly recommended.
None
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation is strategic and right in front of beach by crossing a road. There is on-going construction on next door and yet hotel prepares the ear buds for us but we didnt even use it.
Nothing. We enjoyed our stay.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation is phenomenal Staff is attentive and kind Food is delicious Gym is good
There is nothing I did not like.
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewThe location was fantastic.
-
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery clean, location is perfect near the beach and a lot of facilities. I highly recommended and would come back here again !!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewCentral location, afternoon tea option, comfy bed & pillows, big swimming pool, free one way shuttle bus.
Construction all over around the hotel, it was very noisy and loud! Hotel itself is getting tired too, it must be one of the first hotels in Da Nang.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewClean and in a great location.
Outside noise and overcrowding at buffet
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff were really amazing, they let us store luggage but with access to it. We were able to spend an afternoon on the beach, but come back and have showers with towels provided. It was overall such a lovely hotel! Wish we could have stayed longer!
Dear Beloved Guest Warmest greetings from HAIAN Beach Hotel & Spa. It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. Wish you all the best in your life. Best regards,
Dear Beloved Guest Warmest greetings from HAIAN Beach Hotel & Spa. It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of m… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything, view from the beach, amazing breakfast, afternoon tea and easy connectivity
Nothing as such
Dear Beloved Guest, Warmest greetings from HAIAN Beach Hotel & Spa. We are pleased to learn that you had a great stay with us and found our staff members to be so friendly, everything so clean & beautiful and our food so delicious, especially our superb breakfast buffet. We would like to say thank you for your review. We sincerely hope you would understand that we value your input and highly appreciate your feedback. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life. Best regards, =
Dear Beloved Guest, Warmest greetings from HAIAN Beach Hotel & Spa. We are pleased to learn that you had a great stay with us and found our staff members to be so friendly, everything so clean & beautiful and our food so delicious, … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything was so clean, well presented and had everything we needed for a family holiday
I can’t think of anything
Dear Beloved Guest Warmest greetings from HAIAN Beach Hotel & Spa. It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. Wish you all the best in your life. Best regards,
Dear Beloved Guest Warmest greetings from HAIAN Beach Hotel & Spa. It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of m… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation was great. Beach view. Price great value. Easy access to all sightseeing spots with Grab taxis. Rooftop pool and bar excellent facilities. Buffet breakfast best I’ve experienced. Staff were super friendly and helpful.
Noise from building site next door.
Dear Beloved Guest, Warmest greetings from HAIAN Beach Hotel & Spa. We are pleased to learn that you had a great stay with us and found our staff members to be so friendly, everything so clean & beautiful and our food so delicious, especially our superb breakfast buffet. We would like to say thank you for your review. We sincerely hope you would understand that we value your input and highly appreciate your feedback. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life. Best regards,
Dear Beloved Guest, Warmest greetings from HAIAN Beach Hotel & Spa. We are pleased to learn that you had a great stay with us and found our staff members to be so friendly, everything so clean & beautiful and our food so delicious, … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe staff was really nice and helpful. I loved the location. The hotel was also really clean.
Nothing to complain
Dear Beloved Guest Warmest greetings from HAIAN Beach Hotel & Spa. It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. Wish you all the best in your life. Best regards,
Dear Beloved Guest Warmest greetings from HAIAN Beach Hotel & Spa. It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of m… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThis was such a treat. It's close to so many attractions and right on the beach. The staff truly go out of their way to make your stay amazing. I cannot recommend it enough. If you're looking for a stay that exceeds expectations and offers a relaxing holiday, this is the one.
Dear Beloved Guest Warmest greetings from HAIAN Beach Hotel & Spa. It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. Wish you all the best in your life. Best regards,
Dear Beloved Guest Warmest greetings from HAIAN Beach Hotel & Spa. It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of m… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified review