244 Hang Bong, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam
#804 of 1,018 hotels in Hanoi
Guests' ChoiceBased on 54 hotel reviews
7.3Cleanliness
7.5
Comfort
7.5
Location
8.5
Facilities
7.4
Staff
8.4
Value for money
7.8
Free WiFi
9.4
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Showing 1 – 25
Reviewed: 11 June 2025
Harabe
JapanI stayed on the 6th floor, but the lift went up only to the 5th floor, so I had to go up/down the stair. Usually it is not a problem for me, but the stair was too narrow for those with suitcases. I can not recommend this room for those with difficulty in walking. The room had a window but on the upper part of the wall. So, it was impossible to enjoy the city view. TV was not functioning(it did not matter for me, though).
Great location. Restaurants, supermarkets, the bus stop to/from the airport, etc, almost everything was within walking distance. The next to the hotel was an excellent Bun Cha (traditional noodle) restaurant. The room was clean, I saw no bugs. The staffs were also friendly and flexible. I arrived in the very early afternoon, but they welcomed and let me check in.
Stayed in March 2025
Reviewed: 31 May 2025
Amanpreet
AustraliaThe beds were uncomfortable
The location
Stayed in May 2025
Reviewed: 18 May 2025
Chris
New ZealandNot a fan of the glass walled bathroom, even though there was a blind. I was travelling with my adult daughter so made things awkward, not impossible, but awkward. That’s about it though.
Location was awesome. Walking into the old quarter everyday, food and coffee everywhere. Property was clean and tidy, with great aircon, which was a must for us, as we had some really warm days.
Stayed in May 2025
Reviewed: 24 September 2024
Ann-sofie
SwedenIt was so much flying ants on our room. Everyday when we came back to the hotel it was so many in our bed…. 2 Nights when we came back around 12pm they had “locked” the reception. So we had to knock to wake the guy in the reception up.. He saw us go out around 11pm but he didn’t “warn” us that it will “close” .
Good location.
Stayed in September 2024
Reviewed: 17 May 2024
Kevin
SingaporeNothing. You pay for what you get. A clean private room. Only thing is the A/C isn’t the best.
Very value for money, we used it as a stopover while waiting for the train to Sa Pa. Very close to the train station, very close to the train street as well. Lots of shops for necessities & food nearby.
Stayed in May 2024
Reviewed: 9 April 2024
Richard
PhilippinesThe property is kinda old and tight space.
The location is in the old district. Restaurant and shop are just a few walks away. Staff is accomodating too.
Stayed in April 2024
Reviewed: 1 May 2023
Luke
United KingdomNot the cleanest. Ants EVERYWHERE including the bed. Plug sockets burnt and pretty run down. If you come back late the entrance is locked and you have to bang on the window to wake the staff up to let you in.
Basic but has everything we needed. Good location.
Stayed in April 2023
Reviewed: 1 May 2023
Laure
Belgiumthe shower was not very good
location
Stayed in May 2023
Reviewed: 23 April 2023
Monique
FranceThe beds were very uncomfortable but for 2 nights, we managed.
The location was in an excellent spot in Hanoi. Our favorite thing about the hotel was the staff. The women were extremely nice & let us stay an extra hour without charge (typically they charge 50 vnd an hour which is honestly nothing) and they let us store our luggage for almost the whole day until our train ride to Da Nang. The bathroom shower head was really powerful!
Stayed in March 2023
Reviewed: 21 February 2023
Beatrice
ItalyThe room is not very soundproof. The room with no view is a bit dark, simce the windo faces a wall
Great location. The room is quite comfortable, it is not new but was clean, (daily house keeping service). The fridle works fine, the ac as well. The staff was available for a very early baggage drop off and for a very early check out, plus, they did allow us to check in as soon as the room was ready, about 2 hours before official check in time
Stayed in February 2023
Reviewed: 16 November 2022
Clara
FranceWe only stayed there one night so we didn’t encounter anything negative to mention.
This hotel was super nice! It is shaped in a weird way that makes it almost look like a bad hotel when you first walk-in (the corridors and the stairs are very narrow but luckily they have an elevator). But then the room was amazing! It was pretty big, spotless and the bathroom was also very nice. The wifi worked very well, which is also a bonus point. The hotel staff was also nice, as well as the owner. She was very sweet with us, let us check in a bit early as I was sick on that day, and gave us plenty of information and advice. In terms of location, it was pretty close to the main tourist attractions and had a lot of restaurants/shops around.
Stayed in November 2022
Reviewed: 3 November 2022
Mora
ArgentinaSome things were a little bit dirty AC super noisy The fridge was loosing water every time we leaves the room (because the electricity is gone when you are out) Unfortunately we had the weirdest and worst situation ever. CONSTRUCTIONS at from 2 am to 4. Insane, hammers and more, we couldn’t sleep at all the first night. I talked at the reception about this and they explained me they were trying to manage it and offer me to change room or leave the hotel. Looks like they are handling
The location is really good Hannah from the reception was really nice with us and she helped us with everything we needed
Stayed in October 2022
Reviewed: 2 October 2022
Sander
NetherlandsThe hotel is close to the old center, but there is a lot of noice in the street which you can hear in the room. So you really need earplugs to sleep. We booked the hotel for 1 night but we were staying longer and we were planning to stay even longer, but instead of asking us, the staff just rented our room to somebody else and we had to leave the hotel.
We had the room on the 6th floor and it was exactly as on the pictures. Clean, nice and spacious. Near the old center.
Stayed in September 2022
Reviewed: 25 July 2025
Binghong
ChinaThey can speak English and Chinese.
Stayed in July 2025
Reviewed: 6 February 2025
Elena
VietnamVery cozy place
Stayed in January 2025
Reviewed: 18 January 2025
Selina
AustraliaThe bathroom needs a deep clean and it was the worst mattress in Vietnam so far. You could feel the springs.
The place is super central and close to the train street and restaurants.
Stayed in January 2025
Reviewed: 9 January 2025
Georgios
GreeceA lot of noise!! Not possible to sleep!!
Stayed in January 2025
Reviewed: 19 November 2024
Joao
BrazilLocation is great!
Stayed in November 2024
Reviewed: 19 September 2024
Nguyễn
Vietnamnothing
It's a ideal destination for people who have business trip. Affordable price and convenient location, good service and friendly staff, I will come back if I have other trip in Ha Noi in the future.
Stayed in September 2024
Reviewed: 17 March 2024
Ryan
AustraliaNothing
The staff were exceptionally kind and helpful. We arrived mid-morning, many hours before official check-in, yet, we were given a room straight away. This made a huge difference and was greatly appreciated. The room was clean and had everything we needed for a comfortable stay. The staff also offered fantastic recommendations for restaurants and sightseeing.
Stayed in March 2024
Reviewed: 16 April 2023
Eric
United StatesNot any real laundry service for someone with small loads. The nextdoor laundry service wont accept less than 3kg. However there is surely another laundry service close by with a little bit of looking.
Western style shower- shower is in its own compartment so water doesnt get all over the entire bathroom and toilet! Rare in Vietnam! Wifi was stable and can be used for making work phone calls. Bed was firm (like most beds in Southeast Asia) but comfort level was superior to neighboring hotels (and I stayed at quite a few). This will be my go-to hotel for when I return to this area.
Stayed in April 2023
Reviewed: 29 March 2023
Adderley
VietnamNot to much just make bed that's All 😜🙂😜
The staff we're great but. I had top floor good for the money I paid
Stayed in March 2023
Reviewed: 9 January 2023
José
PeruI like that the bed was really comfy, and the bathroom was really spacious and nice. It's really close to a busy street but you won't even notice since the room was really inside the property and from my experience I didn't hear something disturbing and I could rest perfectly. The lady in the reception was really helpful and she speaks english really good!
Stayed in December 2022
Reviewed: 30 December 2022
Paola
Francethe mattress was the worst I slept on since years and we could hear all the night long the rumour of traffic even staying at the 5th floor
the location and the fact that the property accepted to refund us when we decided to leave earlier
Stayed in December 2022
Showing 1 – 25
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