Reviews of Hanoi Bel Ami Hotel 2 stars

They can speak English and Chinese.

Great location. Restaurants, supermarkets, the bus stop to/from the airport, etc, almost everything was within walking distance. The next to the hotel was an excellent Bun Cha (traditional noodle) restaurant. The room was clean, I saw no bugs. The staffs were also friendly and flexible. I arrived in the very early afternoon, but they welcomed and let me check in.

I stayed on the 6th floor, but the lift went up only to the 5th floor, so I had to go up/down the stair. Usually it is not a problem for me, but the stair was too narrow for those with suitcases. I can not recommend this room for those with difficulty in walking. The room had a window but on the upper part of the wall. So, it was impossible to enjoy the city view. TV was not functioning(it did not matter for me, though).

The location

The beds were uncomfortable

Location was awesome. Walking into the old quarter everyday, food and coffee everywhere. Property was clean and tidy, with great aircon, which was a must for us, as we had some really warm days.

Not a fan of the glass walled bathroom, even though there was a blind. I was travelling with my adult daughter so made things awkward, not impossible, but awkward. That’s about it though.

Very cozy place

The place is super central and close to the train street and restaurants.

The bathroom needs a deep clean and it was the worst mattress in Vietnam so far. You could feel the springs.

A lot of noise!! Not possible to sleep!!

Location is great!

Good location.

It was so much flying ants on our room. Everyday when we came back to the hotel it was so many in our bed…. 2 Nights when we came back around 12pm they had “locked” the reception. So we had to knock to wake the guy in the reception up.. He saw us go out around 11pm but he didn’t “warn” us that it will “close” .

It's a ideal destination for people who have business trip. Affordable price and convenient location, good service and friendly staff, I will come back if I have other trip in Ha Noi in the future.

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Very value for money, we used it as a stopover while waiting for the train to Sa Pa. Very close to the train station, very close to the train street as well. Lots of shops for necessities & food nearby.

Nothing. You pay for what you get. A clean private room. Only thing is the A/C isn’t the best.

The location is in the old district. Restaurant and shop are just a few walks away. Staff is accomodating too.

The property is kinda old and tight space.

The staff were exceptionally kind and helpful. We arrived mid-morning, many hours before official check-in, yet, we were given a room straight away. This made a huge difference and was greatly appreciated. The room was clean and had everything we needed for a comfortable stay. The staff also offered fantastic recommendations for restaurants and sightseeing.

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