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Reviews of Hanoi Charming House 2 stars

9B Yen Thai , Hoan Kiem, Hanoi, Vietnam

#164 of 236 B&Bs and Inns in Hanoi

Guests' Choice

Review score

Based on 354 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.9

  • Facilities

    6.9

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 12 April 2025

    7.0
    My Hanoi trip was amazing. The owner of the hotel is very kind
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small but reasonable according to a friendly budget

    Near to attractions

    Stayed in April 2025

  • Reviewed: 11 April 2025

    6.0
    Nice stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location. Comfortable bed & great AC!!

    Stayed in April 2025

  • Reviewed: 27 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    none

    proximity to old town

    Stayed in March 2025

  • Reviewed: 13 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit dirty through the entryway and stairwell, the window opened onto a brick wall

    Bed was very comfortable, central location and staff where friendly

    Stayed in February 2025

  • Reviewed: 3 February 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room I stayed in wasn't in the best condition.

    The owner and her family are very friendly and accommodating. Really great location and cheap for the area. 24-hour front desk.

    Stayed in January 2025

  • Reviewed: 2 February 2025

    7.0
    Excellent budget traveler’s hotel , don’t expect much :)
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Toilet tends to get clogged often

    Located in the heart of Hanoi Old Quarters

    Stayed in January 2025

  • Reviewed: 23 December 2024

    8.0
    Value for Money
    • Leisure trip
    • People with friends
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room was smaller as compared to other property but as this is a budget hotel so no complain at all in this price.

    Room was OK, hot water 24 hours available. Good location 5-7 mins walk to Lake. Everything was ok as per standard of the property and Ms. Lucy was really a helpful person.

    Stayed in December 2024

  • Reviewed: 21 December 2024

    6.0
    It was OK
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The pictures doesn't correspond to the actual room. They look much more nicer but when you get there you feel a bit disappointed. This was a bit all over Vietnam tho. Late night was a bit loud in the hallway.

    The lady was nice and waited for me cus I arrived quite late there. Overall if you looking for a place to sleep and are not too bothered about the conditions I guess it's ok, good location, close to train street.

    Stayed in December 2024

  • Reviewed: 27 November 2024

    8.0
    Perfect for a few days
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about. It is what you pay for and maybe more

    It was very central, right outside the station and 5 minutes walk to train street. Lucy is very kind and helpful. She really makes sure all is well

    Stayed in November 2024

  • Reviewed: 23 November 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The in-room facilities such as the TV and kettle are dated but I found them unnecessary anyway.

    Convenient location and surprisingly quiet. Morning markets on your doorstep. But the star of this property is the wonderful host, Ms Lucy. She went above and beyond to facilitate my airport pickup, and helped out with other things like washing and organising taxis. She’s very busy but I always felt supported, with attentive communication over WhatsApp at virtually any time of day.

    Stayed in November 2024

  • Reviewed: 23 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No natural light but not too much of an issue when travelling and looking for affordable places in great locations.

    Great location with very helpful and friendly staff.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    8.0
    Great place to stay!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel was in a great location, had air conditioning. Lucy was fantastic and really helped us with organizing excursions and transportation. Overall, great place to stay for the price.

    Stayed in November 2024

  • Reviewed: 10 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There were people a floor above us who were screaming a lot. Thankfully they didn't do this at night but it was still weird and it got crazy sometimes. Also there were cigarettes in front of our door every day. Not a huge problem but it shouldn't be there. It was unclear if and when the room would be cleaned. After a couple days we found a "please clean my room sign" to hang on our door in a drawer but it would be great if the host would have told us this. Minor things.

    The room was big and clean! Location was great. Host was sweet. The room was dark which was nice for sleeping. There was an elevator which was nice! We had a pleasant stay for 5 nights!

    Stayed in November 2024

  • Reviewed: 20 October 2024

    8.0
    Great value for money
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, right at the center of Old Quarter.

    Stayed in October 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Quite old and dirty but it’s still okay. Suitable for price

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The pipes for the air con leaked in the bath room so you would get dripped on.

    Located right in the centre of the old quarter, so a short walk to restaurants and shops. Quiet.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    very well located and nice host!

    Stayed in July 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean good location

    Good location staff is friendly

    Stayed in June 2024

  • Reviewed: 5 May 2024

    6.0
    Pleasant
    • People with friends
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Little bit tired no window and communal areas cluttered

    Cool quiet room

    Stayed in April 2024

  • Reviewed: 5 May 2024

    7.0
    Overall a good stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights

    1. View from the window was not worth opening the blinds so artificial light only. 2. Mould in the corridors and a bit in the bathroom, "funny smell" in the room.

    1. Perfect location - in the middle of Old Quarter. 2. Accommodating staff - we were able to check in at 3AM. 3. Room cleaning, fresh towels every two days. 4. How water and good pressure in the shower. 5. Good working WiFi and AC.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Ms Lucy was very much cordial and supportive. She helped us a lot to avail the tour we had planned. Really a nice person she is. I hope we will visit again in the future.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Just 1 night
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bad smell in lobby , in room floor is broken, old, have dist in the blanket

    Good location

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location couldn’t be more perfect, the rooms are a decent size with comfy beds. Felt very safe and Lucy was lovely and very helpful, she organised our transport to Cat Ba.

    Stayed in April 2024

Showing 1 – 25

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