Reviews of Hanoi Daewoo Hotel 5 stars
360 Kim Ma Street, Ba Dinh, Hanoi, Vietnam

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI like swimming pool
The furniture old
Dear Mr. Tariq, Warmest greeting from Hanoi Daewoo Hotel. We would like to express our thanks to your recent stay with us and for spending time to share with us your experience. We're delighted to learn that you liked our swimming pool and appreciated our service. We're sorry to know that our hotel furniture did not meet your expectation. Please be assured that your feedback is truly valued. In line with our commitment to guest comfort and satisfaction, we are currently undergoing a phased renovation of our guest rooms and facilities. The renovation work reflects our dedication to continuously improving the guest experience. Once again, thank you for your thoughtful remarks. We look forward to welcoming you back in the near future and to offering you an even more enjoyable stay in our refreshed accommodation. Warm Regards, The Hotel Management
Dear Mr. Tariq, Warmest greeting from Hanoi Daewoo Hotel. We would like to express our thanks to your recent stay with us and for spending time to share with us your experience. We're delighted to learn that you liked our swimming pool a… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewDear Mr Andreas Thank you for choosing Hanoi Daewoo Hotel and taking the time to share your experience about your recent stay with us. We are delighted to learn about your satisfying experience at our hotel. We always strive towards service beyond expectations and your high rating motivate us to deliver more. Once again, thank you for recommending us and you are always welcomed here for your revisit. Yours sincerely, - The Hotel Management
Dear Mr Andreas Thank you for choosing Hanoi Daewoo Hotel and taking the time to share your experience about your recent stay with us. We are delighted to learn about your satisfying experience at our hotel. We always strive towards servic… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in March 2025
Verified reviewThis place was an absolute gem! From the moment we arrived, the staff were welcoming, kind, and genuinely attentive — their hospitality made all the difference. The overall atmosphere of the hotel was calm, stylish, and inviting. The interior design had such a beautiful balance of comfort and elegance, and every detail felt thoughtfully considered. Our room was spotless, bright, and super comfortable — easily one of the best stays we’ve ever had. We felt truly taken care of during the entire visit. If you're looking for a place that combines great service, beautiful design, and a warm, relaxing vibe, don’t think twice. I’d come back here in a heartbeat.
Dear Mr Nasim Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable especially our nice room,convenient location,excellent atmosphere,the beautiful interior design,the friendly and professional staff... We will share your kind words with the team and thank you again for taking the time to write this review. We look forward to welcoming you back in the near future. Yours sincerely, - The Hotel Management –
Dear Mr Nasim Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable especially our nice room,convenient location,excellent atmosphere,the beautiful interior des… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in February 2025
Verified reviewReviewed: 29 March 2025 · Stayed in February 2025
Verified reviewVery comfortable
Dear Mr Pan, Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words of beautiful hotel, very clean and comfortable,, nice location and firendly staff with the team and thank you again for taking the time to write this review. We look forward to welcoming you back in the near future. Yours sincerely, - The Hotel Management
Dear Mr Pan, Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words of beautiful hotel, very clean and comfortable,, nice locatio… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewEverything is perfect.
Nothing
Dear Mr Vitrdamda Thank you for choosing Hanoi Daewoo Hotel and taking the time to share your experience about your recent stay with us. We are delighted to learn about your satisfying experience at our hotel. We always strive towards service beyond expectations and your high rating motivate us to deliver more. Once again, thank you for recommending us and you are always welcomed here for your revisit. Yours sincerely, - The Hotel Management
Dear Mr Vitrdamda Thank you for choosing Hanoi Daewoo Hotel and taking the time to share your experience about your recent stay with us. We are delighted to learn about your satisfying experience at our hotel. We always strive towards serv… Show more
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewEverything was great and as many colleagues argued the it's the best hotel in Hanoi, from staff to facilities, location and food, would highly recommend.
The only negative comment is about the permenantly closed room window as that caused bad ventilation and would trigger allergies and raspatory discomfort.
Dear Mr Omar, Thank you for choosing Hanoi Daewoo Hotel and taking the time to share your experience about your recent stay with us. We are delighted to learn about your satisfying experience at our hotel especially in our convinient location, great facilities, delicious breakfast , friendly and professional of staff services.... We always strive towards service beyond expectations and your high rating motivate us to deliver more. Once again, thank you for recommending us and you are always welcomed here for your revisit. Yours sincerely, - The Hotel Management
Dear Mr Omar, Thank you for choosing Hanoi Daewoo Hotel and taking the time to share your experience about your recent stay with us. We are delighted to learn about your satisfying experience at our hotel especially in our convinient locat… Show more
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewFriendly and efficient staff.
Nothing
Dear Mr. Tan, Thank you very much for choosing Hanoi Daewoo Hotel and taking the time to share your feedback regarding your recent stay. We are delighted to learn about your satisfying experience at Hanoi Daewoo Hotel . Your kind words about our hotel's cleanliness, quiet atmosphere, friendly and professional staff mean a great deal to us. It is our mission to provide exceptional experiences for all of our guests, and your positive feedback reinforces that we are on the right track. Once again, thank you for recommending us and you are always welcomed here for your revisit. Yours sincerely, - The Hotel Management
Dear Mr. Tan, Thank you very much for choosing Hanoi Daewoo Hotel and taking the time to share your feedback regarding your recent stay. We are delighted to learn about your satisfying experience at Hanoi Daewoo Hotel . Your kind words abo… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
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