The furniture old

I like swimming pool

Stayed in August 2025

Very comfortable

Stayed in February 2025

Nothing

Everything is perfect.

Stayed in March 2025

The only negative comment is about the permenantly closed room window as that caused bad ventilation and would trigger allergies and raspatory discomfort.

Everything was great and as many colleagues argued the it's the best hotel in Hanoi, from staff to facilities, location and food, would highly recommend.

Stayed in March 2025

Nothing

Friendly and efficient staff.

Stayed in February 2025

It was very confused with the breakfast payment on the spot

Overall

Stayed in October 2024

The staff was often rude and arrogant. It felt like every move was being watched and we were constantly told we could not sit or stand in certain spots or eat in certain areas. Check in and check out took a long time. As an adult, it felt like I was being policed like a child the entire time.

Large rooms, clean, vegan options at breakfast

Stayed in October 2024

I am suffering food positioning after eating raw seafoods served by buffets.

Staff, room condition,

Stayed in August 2024

nothing

everything is good

Stayed in June 2024

Reception staff behavior, very rudely and very unwelcoming behavior reception staff named Bob and Zoe very rudely behaved and not polite their behavior was very unprofessional

Clean and nice location

Stayed in May 2024

Reception staff unfriendly and unhelpful. Got accused of bringing an extra guest to my room and harassed which was not fine. Until they realised they were wrong and apologised later. Breakfast underwhelming.

Great pool.

Stayed in May 2024

The mattress

Staff, facilities

Stayed in May 2024

Quite old

Location is good, nice pool

Stayed in April 2024

Rooms Old and need renovation

Very old rooms Need renovation

Stayed in April 2024

Hotel rooms need urgent overhaul. Furniture is old, no shower, only bathtub. you can hear every word said in the adjacent room, very distrubing.

Staff is always very helpful. good breakfast. good location.

Stayed in March 2024

NA

Buffet breakfast had variety with some options changing daily. Spa and massage facilities are good.

Stayed in March 2024

My room had two single beds which were narrow. Although I requested for a King or Queen bed they were not available.

The specious room.

Stayed in January 2024

I ate chicken Pho every morning, which is very delicious. However, It would be great if more varieties of Vietnamese traditional food. are available for breakfast. I stayed in a room with a pool and lake view, which is very beautiful and quiet during weekdays. However, on Saturday morning, the pool party started at 8 AM which was very noisy, the sound and ECHO reached up to the 12th floor, so I could not sleep or work. Tnus, I suggest others not to stay in the rooms on that poolside if there will be a pool party.

I gave 5 stars to the location for the traveller coming to UN office for work. It takes less than 10 minutes if you walk to the UN and WHO office from the hotel. There are also two shopping malls just across the road from the hotel, where you can have delicious meal at varieties of restaurants, like Korea, Thai, Japanese, Chinese Food etc. These shopping malls are also good for shopping where you can even get branded shoes and clothes with discounted prices, and also groceries and even luggage. Finally, I will give full star to the services provided by the staff, it is obvious that the staff are well-trained, can communicate in English for essential support, very friendly and always ready to help. Overall, I really enjoyed my stay at Daewoo Hotel during my business travel in Hanoi.

Stayed in August 2023

My A/C didn't work well. Updating of furniture & fittings in rooms is overdue.

The location was great for me as I was working at RMIT University, just a 6 minute walk away. But in terms of access to other facilities like restaurants, it was not very convenient. Crossing the enormous roads surrounding the hotel was a nightmare due to the crazy behaviour of motor bike drivers - but that is a fact of life in Vietnam. It's just easier to dodge them on smaller streets. My hotel room was huge, quiet & well appointed, but bu the hotel is rather dated. All staff were exceptionally helpful & attentive. There were 3 restaurants in the hotel but they did not cater well for a vegetarian. I used room service & was able to order some meals that suited me. The coffee shop in the lobby serves fantastic coffee!

Stayed in August 2023

Room service forgot about our inquiries several times. We had to chase them. The soundproof quility in the rooms is awful. You can hear it every time your neighbor flushes their toilet or take a shower. Wi-fi is very slow.

Venue is good, breakfast if good. Rooms are good.

Stayed in July 2023

The facilities are dated and it was noisy with the lift construction. The plug sockets were weirdly shaped and it didnt fit my phone plug.

Overall good location. Nive view of Hanoi. Staff are friendly and speak multiple languages.

Stayed in June 2023

All the facilities are too old

Clean, reasonable price and great breakfast

Stayed in June 2023

Swimming Pool and the bakery shop at the lobby.

Stayed in June 2023

Room was a bit run down, bed somewhat hard, WiFi was not as strong as it could be (it cut out several times while in online meetings over two days), hallway and room had a musty smell. The hotel is undergoing many renovations so hopefully some of the issues are improved.

Excellent location, friendly attentive staff, amazing gym and pool, excellent room size with plenty of amenities, lots of nearby shopping, restaurants and grocery stores.

Stayed in May 2023