Opiniones del Eliana Ruby Hotel & Travel 3 estrellas

Dear Marta, Thank you very much for your kind review and for choosing to stay with us during your time in Hanoi. We’re so glad to hear that you enjoyed our super central location right in the heart of the Old Quarter — it's always a pleasure to know that guests can experience the charm of local life while still having a quiet and restful place to return to. We also truly appreciate your kind words about our team. Providing warm, helpful service is something we always strive for, and it's rewarding to hear that you felt well taken care of. We're also pleased to know that you found your room to be clean and comfortable — that’s exactly the experience we hope to offer every guest. Thank you once again for your thoughtful feedback. It was a pleasure to have you as our guest, and we hope to welcome you back to Hanoi in the near future. Warmest regards, Jessica and the Eliana Ruby Team

Dear Marta, Thank you very much for your kind review and for choosing to stay with us during your time in Hanoi. We’re so glad to hear that you enjoyed our super central location right in the heart of the Old Quarter — it's always a pl… Mostrar más

Dear Jordi, Thank you sincerely for taking the time to share such a thoughtful review. We are truly delighted to hear that you enjoyed your stay with us, and especially touched by your kind words about the attentiveness and kindness of our team. Knowing that Jessica and Anna were able to support you and ensure that all your needs were met is incredibly rewarding for us. They, along with the rest of our team, are committed to providing warm, personalized service to make each guest feel at home. Your feedback is a wonderful encouragement for our entire staff, and we will be sure to pass along your compliments to both Jessica and Anna — they will be thrilled to know their efforts made a difference. It was a pleasure to have you with us, and we truly hope to welcome you back on your next visit to Best regards Jessica and the Eliana Ruby Team

Dear Jordi, Thank you sincerely for taking the time to share such a thoughtful review. We are truly delighted to hear that you enjoyed your stay with us, and especially touched by your kind words about the attentiveness and kindness of ou… Mostrar más

Dear Carlos, Thank you very much for taking the time to share your feedback. We're glad to hear that you appreciated our staff, location, and breakfast – your kind words truly mean a lot to us. We’re sorry to hear about the issues you experienced with the TV and building maintenance. Your comments have been noted, and we are actively working to improve these areas to ensure a more comfortable stay for our future guests. We hope to have the opportunity to welcome you back and provide you with an even better experience. Warm regards, Jessica and Eliana Ruby Team

Dear Carlos, Thank you very much for taking the time to share your feedback. We're glad to hear that you appreciated our staff, location, and breakfast – your kind words truly mean a lot to us. We’re sorry to hear about the issues you… Mostrar más

Dear Diana,, Thank you very much for taking the time to share your experience with us during your tour of Vietnam. We’re happy to hear that you found our location convenient and enjoyed the comfort of your room. It’s especially rewarding to know that our team, particularly Ana, made a positive impression — we’ll be sure to pass along your kind words to her! We appreciate your feedback regarding the elevator. We understand how that can be inconvenient, and we’re currently looking into possible improvements to enhance our guests’ overall experience. We hope to have the pleasure of welcoming you back on your next visit to Vietnam! Best regards Jessica and the Eliana Ruby Team

Dear Diana,, Thank you very much for taking the time to share your experience with us during your tour of Vietnam. We’re happy to hear that you found our location convenient and enjoyed the comfort of your room. It’s especially rewarding … Mostrar más

Dear Patricia, Thank you very much for taking the time to share your lovely feedback with us! We’re absolutely delighted to hear that you enjoyed your stay, and that the room, breakfast, and our location all met your expectations perfectly. It's always rewarding to know that our efforts to provide a comfortable and enjoyable experience are appreciated by our guests. Your satisfaction means a lot to our entire team, and your kind words truly motivate us to continue doing our best every single day. We hope your time with us left you with great memories, and it would be a real pleasure to welcome you back in the near future. Should you ever return to Eliana Ruby Hotel, please don’t hesitate to reach out to us directly — we’ll be more than happy to assist you with anything you need. Best regards Jessica and Eliana Ruby Team

Dear Patricia, Thank you very much for taking the time to share your lovely feedback with us! We’re absolutely delighted to hear that you enjoyed your stay, and that the room, breakfast, and our location all met your expectations perfectl… Mostrar más

Dear Carlos, Thank you so much for your lovely review! We’re so glad to hear you enjoyed your quiet stay in Hanoi and appreciated our location, breakfast, and especially Ana’s service at reception. She’ll be thrilled to know she made a positive impression! It was our pleasure to offer you a place to refresh before your trip to Sapa and to store your bags — we’re always happy to help make your travels more comfortable. We hope to welcome you back again soon! Warm regards, Jessica and Eliana Ruby Team

Dear Carlos, Thank you so much for your lovely review! We’re so glad to hear you enjoyed your quiet stay in Hanoi and appreciated our location, breakfast, and especially Ana’s service at reception. She’ll be thrilled to know she made a pos… Mostrar más

Dear Romanovictor, Thank you so much for taking the time to share your kind feedback! We’re thrilled to hear that you enjoyed your stay with us — from the spacious and clean rooms to our breakfast selection and central yet quiet location. It’s also great to know that our team’s personal attention and support with your luggage and late flight added to your positive experience. We truly appreciate your comment regarding the softness of the mattresses and pillows. Guest comfort is very important to us, and we will take your feedback into account as we continue to improve our services and facilities. We hope to have the pleasure of welcoming you back again soon! Warm regards, Jessica and the Eliana Ruby Team

Dear Romanovictor, Thank you so much for taking the time to share your kind feedback! We’re thrilled to hear that you enjoyed your stay with us — from the spacious and clean rooms to our breakfast selection and central yet quiet location.… Mostrar más

Dear Raquel, Thank you for your kind feedback! We're thrilled to hear that you appreciated our lovely and helpful staff, as well as our convenient location. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, Jessica and the Eliana Ruby Team

Dear Raquel, Thank you for your kind feedback! We're thrilled to hear that you appreciated our lovely and helpful staff, as well as our convenient location. It was a pleasure having you with us, and we hope to welcome you back again s… Mostrar más

Dear Raquel, Thank you for your kind words! We’re so happy to hear that you felt welcomed and well taken care of during your stay. Your satisfaction means a lot to us. We hope to see you again soon! Kindly regards Jessica and the Eliana Ruby Team

Dear Raquel, Thank you for your kind words! We’re so happy to hear that you felt welcomed and well taken care of during your stay. Your satisfaction means a lot to us. We hope to see you again soon! Kindly regards Jessica and the Eliana … Mostrar más

Dear Juan Jose, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and especially appreciated our friendly staff, the delicious and varied breakfast, the spacious rooms, and our central location. Your kind words truly motivate our team to continue delivering the best service possible. We’re so glad you felt comfortable and well taken care of. We look forward to welcoming you back on your next visit! Warm regards, Jessica and the Eliana Ruby Team

Dear Juan Jose, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and especially appreciated our friendly staff, the delicious and varied breakfast, the spacious rooms, and our cent… Mostrar más

Dear Cristina, Thank you for taking the time to share your feedback! We're happy to hear you enjoyed your stay, especially the spacious room and our central location. We also appreciate your comment about the mattress — your comfort is very important to us, and we will certainly look into this for improvement. We hope to have the pleasure of welcoming you back soon! Warm wishes Jessica and Eliana Ruby Team

Dear Cristina, Thank you for taking the time to share your feedback! We're happy to hear you enjoyed your stay, especially the spacious room and our central location. We also appreciate your comment about the mattress — your comfort is… Mostrar más

Dear Elena, Thank you so much for your kind words! We're thrilled to hear that our team's attention and kindness stood out during your stay. Your “10” means the world to us! We truly appreciate your support and hope to welcome you back again soon. Warm regards, Jessica and Eliana Ruby Team

Dear Elena, Thank you so much for your kind words! We're thrilled to hear that our team's attention and kindness stood out during your stay. Your “10” means the world to us! We truly appreciate your support and hope to welcome you… Mostrar más

Dear Stella,, Thank you so much for your kind words! We’re very happy to hear that you had a good experience with us. Your mention of Jessica, our reception team, and the restaurant staff truly means a lot — they always strive to provide the warmest service possible. We hope to welcome you back to Eliana Ruby Hotel & Travel soon for another pleasant stay! Warm regards, Jessica and Eliana Ruby Team

Dear Stella,, Thank you so much for your kind words! We’re very happy to hear that you had a good experience with us. Your mention of Jessica, our reception team, and the restaurant staff truly means a lot — they always strive to provide … Mostrar más

Dear Ms Isabel Thank you for your kind recommendation! We’re glad to hear you enjoyed the beautiful views from our room and appreciated the peaceful overnight area of the cruise we arranged for you. We always strive to offer a relaxing and scenic experience, away from the crowds, so it's wonderful to know that this made your stay more special. We hope to welcome you on board again in the future! Warm regards, Jessica and Eliana Ruby Team

Dear Ms Isabel Thank you for your kind recommendation! We’re glad to hear you enjoyed the beautiful views from our room and appreciated the peaceful overnight area of the cruise we arranged for you. We always strive to offer a relaxing an… Mostrar más

Dear Maria Many thanks for taking the time to share your wonderful experience of Eliana Ruby Hotel with other Travelers. It is lovely to read such a glowing review, which I shall share with my team. Guest feedback is incredibly important to us and highly appreciated. I very much look forward to personally welcoming you back to Eliana Ruby Hotel in the near future. Warm wishes Jessica and Eliana Ruby Team

Dear Maria Many thanks for taking the time to share your wonderful experience of Eliana Ruby Hotel with other Travelers. It is lovely to read such a glowing review, which I shall share with my team. Guest feedback is incredibly important t… Mostrar más

Dear Ms Irene Thank you very much for your valuable time to share your experience of your stay at Eliana Ruby Hotel. We appreciate your comments on our staff and breakfast. We are pleased to hear that you like the location and enjoyed the time in Hanoi. We look forward to the next opportunity to welcome you back for a longer stay when your future plans bring you to Hanoi. Best regards Jessica and Eliana Ruby Team

Dear Ms Irene Thank you very much for your valuable time to share your experience of your stay at Eliana Ruby Hotel. We appreciate your comments on our staff and breakfast. We are pleased to hear that you like the location and enjoyed the … Mostrar más

Dear Ms Maria Elisabet We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our breakfast and our service as it is what we strive for every day. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Best regards Jessica and Eliana Ruby Team

Dear Ms Maria Elisabet We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our breakfast and our service as it is what we strive for every… Mostrar más

Dear Adrian We thank you so much for sharing your experience with other travelers here regarding your recent stay at Eliana Ruby Hotel. We are more than happy to read you enjoyed your stay with us. Please be assured that your compliments have been passed on to the entire team. Thank you for your kind recommendation and we are looking very much forward to welcoming you back very soon Kindly regards Jessica and Eliana Ruby Team

Dear Adrian We thank you so much for sharing your experience with other travelers here regarding your recent stay at Eliana Ruby Hotel. We are more than happy to read you enjoyed your stay with us. Please be assured that your compliments … Mostrar más