Reviews of Hanoi E Central Luxury Hotel & Restaurant 4 stars

Lovely hotel, great location, very nice breakfast. The hotel staff were extremely helpful and kind:) We felt very welcomed in our first Vietnam destination. They helped us book a massage and also a bus to a following destination. Thank you very much Rosie & the team!

The room was nicely decorated. Bed very comfortable. The service was excellent. Rosie helped us with booking tours for the next leg of our trip. We were leaving very early the next morning so a take away breakfast pack was arranged for us which we greatly apreciated.

Some noisy guest in adjacent room, though this is not the fault of the hotel. Can happen anywhere.

Amazing location in Old Quarter, so easy to get to everything, right near the lake. Rosie our host was fabulous. Rooms super clean and modern, icy AC, very quiet, very comfortable beds.

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We felt we were central to what we needed while in Hanoi. We were also upgraded upon arrival which was a lovely suprise. The reception staff were very friendly.ans helpful

The breakfast staff weren't very friendly.

The hotel was perfect for us, very comfortable and we got a free upgrade of room. The location of the hotel was perfect, a short walk from the old quater which was perfect for us. The staff are incredibly friendly and helpful!

The staff took very good care of us. Especially Rosie made our trip special by helping us to plan our trip through Vietnam. We would highly recommend this hotel !

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People in the hotel treated us very well. Our stay was really great. Room was bigger than expected.

Wonderful place to stay in Hanoi. Very central, great facilities and everything you could wish for in a boutique hotel. Special thanks to Rosie who arranged all our transfers and trips from Hanoi to elsewhere. She was amazing and very helpful before, during and after our trip.

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Really friendly staff, great location and comfy bed 😁

This hotel was exactly what we needed as a family traveling in Hanoi. We got a great family room, clean and comfortable, and the hotel's location is right in the center of the old city. But the real gem of the place is Rosie, who runs the hotel. Rosie attended to our every request, made sure to have a gluten-free breakfast for my little son, arranged transfers for us for various excursions, and all with a kindness and service that you don't encounter every day, even in Vietnam.

Very kind staff. Good price for what you get and perfect location.

Hotel was charming and cosy. Rosie greeted us warmly and was so helpful throughout our trip. She organised a trip to Ninh Binh which was the highlight of our stay. Please pass on our thanks to Alex - an exceptional tour guide. Breakfast was very good too.

It wasn’t a Luxury hotel as the title suggests but very nice little boutique hotel.

Rosie! Without a doubt she is the star of the hotel. We have travelled all over the world and any hotel would be lucky to have her. Rosie organised trips; advised us on restaurants and arranged transport. Her English is perfect making it so easy to communicate and ask questions. Rooms were clean and very comfortable. Location was spot on for multiple restaurants and cafes.

Nothing about the hotel that we didn’t like. However on booking.com website it calls the hotel “Luxury E Central”. That’s not the case. It’s a lovely little hotel but not luxury. Rooms were not Premium Deluxe as confirmation stated, they were standard twin rooms. It was disappointing but Rosie kindly explained it is only doubles that had the extra touches. She offered to switch us but for a few nights there was no need.

The hotel is in a perfect position to visit Hanoi and the city centre. Rosie and the staff were always available and helpful from the very beginnning of our stay. Rooms were large and clean and breakfast nice and tasteful.

The hotel is very well located in the city center, within walking distance of many main attractions. The rooms were clean and comfortable, although the style is a little dated. A special mention goes to Rosie, who was exceptionally attentive and always ready to assist with any request. She provided excellent support in arranging transfers and tours, which made our stay even smoother and more enjoyable. Overall, a convenient and welcoming choice for a stay in Hanoi.

Contact with Rosie

This hotel was very close to everything we wanted to see and do. Rosie was very accomodating in making the stay special for my husband’s birthday.

Fantastic location and the staff were attentive without being overbearing. Rosie booked two trips for us - both very good trips.

Wi fi kept dropping but not a huge issue for me but those with teenage kids who “need” WiFi may be more of an issue

Great location. Very confortable beds. Very nice and helpfull staff (special thanks to Rosie).

Breakfast area is small.

Good location, nice staff and good room

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Very clean and spacious rooms. Great breakfast. Rosie is such a nice person. I recommand 100% we will come back

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