7.8

Reviews of Hoa Hong Hotel - Xa Dan 3 stars

92 Phố Xã Đàn, Dong Da, Hanoi, Vietnam

  • Jan

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review
  • Hiep

    Reviewed: 20 March 2025 · Stayed in February 2025

    Verified review
  • Tuan

    Reviewed: 8 February 2025 · Stayed in February 2025

    Verified review
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  • 7.0 Good
    Anna

    Reviewed: 4 January 2025 · Stayed in December 2024

    Verified review

    Varied breakfast with nice view from 10 floor.

    Horribly inappropriate toiler doors (hole under and above the door). Ants in the bathroom.

    Property response:

    "Dear Mr/Ms, Thank you for choosing us for your recent journey in the hotel. We are delighted to read that you have enjoyed your stay with us. Having you with us was a true pleasure and we greatly appreciate your comments which will be shared with the team. Again, thank you very much for your feedback and we look forward to welcoming you back to soon. Sincerely,"

    "Dear Mr/Ms, Thank you for choosing us for your recent journey in the hotel. We are delighted to read that you have enjoyed your stay with us. Having you with us was a true pleasure and we greatly appreciate your comments which w… Show more

    Hoa Hong Hotel - Xa Dan
    13 January 2025
  • 7.0 Good
    Austin

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review
  • Yonzon

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review

    Break fast and the hotel staff were extremely good

    Bathroom and bed rooms were so clean

    Property response:

    "Dear Mr/Ms, Thank you for choosing us for your recent journey in the hotel. We are delighted to read that you have enjoyed your stay with us. Having you with us was a true pleasure and we greatly appreciate your comments which will be shared with the team. Again, thank you very much for your feedback and we look forward to welcoming you back to soon. Sincerely,"

    "Dear Mr/Ms, Thank you for choosing us for your recent journey in the hotel. We are delighted to read that you have enjoyed your stay with us. Having you with us was a true pleasure and we greatly appreciate your comments which w… Show more

    Hoa Hong Hotel - Xa Dan
    13 January 2025
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  • Khunanya

    Reviewed: 3 November 2024 · Stayed in October 2024

    Verified review
  • Trang

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review
  • Grant

    Reviewed: 6 August 2024 · Stayed in August 2024

    Verified review

    The place was average at best close to where I needed to go easily accessible to get to. The ladies at the desk were phenomenal excellent service very accommodating.. very kind and welcoming.

    The breakfast was below average. It looked like it was cooked overnight, and there were leftovers in the morning.. I think the kitchen staff needs to do a better job preparing the breakfast. The mail workers were doing nothing but smoking in the lobby when it should be done outside I remember checking out a key and the gentleman was just smoking right in front of me which I found absolutely horrible and rude.. the mail workers do not take customer service to heart, but the female workers there into the phenomenal job. I would come downstairs and it would smell like cigarette, which is absolutely disgusting. I did not know this was a smoking hotel.. if I had known that the lobby allowed for chain-smoking to be acceptable, I probably would have chosen another place to stay.

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