Lift didnt go up to our floor.

Good breakfast.

Stayed in May 2025

Very limited breakfast choices.

Everything was good. Friendly and very helpful staffs. Would recommend to others.

Stayed in March 2024

The room and especially the bathroom were not very clean. You could see that the taps were not cleaned from scale for months. Not very pleasant. The breakfast was a bit weird as the kitchen was very small and not clean and there was this one guy who was cooking eggs and rice for the guests - the food wasn’t of the highest quality.

The room was spacious and had good amenities.

Stayed in March 2024

A little old rooms but for the price it's ok.

Charming hotel in the center of Hanoi. My room was on the 6th floor, facing the back so it was quiet. The staff was friendly.

Stayed in March 2024

Thd shower door in the bathroom needs a little renovation.

Location is excellent. It's very near to several restaurants mentioned in the Michelin Guide. The staff is warm and nice.

Stayed in January 2024

Coughing/sneezing chef, overnight security sleeping in reception Only 1 smoke hood per guest room

Location

Stayed in January 2024

Trouble communicating with housekeeper who cannot understand English

Balcony, elevator, staff on hand

Stayed in January 2024

The property needed a fresh coat of paint and there wasn't much variety to the breakfast offered. The elevator was dimly lit.

Good location. Fresh towels were given daily.

Stayed in January 2024

Had issue with hot water in Early morning which got solved after a call

The staff is very good and welcoming.

Stayed in January 2024

Heavy Traffic

Central location with many shops and eateries.

Stayed in December 2023

There were constant drain flies in the bathroom.

Premium location! Can easily walk to plenty of restaurants and the night market. Lily at the reception was very helpful and accommodating. Breakfast options was yummy especially the fried rice and Singaporean noodles. Hotel has elevator and umbrellas.

Stayed in September 2023

Chair/small table on balcony would be nice :)

Excellent location, within walking distance of all of Old Quarter. Staff very friendly, helpful, spent time showing map and key areas to see etc. Room (suite with balcony) very nice and spacious overlooking typical Old Quarter street.

Stayed in August 2023

The breakfast tea was not to our liking The walls of the rooms would benefit from a paint refresh

Tommy (the manager) and Maz are really helpful and nice The decoration of the room Size of the room Comfy mattress The location Very good value for money

Stayed in April 2023

The location was not great but the staff was friendly.

Value for money for the room.

Stayed in March 2023

no.

good location. have many restaurant around hotel. staff is kindly

Stayed in March 2023

There will be noise until at least 12am, even if it's just a motorbike passing. Bring earplugs (we did) and you'll be fine. The same could be said for any inner-city location.

Great little spot on a slightly less traveled street. Close to all Old Quarter things. Room was nice and clean with AC. Tommy out host was great and knowledgeable about the areas attractions and food spots.

Stayed in February 2023

Some maintenance would make it look even better

The location is perfect and Tommy, the manager is super kind.

Stayed in December 2022

NiL

The location is very convenient. Room is spacious. Was given a room away from the main road, thus quite quiet, and have a good sleep.

Stayed in September 2022

The location of the hotel is right in the center and near everything! The staff of the hotel is very helpful (Tommy you are the best!) We came earlier than the check in and they gave us a place to refresh and leave our belongings, helped us with tourist information and booking of a limousine for our next destination. The room itself is very big with comfy bed and the shower was big. All in all, the hotel is a good value for your money and we will definitely will come back.

Stayed in September 2022

The location was amazing. Most of the worth visiting places in Old Quarters is walking distance from this hotel. The staff was super nice. They were very helpful. They went out of their way to make us comfortable. One of our fellow traveller forgot his wallet at a restaurant late one night. The night manager of the hotel gave us his bike so that we could quickly go and collect it. The same person prepared breakfast for us at 5 in the morning on the day we were checking out. Shout out to the staff at this hotel.

Stayed in March 2024

Room was not clean and many fries on the toast in breakfast.

Staff was friendly.

Stayed in March 2024

Nothing as such

Friendly staff and they make the stay you feel at home !

Stayed in December 2023

The hotel is located in a convenient area, near St Joseph's Cathedral and plenty of restaurants with tasty local food. It is just a 10 minutes walk from Hoan Kiem lake. In terms of facilities, it is great and certainly worth the money paid. But apart from these, the one thing that stood out was the hospitality and friendliness of the staff, especially the receptionist Anna and Pii. Both are excellent, especially Pii who manned the reception for 2 out of the 3 days of our stay there. We were greeted and welcomed whenever we returned to the hotel and Pii even suggested and escorted us to a hidden cafe nearby that serves a delicious cup of coconut egg coffee (we completely missed the place even though we have walked passed it many times because of the hidden entrance). Although breakfast was not a buffet, it was sufficient and delicious, especially the fried noodles.

Stayed in October 2023

Excellent hotel in a convenient location. The owner is lovely and he makes you feel welcomed from the moment you enter. He's keen to share some recommendations about local food places and nearby attractions if you wish. This hotel has a beautiful design with carefully chosen details. Rooms are spacious and comfortable, with pleasent lighting. WiFi works well. The bathroom is well equipped (hairdryer etc) and clean. Room service done daily (they provide new water bottles as well) Breakfast is freshly made and tasty, with few options. I'd definitely stay there again!

Stayed in June 2023