Reviews of Hanoi La Selva Central Hotel & Spa 3 stars

Cozy hotel, comfortable bed and nice breakfast. Love u, guys🫰🏻

They gave all information about places close to hotel, asked on all of questions, helped with booking a trip

Primo position. Manager Jackie is a real credit to the industry with a genuine interest in his guests and went above and beyond to make sure we got what we wanted and needed. His staff too is exceptional. Katt at reception is a real sweetheart. Other members of staff too like the kichen made us a ready to go breakfast when we had an early tour, looked after our bags, liased with shops to get things delivered, and even transferred their own money thru the bank to a store for me in exchange for cash so I didnt have to walk back to give it to her. All round great experience.

Hotel is clean and all staff are amazing!

Hotel is close to all destinations we wanted to visit.

Good and kind staff

Dirty bathroom and a lot of cockroaches keep on crawling on the floor up to our bed. Bed also have stains when we arrived at the room. Whenever we wake up in the morning the bathroom smells it’s drainage so uncomfortable

Clean Rooms and friendly staff.

No cabinets and not enough hangers for clothes.

Excellent location and service! Quinnie and other staff were so nice and helpful. Breakfast was exceptionally good!

I wish the spa were open.

This hotel is great for the price - the staff are incredibly friendly and kind, they even got me a cake for my birthday! The breakfast was also delicious, with a good range of options. The location is very central and right by the lake.

There is room for improvement with the facilities, mainly the mini bar - it either wasn't working or wasn't very powerful, so things stored in there never felt cold. There were also little bugs inside the room (even inside the mini bar), and the cleanliness (especially the bathroom) could have been better. Overall, I would still recommend this hotel for the staff and location alone.

The staff were truly exceptional and went out of their way to ensure our comfort. Incredibly welcoming

The property is recommended, the service staff are pretty well accommodating, the free breakfast has many options to choose from, 24/7 open service desk, room size is reasonable for its price, and the place is very accessible to many tourist spots. Overall, the stay is super awesome! Thank youuu

very very friendly and helpful stuff, good breakfast and service

if something, than noisy AC

The room is pretty cosy, we had everything we needed here and it was pretty comfortable. The staff is polite.

There was one cockroach in the bathroom but it probably sneaked from outside, it's not that surprising that it can happen no matter how clean the place is. The room has some soundproofing because we could not hear any noise from the outside but it was a bit annoying that a lot of noise could be heard from corridor at 8 am when staff started cleaning the rooms. One morning we had to wait a lot for breakfast, even for the menu and then for ordering. Then waiter forgot order for coffee. Maybe it was just a bad day for the waiter but he seemed very confused.

Staff went all out to help and were all smiles all the time..the best location on the lake the bed was great the air con cold and the hot water always good

Room and bathroom very small. The staff is very friendly and helpful, though. Breakfast was delicious

Room very small