9.4

La Sinfonía Majesty Hotel and Spa住客评语 4星级

1B Cau Go Street, Hoan Kiem District, 还剑区, 河内, 越南

  • Yun

    点评日期:2025年6月7日 · 于2025年6月入住

    真实点评

    地點很好,在等待入住的時候還有提供茶飲跟點心非常棒,服務非常好,很親切。

    隔音比較不好

    住宿方回复:

    Dear YUN HSIU, Thank you for your thoughtful feedback. We are thrilled to hear that you enjoyed the welcome snacks and drinks upon arrival, and that our receptionist made you feel well cared for. It is also great to know our central location and overall service contributed positively to your stay. We do appreciate your feedback regarding the sound insulation. Please rest assured that we take such comments seriously, and we will look into ways to improve the comfort for a better guest experience. Thank you once again for your kind words and constructive feedback. We look forward to welcoming you back on your next visit. Best regards, La Sinfonia Majesty Hotel and Spa

    Dear YUN HSIU, Thank you for your thoughtful feedback. We are thrilled to hear that you enjoyed the welcome snacks and drinks upon arrival, and that our receptionist made you feel well cared for. It is also great to know our central locatio… 显示更多

    La Sinfonía Majesty Hotel and Spa
    2025年6月9日
  • 点评日期:2025年4月27日 · 于2025年4月入住

    真实点评

    交通位置

    住宿方回复:

    Dear 楊, thank you for your kind review. It’s wonderful to hear you enjoyed our central location—perfect for discovering the charm of the Old Quarter. We look forward to hosting you again soon! Best regards, La Sinfonia Majesty Hotel and Spa

    La Sinfonía Majesty Hotel and Spa
    2025年5月16日
  • Kangtong

    点评日期:2025年4月24日 · 于2025年4月入住

    真实点评
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  • Siam

    点评日期:2025年4月14日 · 于2025年1月入住

    真实点评
  • Chih

    点评日期:2025年4月12日 · 于2025年4月入住

    真实点评

    早餐好吃 服務人員及櫃檯都很友善

    住宿方回复:

    Dear CHIH YU, It’s such a pleasure to read your review—thank you! We’re truly happy to hear that you felt well cared for throughout your stay—from check-in to breakfast to check-out. Our team works hard to ensure every detail is thoughtfully handled, so it’s wonderful to know that made a difference for you. We hope to have the pleasure of welcoming you back again soon. Best regards, La Sinfonia Majesty Hotel and Spa.

    Dear CHIH YU, It’s such a pleasure to read your review—thank you! We’re truly happy to hear that you felt well cared for throughout your stay—from check-in to breakfast to check-out. Our team works hard to ensure every detail is thoughtfull… 显示更多

    La Sinfonía Majesty Hotel and Spa
    2025年5月16日
  • Chih

    点评日期:2025年4月12日 · 于2025年4月入住

    真实点评

    服務人員都很友善,溝通與接待都非常順利及順暢。但在旅途的第一天朋友在城市手機被扒,回來飯店用電腦定位,也知道找回來的機會不大,但抱著一絲希望告訴櫃檯,請他們幫忙,他們毫不猶豫的幫忙看定位,寫訊息及帶著我們前往定位處找尋。 雖然最後沒能找回來,但非常感謝能及時的幫忙。

    住宿方回复:

    Dear CHIH YU, thank you for choosing to stay with us and for taking the time to leave such heartfelt review. We are grateful for your kind words about the care and attention to detail you experienced during your stay. It is wonderful to hear that you felt comfortable and supported throughout your time with us, and that breakfast and service met your expectations. We are especially touched that you mentioned the situation with your friends phone. While we are deeply sorry that it could not be recovered, we’re glad our team could offer support and act quickly to help in any way possible. We truly hope to welcome you back in the future under better circumstances, and with nothing but smooth and joyful experiences ahead. Best regards, La Sinfonia Majesty Hotel and Spa.

    Dear CHIH YU, thank you for choosing to stay with us and for taking the time to leave such heartfelt review. We are grateful for your kind words about the care and attention to detail you experienced during your stay. It is wonderful to he… 显示更多

    La Sinfonía Majesty Hotel and Spa
    2025年5月30日
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  • Thi

    点评日期:2025年2月1日 · 于2025年1月入住

    真实点评
  • Sheng

    点评日期:2025年1月15日 · 于2024年12月入住

    真实点评

    早餐還不錯, 夜晚的skybar很漂亮, 服務人員很和善積極

    剛抵達正在吃著迎賓水果休息著, 吃到一半就急忙要帶我去房間,員工有時還是要懂得察顏觀色

    住宿方回复:

    Dear SHENG HAO, Thank you for sharing your experience with us. We are pleased to hear you enjoyed our breakfast, the night ambiance of the sky bar, and the friendliness of our service team. Your kind words are truly appreciated. We also value your honest feedback regarding your check-in experience. We sincerely apologize if you felt rushed during your welcome, your comfort is very important to us, and we understand how important it is for our team to be attentive to guests cues and pace. We will use your comments as a valuable reminder to ensure our service remains thoughtful and respectful at all times. We hope to have the opportunity to welcome you back in the future, and we will certainly do our best to make your next stay even more comfortable and affordable as well. Best regards, La Sinfonia Majesty Hotel and Spa

    Dear SHENG HAO, Thank you for sharing your experience with us. We are pleased to hear you enjoyed our breakfast, the night ambiance of the sky bar, and the friendliness of our service team. Your kind words are truly appreciated. We also va… 显示更多

    La Sinfonía Majesty Hotel and Spa
    2025年5月31日
  • 7.0
    Boxin

    点评日期:2024年10月26日 · 于2024年10月入住

    真实点评

    员工服务很好,早餐很丰富,酒店顶层露台晚上看夜景很美,酒店位置很好,走路两分钟就到还剑湖边,唯一缺陷就是房间没有窗户,感觉有点压抑,但也许就是越南大部分老区的特点吧

    住宿方回复:

    Dear BoXin, Thank you for your thoughtful review. We are glad you enjoyed our attentive staff, rich breakfast, rooftop terrace views, and convenient location. We appreciate your feedback regarding the windowless room and understand how this may affect the experience. We hope to welcome you back and provide a room that better suits your preferences next time.

    Dear BoXin, Thank you for your thoughtful review. We are glad you enjoyed our attentive staff, rich breakfast, rooftop terrace views, and convenient location. We appreciate your feedback regarding the windowless room and understand how thi… 显示更多

    La Sinfonía Majesty Hotel and Spa
    2025年6月16日
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  • Hao

    点评日期:2024年9月25日 · 于2024年9月入住

    真实点评

    早餐美味,SKYBAR风景特别棒,可以俯瞰还剑湖,房间很舒适而且很干净,走的时候由于下大雨,前台特意帮忙叫车,联系的很快,比我们还要着急,特别感谢,下次去河内还会来住。

    住宿方回复:

    Dear Hao, Thank you for your kind and detailed feedback. We are delighted to hear you enjoyed our delicious breakfast, relaxing sky bar with lake views, and the comfort and cleanliness of your room. It is especially rewarding to know our front desk team could assist you during the heavy rain - your appreciation truly means a lot to us. We look forward to welcoming you back on your next visit to Hanoi!

    Dear Hao, Thank you for your kind and detailed feedback. We are delighted to hear you enjoyed our delicious breakfast, relaxing sky bar with lake views, and the comfort and cleanliness of your room. It is especially rewarding to know our fr… 显示更多

    La Sinfonía Majesty Hotel and Spa
    2025年6月16日
  • Kwong

    点评日期:2024年9月8日 · 于2024年9月入住

    真实点评
  • Yuan

    点评日期:2024年6月21日 · 于2024年6月入住

    真实点评
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  • Yuan

    点评日期:2024年6月21日 · 于2024年6月入住

    真实点评
  • Wai

    点评日期:2024年5月6日 · 于2024年5月入住

    真实点评
  • Yi

    点评日期:2024年3月21日 · 于2024年3月入住

    真实点评

    服務人員親切,有禮貌!樓上餐廳氣氛好

    住宿方回复:

    Dear YI SHIN, Thank you for your kind feedback. We are pleased to hear you enjoyed the friendly service and the atmosphere of our rooftop restaurant. We look forward to welcoming you again soon.

    La Sinfonía Majesty Hotel and Spa
    2025年6月19日
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  • Ken

    点评日期:2024年2月26日 · 于2024年2月入住

    真实点评
  • Fen

    点评日期:2024年2月13日 · 于2024年2月入住

    真实点评
  • Kwong

    点评日期:2023年12月24日 · 于2023年12月入住

    真实点评
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  • Yi

    点评日期:2023年12月21日 · 于2023年12月入住

    真实点评
  • Yang

    点评日期:2023年10月17日 · 于2023年10月入住

    真实点评
  • Szupao

    点评日期:2023年9月16日 · 于2023年9月入住

    真实点评
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  • Shuying

    点评日期:2023年8月28日 · 于2023年8月入住

    真实点评

    頂樓酒吧的夜景可以看到還劍湖很漂亮

  • 志祥

    点评日期:2023年8月17日 · 于2023年8月入住

    真实点评

    保存古典風情。 對觀光客是非常理想的地點。

  • 7.0
    Yunning

    点评日期:2023年7月18日 · 于2023年7月入住

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