Reviews of Hanoi Marvellous Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
55 Duong Thanh Street, Hoan Kiem, Hanoi, Vietnam
#139 of 1,018 hotels in Hanoi
Guests' ChoiceReview Score
Based on 521 hotel reviews
9.0Score breakdown
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Cleanliness
9.2
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Comfort
9.1
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Location
9.6
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Facilities
8.7
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Staff
9.7
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Value for money
9.0
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Free Wifi
9.0
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Reviewed: September 5, 2025
Scott
Australia5 Reviews1 helpful vote10“Great all round stay, would definitely recommend this hotel and will stay again next time I’m in Hanoi.”- • Leisure trip
- • Couple
- • Marvelous Suite with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
There was nothing that I didn’t like about the Marvellous Hotel.
Fantastic staff team, very friendly and helpful. Daily breakfast was exceptional.
Stayed in September 2025
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Reviewed: September 2, 2025
Graziela
Curaçao7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Connecting Room
- • Stayed 1 night
I honestly can't think of anything I didn’t like about the hotel.
The service provided by the staff was truly outstanding. They went out of their way to help us with booking taxis and making restaurant reservations. On top of that, they decorated our room for my son’s and husband’s birthdays, which was such a thoughtful gesture. The staff were incredibly kind, attentive, and genuinely helpful throughout our stay. The hotel is centrally located, and the breakfast was delicious.
Stayed in August 2025
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Reviewed: August 13, 2025
Eva
Belgium25 Reviews9 helpful votes10“This hotel is really MARVELLOUS, not only in it's name!”- • Leisure trip
- • Group
- • Superior Double or Twin Room
- • Stayed 1 night
The hotel doesn't have a swimming pool - which we knew before. It's a pity as otherwise we would have stayed longer, but we "needed" the pool for some days to make the kids happy.
The staff is so nice, really... every single person is nice, friendly and very attentive. From the first contact at the reception, up to the ladies at the breakfast. Always ready to help, answer questions - we initially were staying two nights, but than booked and extra night at our return from Ha Long Bay cruise... I booked that night in the evening, and in the morning - the receptionist already got what we wanted to do, before I had a chance to say anything. We could leave our packed luggages in the room, they took care of all - and at our return, the suitcases were already in our next room. Perfect service from A to Z, really! The breakfast is nice - the buffet part is not that big, but each guest can order two warm options from the menu and that is really sufficient. I would 100% come back to this hotel at any time!
Stayed in August 2025
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Reviewed: August 8, 2025
Graziela
Curaçao7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Connecting Room
- • Stayed 2 nights
- • Submitted from a mobile device
The location, staff and the double room we booked.
Stayed in August 2025
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Reviewed: August 5, 2025
Kapoor
India3 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Please don't book any trips through the hotel as they overcharge for the trip - it's better to do it through an agent outside
The hotel location is excellent, the rooms are excellent and staff is very courteous
Stayed in July 2025
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Reviewed: July 14, 2025
Mohammed
United Kingdom1 review10Exceptional- • Leisure trip
- • Travelers with friends
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast included and staff are very friendly!
Stayed in July 2025
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Reviewed: July 7, 2025
Ratih
Indonesia17 Reviews8.0“The hotel is in the Old Quarter so you can walk around (Grab is available too). Love it!”- • Leisure trip
- • Solo traveler
- • Junior Suite
- • Stayed 3 nights
The location is in the Old Quarter, so it is nearby to attraction places, but not in the middle part so it is not too overwhelming. Breakfast is good that I can enjoy original Pho already in the hotel breakfast. Room is also spacious. The staffs are excellent and friendly, and I can use all my Vietnamese Dong (local currentcy) for a foot massage in the hotel before my departure to the airport!
Stayed in June 2025
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Reviewed: June 30, 2025
Jamie
United Kingdom2 Reviews10“The staff here are just amazing!”- • Leisure trip
- • Travelers with friends
- • Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Staff are amazing, location is good and comfy beds.
Stayed in June 2025
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Reviewed: May 22, 2025
Briony
Australia25 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
Staff were really friendly and helpful. They went out of their way to help us organise and research
Stayed in April 2025
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Reviewed: May 5, 2025
Kristy
Australia9 Reviews10“As soon as we walked in, the service was spectacular! The room was great and definitely good value. Will absolutely stay”- • Leisure trip
- • Travelers with friends
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The location was perfect and the room was great!
Stayed in May 2025
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Reviewed: April 29, 2025
Farid
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
N/a
How organized it was. Staff were very helpful and kind.
Stayed in April 2025
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Reviewed: April 24, 2025
Prakash
United Arab Emirates4 Reviews1 helpful vote8.0“Memorable stay”- • Leisure trip
- • Family with young children
- • Family Suite with City View
- • Stayed 5 nights
- • Submitted from a mobile device
No lunch or dinner options in house as restaurant is only open for breakfast. No facilities available like gym or pool. Spa is overpriced. Not enough plug points in the room.
Very attentive, accommodating and customer friendly staff. Decent breakfast. Spacious triple bed room. Good location in the old quarter of Hanoi where everything is close by.
Stayed in April 2025
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Reviewed: April 21, 2025
Alison
United Kingdom16 Reviews1 helpful vote9.0“Super stay at this small, comfortable hotel.”- • Leisure trip
- • Family with young children
- • Connecting Room
- • Stayed 2 nights
I can't think of anything I didn't like. I would definitely stay here again if I return to Hanoi.
The staff were all so friendly and helpful here. Great location. Breakfast was nice. I had a massage in the spa which was good.
Stayed in April 2025
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Reviewed: April 17, 2025
Scott
New Zealand19 Reviews1 helpful vote9.0“Very enjoyable.”- • Leisure trip
- • Couple
- • Suite with City View
- • Stayed 2 nights
- • Submitted from a mobile device
The staff were fantastic,so helpful and any little request was quickly done. A real pleasure staying there. Will stay there again in the future. 👍
Stayed in April 2025
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Reviewed: April 15, 2025
Scott
New Zealand19 Reviews1 helpful vote8.0“Enjoyable.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Centrally located.
Stayed in April 2025
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Reviewed: April 12, 2025
Joseph
United States6 Reviews1 helpful vote9.0“Rooms on the backside of the Marvellous Hotel will provide you a quiet night's sleep.”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 1 night
Breakfast buffet, included with the room, served a pot of strong instant coffee which was very disappointing. Fruit selection was also disappointing. On the street we could easily buy mango, papaya, kiwi and watermelon but these fruits were not routinely available on the breakfast buffet. The spa does not have private treatment rooms, only tables divided by a curtain, so it is noisy and not relaxing. Therapists were okay for full body massage, but not memorable in their technique. No sauna available.
This boutique hotel located at a busy roundabout in the Hanoi Old Quarter punches above its weight. Every staff member was extremely helpful from Door Man, all of the Front Desk staff to the two ladies effectively managing the breakfast room on the 6th floor. The room we had, a Junior Suite, had plenty of personality, especially thanks to a range of effective room lighting options. The bathroom is large. Ms. Lan, the Customer Service Director, was always extremely helpful, no matter our request over our three night stay.
Stayed in April 2025
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Reviewed: April 12, 2025
Zoltán
Hungary26 Reviews2 helpful votes10“Friendliest hotel in Hanoi”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
We were very satisfied with Marvellous hotel. The location is great, everything near. Room was spacious, comfortable. Great breakfast, options for eggs cooked on the spot. Staff was the kindest and most accommodating we have ever met. Would stay here again, and would recommend!
Stayed in April 2025
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Reviewed: April 4, 2025
Marco
Italy25 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Great location and welcoming staff
Stayed in April 2025
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Reviewed: April 2, 2025
Brock
Canada7 Reviews9.0“Luxurious accommodation in a great location.”- • Leisure trip
- • Solo traveler
- • Junior Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Good breakfast. Terrific location. Nice room with a view
Stayed in March 2025
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Reviewed: April 1, 2025
Julie
United Kingdom2 Reviews10“An amazing stay at Hanoi Marvellous Hotel.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
We loved our stay in the Hanoi Marvellous Hotel. Thank you to the team for making us feel so welcomed and comfortable. The hotel has a great location and has very comfortable bedrooms and communal areas. You made our stay in Hanoi even more special. Thank you
Stayed in April 2025
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Reviewed: March 29, 2025
Ann
Australia27 Reviews2 helpful votes10“We spent our last three nights in Vietnam there and honestly wish we had stayed with them earlier.”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 3 nights
Nothing, it was perfect!
Loved the breakfasts served on the 6th floor with views over the city and a terrific range of options. The staff were amazing, the rooms were clean and well laid out and the bathrooms were the best we encountered in Vietnam!
Stayed in March 2025
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Reviewed: March 26, 2025
Inge
United Kingdom1 review9.0“We enjoyed staying in the Marvellous also due to the wonderful staff”- • Leisure trip
- • Group
- • Deluxe Double or Twin Room
- • Stayed 3 nights
As mentioned above
Hotel staff excellent very very good and helpful the rooms lack space for suitcases and little cupboard space in all hotel only four coat hangers never really unpacked because of that,no decent bread for Europeans despite croissant like bloating paper otherwise good choice
Stayed in February 2025
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Reviewed: March 26, 2025
Corinne
Australia3 Reviews10“Kindness and feeling cared for are valuable jewels, this hotel was a highlight in Hanoi!”- • Leisure trip
- • Travelers with friends
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Amazing buzzing location with so many great food options, and local markets. Super kind, helpful and friendly staff, made us so welcome and offered many great suggestions on things to explore. Daniel and the whole Marvellous team really are exceptional people to meet.
Stayed in March 2025
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Reviewed: March 16, 2025
George
United Kingdom17 Reviews4 helpful votes10“Ticked all my boxes for welcome, comfort, value and location”- • Leisure trip
- • Travelers with friends
- • Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
Good clean room. well furnished, super friendly staff who remembered my name! Convenient location Will stay there again next time 👍😃
Stayed in March 2025
