Reviews of Hanoi Vision Premium Hotel 3 stars
41 Phu Doan, Hoan Kiem, Hanoi, Vietnam

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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe staff are always smiling, kind and extremely helpful and the location is excellent.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewValue for money, location, cleanliness, polite and friendly staff...
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat staff. Very good location, everything is within walking distance. Lots of places to eat nearby, we would recommend this.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewthe location was great and the staff were very friendly.
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewIt seems like a review has been left on my behalf??? I did not write a review and just got a message from booking.com saying thanks for my review. Somehow a comment has been left on my behalf? We had a decent stay, the room is good, the photos make it look better however. Some staff were lovely but not the person who does the night shift who did not make us feel welcome at all. I would not normally leave reviews unless I'm very happy with a place, but since a review has been left for me I'm wanting to correct that. I see in other guests comments this had been done in the past too.
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewvery clean place, very good location and really a suitable place for a family.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewLovely accommodation in a great location!
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewStaff is friendly, everything is clean and close to the Lake.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation is great and staff is very kind
The dimensions of the room. It was really small. To be a hotel in the old quarter center I would have expected more care in the details. Also breakfast is not really varied. The bed felt really hard to sleep on. For the price we expected more
Reviewed: 2 August 2025 · Stayed in June 2025
Verified reviewThe place was clean, comfortable and well maintained. The staff was very friendly and helpful,
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewGreat value for money and a comfortable stay.
Reviewed: 1 August 2025 · Stayed in May 2025
Verified reviewStaff were helpful and kind. The place is spacious and clean. Good location.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewIt’s an old building in the old town but staff were nice and breakfast was good too.
Reviewed: 31 July 2025 · Stayed in June 2025
Verified reviewClean and comfortable. . Staff were very helpful. Very spacious and good value.
Reviewed: 26 July 2025 · Stayed in May 2025
Verified reviewThe staff were very friendly and helpful. Rooms were clean and tidy. I would definitely come back to this Hotel.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGood location, near stores, restaurants, coffee shops.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThis hotel is very modern, clean and comfortable. Breakfast was very good.
Reviewed: 19 July 2025 · Stayed in May 2025
Verified reviewGreat hotel and location. Rooms was great, comfortable bed and pillows. Staff lovely.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in May 2025
Verified reviewThe hotel is very beautiful and the staff are enthusiastic and attentive.
Reviewed: 14 July 2025 · Stayed in May 2025
Verified reviewGreat location, easy to access from all main attractions.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewConvenient location, nice breakfast, clean and comfortable room. Good to stay!
Reviewed: 9 July 2025 · Stayed in April 2025
Verified reviewA nice and pleasant hotel. Perfect for a stay right after arriving. No complaints at all. The location is excellent.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe room was OK.
The location was bad as the lane has lot of open dustbins due to which there is lot of foul smell in the area. The staff was asking me to pay for a broken tap which was already broken before itself.