15, Luong Ngoc Quyen, Hoan Kiem , Hoan Kiem, Hanoi, Vietnam
#418 of 1,018 hotels in Hanoi
Guests' ChoiceBased on 608 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
9.3
Facilities
8.4
Staff
9.4
Value for money
8.6
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 August 2025
Veronika
IsraelThe staff was very helpful. the location is great.
Stayed in August 2025
Reviewed: 19 August 2025
Louise
United KingdomAppreciate the opportunity to book trips at the specific desk in reception. However, once we know we can please leave us to ask you should we want to book.
Location and facilities all good. Breakfast good.
Stayed in July 2025
Reviewed: 13 August 2025
Cliona
IrelandWe couldn't fault the hotel at all and wouldn't hesitate to book again, and we very much hope we can go back to Hà Nội one day. One thing that was a bit strange in our particular room was that the Air Con vents blew straight down onto our heads in the bed. But we just put our pillows at the other end and all was fine - at least the A/C worked really well!
The hotel is in the Old Quarter and so right in the thick of things. The staff were lovely, we were greeted very enthusiastically by Lu, who gave us lots of ideas of things to do without insisting on us booking. We were able to purchase SIM cards through reception, which arrived within half an hour, and made our first evening much simpler. My husband and I were given a lovely big room and the kids had a twin bed room with balcony right beside us. Breakfast was excellent, Asian style with plenty of fruit and salads but they also had plenty of bread and some cakes. We thoroughly enjoyed the pool, which is not overlooked by bedrooms at all, in fact it's much more private than it looks in the pictures. It was mercifully cool in the heat! My daughter loved the roof garden in the evenings. It's about 10 mins walk through the streets to Hoan Kiem lake, along streets full of interesting shops and restaurants. The hotel is not on Beer St, it's about 100m around the corner to it. (We recommend avoiding Beer St if you're with children or younger teens.) Bed was extremely comfortable; everything was clean and cleaned daily.
Stayed in July 2025
Reviewed: 3 August 2025
Angela
United KingdomOur room faced beer street and was very noisy.
Staff were exceptionally helpful. Pool was great.breakfast had a wide choice.
Stayed in August 2025
Reviewed: 1 August 2025
Susan
New ZealandNothing really
Such friendly staff, very helpful and so polite and welcoming. Breakfast very good. Pool was great in the heat. Would recommend. Very good for a 3* hotel. Location ideal.
Stayed in July 2025
Reviewed: 28 July 2025
Louise
United KingdomSuch comfy beds, had 2 different rooms for 2 stays and all so comfy!
Stayed in July 2025
Reviewed: 24 July 2025
Gill
United KingdomThe pool was a bit underwhelming it’s small and it’s essentially indoors under a glass roof so it’s very hot and humid not really applied for kids to play or to relax by so not really sure if it’s purpose. But for the price having a pool was a good touch
The rooms were large and clean and well equipped. We needed to add an additional night at the last minute and the team were excellent in accommodating us. They were also able to provide interconnecting rooms one room we had was a bit noisy, but this is in a really vibrant area of the city so to be expected. Breakfast was very tasty.
Stayed in July 2025
Reviewed: 23 July 2025
David
AustraliaFront rooms with balcony very noisy
Good location
Stayed in July 2025
Reviewed: 20 July 2025
Robin
United KingdomAir conditioner in room wasn't great. The swimming pool is very small and not very inviting
Friendly staff, good food, great location
Stayed in July 2025
Reviewed: 18 July 2025
Paula
United KingdomLovely location in old quarter of Hanoi. We had balcony room so view of street which was bustling. Bit noisy at night but glazing help contain sound so didn't affect us. Hotel also provide free ear plugs if needed! Buffet breakfast was included which was good. Also had beautiful roof terrace area which was completely unexpected.
Stayed in July 2025
Reviewed: 12 July 2025
Andrea
New ZealandRoom was a little musty and didn't want to open windows due to mosquitoes.
Great staff, excellent location, great air con and excellent breakfast.
Stayed in July 2025
Reviewed: 5 July 2025
Susan
New ZealandLoved everything
The staff were all very kind and helpful. The hotel is right in heart of "Old Quarter" in Hanoi and walkable to everything.. Beds were comfortable and the rooms lovely with little balcony looking over the main street. Breakfast was great. Couldn't fault this lovely little hotel.
Stayed in July 2025
Reviewed: 29 June 2025
Amy
Brunei DarussalamThe interconnecting rooms connected via a balcony. Our children are a bit older so was OK but wouldn't have been comfortable with it with younger children. It could be a little noisy at night, but not too bad for us.
A very central location so easy to walk to lots of different attractions. The rooms were clean and spacious. Staff were very helpful.
Stayed in June 2025
Reviewed: 29 June 2025
Jan
New ZealandGreat location ! Right in the heart of it!and great interconnected rooms to be together with the kids and they had their own beds as we are a family of 5
Stayed in June 2025
Reviewed: 22 June 2025
Joanne
New Zealand.
.
Stayed in June 2025
Reviewed: 8 June 2025
Alivio
PhilippinesThe breakfast buffet wass somewhat so so
Friendly and helpful staff. Very eespectful
Stayed in June 2025
Reviewed: 6 June 2025
Corinne
AustraliaOur room was very noisy although we were warned about this, the pool was nothing like the pictures and breakfast was very average
Location was good and staff very helpful
Stayed in May 2025
Reviewed: 3 June 2025
Jodie
AustraliaNothing :)
Great location in old quarter! Staff were amazing and very accommodating!
Stayed in May 2025
Reviewed: 24 May 2025
Sarah
Ireland-
The rooms are cleaned daily, very comfortable beds. The staff stood out as extremely friendly, helpful and welcoming. It’s located in the heart of the old quarter which makes a lot of places easily accessible by foot. There is a very convenient and reasonably laundry service available. The cost per night is lower than some hostels in the area!! Thank you to the team for making my stay very comfortable and memorable! I would recommend the Nostalgia hotel for your next trip to Hanoi!
Stayed in May 2025
Reviewed: 24 May 2025
Margherita
New ZealandMy mistake for booking on beer street as it was very noisy, but the hotel offer earplugs which is a nice touch.
The staff were helpful and friendly, rooms were clean and tidy. Breakfast was great!
Stayed in May 2025
Reviewed: 20 May 2025
Netty
Australiacoffee at breakfast
Really enjoyed my stay, very comfortable and well located. The reception staff were great, especially the lady who organised my trips, she did a marvellous job. Really well located, certainly in the middle of everything. I had a room overlooking the street, but there was secondary double glazing and noise wasnt an issue at all. A very enjoyable stay
Stayed in April 2025
Reviewed: 20 May 2025
Paula
AustraliaNo issues
Location, helpful staff with things to see and do. VERY friendly
Stayed in April 2025
Reviewed: 16 May 2025
Radis
Australiathe pool was cold been in side
staff were amazing great value
Stayed in May 2025
Reviewed: 15 May 2025
Luke
AustraliaThe location is in the thick of the city. It could get very noisy all night and all day.
Mrs Kim was amazing she helped us do everything we wanted while in Hanoi.
Stayed in May 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content