4b Phố Hàng Bút, Hoan Kiem, Hanoi, Vietnam
#703 of 1,018 hotels in Hanoi
Guests' ChoiceBased on 49 hotel reviews
7.5Cleanliness
7.7
Comfort
7.7
Location
9.1
Facilities
7.3
Staff
8.5
Value for money
8.3
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 20 July 2025
Gideon
South AfricaOutside is a bit crowded with scooters parked on the pavements.. and really all over the show.... but, this is Hanoi...
Close to Old Quarter and the popular attractions like Beer Street and Train Street, Hoa Kiem Lake etc. Comfortable bed, aircon, mini- fridge, warm water, very basic, but good value for money.
Stayed in July 2025
Reviewed: 30 June 2025
Peter
VietnamGreat location.
Stayed in June 2025
Reviewed: 28 June 2025
Sarah
AustraliaGreat location and management very kind and helpful.
Stayed in June 2025
Reviewed: 10 June 2025
Nikki
New ZealandThe door to the balcony doesn’t close properly or lock so I didn’t feel very safe at night. The shutters also didn’t open so room is very dark unless the door is open.
Great location. Cute balcony. Clean room.
Stayed in June 2025
Reviewed: 3 June 2025
Graham
United KingdomNo security at all, no lock on entrance door or day night staff
Location
Stayed in June 2025
Reviewed: 31 May 2025
Gioia
AustraliaThere are many stairs to do to get to the rooms , we were on the third floor and the stairs are very narrow just to keep in mind if you have a lot of luggage
Great position, the room was spacious and clean. The balcony gave a great sense of freedom and a lot of light in the room. Toilet clean Staff very nice they were able to organise a taxi to the airport for us and late check out very nice
Stayed in May 2025
Reviewed: 18 May 2025
Richard
United KingdomThe hotel room was good value in my opinion the staff were very helpful
Stayed in May 2025
Reviewed: 22 March 2025
Abi
United KingdomNoisiest room ever, can hear everything in the hotel and outside. Road is very noisy constant horns, shouting, music ect. The door to the balcony didn’t close properly and there was a glass panel missing from one of the vents which lead directly outside. Luckily we had no issues with insects but there was no buffer to the noise.
Central location, staff were helpful with our late check in
Stayed in March 2025
Reviewed: 3 February 2025
Goleco
CanadaLocation is quite good. Close to Hoan Kiem Lake, and to most landmarks, and many shops and stores nearby.
Stayed in January 2025
Reviewed: 19 January 2025
Stephen
IrelandNice staff, Stone is good to deal with
Stayed in January 2025
Reviewed: 15 December 2024
Ufuk
TurkeyThere is no external insulation. There is a lot of noise from outside. The beds are not comfortable.
nice location.
Stayed in December 2024
Reviewed: 13 December 2024
Nathalie
Germanythe place was quite run down and not very clean.
good location, friendly host.
Stayed in December 2024
Reviewed: 3 December 2024
Thomas
United StatesI wish the doors and windows to the balcony had a better seal. The polluted air from the Hanoi air came into to the room too much/
Great location. Excellent owner/manager. Very helpful with any hotel or room questions and any advice needed such as location of pharmacy, ATM. Arranged a lower price car to go to the airport at midnight.
Stayed in December 2024
Reviewed: 23 August 2024
Andrew
KazakhstanNothing all good.
Room was good size with balcony. The neighborhood is nice residential area, with nice coffee shops around. 5-10 min walk to beer street and lake. Good value for size of room.
Stayed in August 2024
Reviewed: 8 August 2024
Brigitte
AustraliaGood location, room was comfortable with nice balcony
Stayed in August 2024
Reviewed: 28 July 2024
Astrid
Germanythe windows were darkened so one had to open to let light in (very warm) or use artificial light. also the windows were not properly closable (the mechanism was half missing), hence on a strong wind blow they would fly open.
the location was great and the staff was very friendly and helpful.
Stayed in July 2024
Reviewed: 26 July 2024
Leisa
AustraliaWe stayed here for one night after leaving Cat Ba island. It was good for a night, bed and a shower. We didn’t have hot water but didn’t matter.
Stayed in July 2024
Reviewed: 24 July 2024
Laura
LithuaniaThe photos did not match what we saw in reality, the room really needs renovation.
Just an apartment in a convenient location, and that it was possible to agree on extra time because our flight was late.
Stayed in July 2024
Reviewed: 5 July 2024
Santana
United KingdomSaid in the description there was gonna be a fridge but wasn't there. When it was raining loads it was dripping down the stairs from the top floor outside our bedroom
Good location, shower was nice, cute little balcony
Stayed in June 2024
Reviewed: 17 June 2024
Christopher
AustraliaNo fridge. Prices for transport seemed high but I'd already booked so I didn't look into it. Not owners fault but construction noise across the road.
Great location near food and minimart and short walk from airport shuttle bus stop. Good balcony. Tours and transport offered immediately on check-in if you want them although I'd already booked them. Spacious bathroom with shampoo, soap and shower gel. Easy check-in with good communication.
Stayed in June 2024
Reviewed: 17 May 2024
Ritzhel
PhilippinesNothing at all
I like the room with balcony the room are clean, Mr Ton is very helpful from the car to pick us up from the airport to the tour trip in Ning Bing and Halong bay, very accommodating, i highly recommend this hotel..
Stayed in May 2024
Reviewed: 3 May 2024
Lisette
NetherlandsNo hot water, but that's not bad in the warm weather. And they said they were gonna get it fixed. Our stay was short so that would be after our stay.
Perfect location, nice and helpful people and a good room!
Stayed in May 2024
Reviewed: 25 April 2024
Louis
United KingdomThe hotel had a television however no streaming sites unfortunately
The room was really nice, clean and well maintained
Stayed in April 2024
Reviewed: 10 August 2025
Aoife
IrelandBathroom was very very small. Very loud noise from the street especially early morning. Work us up every morning.
Staff were very kind. Allowed for late check out and arranged an airport transfer for us
Stayed in July 2025
Showing 1 – 25
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