Reviews of Hanoi Pearl Hotel 4 stars

Loved the location, friendly staff and the rooms

Charging points were weirdly placed

Way beyond expectation and value for money. Staff were great and special thanks to Hoap (who helped sort out an onward booking problem) and Richard in the restaurant. Room accountrements (toothpaste, combs, drinks, food) were complete. Located in the old quarter and handy to everything.

Nothing negative.

The friendly staff, very welcoming and helpful!

A real 4 star hotel, great location, very clean rooms and bathrooms, staff was exceptional, good breakfast

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Great location close to the lake and right in the old quarter

Excellent staff services and they were so friendly and helpful

Hanoi Pearl Hotel was an amazing experience. The staff were exceptionally helpful. They went out of their way to ensure we are accommodated for. Highly recommended!

Wonderfu,l attentive, knowledgeable staff. Great location for easy access to most things in Hà Nội city center. Excellent breakfast choices and very tasty. Will probably stay again on my next adventure.

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Everything, the staffs are exceptional. Very helpful. Hailey, Clark and all off the front desk people are so helpful. We love this place

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Everything I like about hotel

Everything close by easy taxi or Grab The staff's nice 👍 and helpful speak and understand English The good breakfast ( lots of food for select) is good to start day of tour Room clean and good size Thanks to all to help us wonderful stay Will come back

Enter door little bit hard to close 😔 maybe I'm not much muscle 💪 😊

Location was excellent.

Nothing I didn’t like.

Great location. Great staff.

The hotel was centrally located and close to all tourist attractions with many restaurants in walking distance and a great little restaurant just diagonally opposite the restaurant and at the corner, the best Bhan Mi's. The room with balcony was fantastic, and on the top floor is the bar where we could order from and they brought everything to the room. They make the best cocktails ever!! The service from reception is outstanding. From the collection at the airport to booking our transfers to Sa Pa. The team even checked us in at the airport, as they knew we were arriving late from Sa Pa, just before we flew to Da Nang. Definitely highly recommended.

We really enjoyed our stay at Hanoi Pearl Hotel. I usually find things that do not meet the description, but I truly liked this accomodation and wanted to share with everybody. A big plus is the location, right in the center, the Old Quarter, 3 minutes to reach the lake and close to the main attractions. For us, this was perfect, especially since it was our first time in Hanoi. Another plus is the friendly staff and a special mention goes to Dominic, who truly made our stay memorable. He took his time and shared wonderful stories about Vietnam, guided us through our entire stay and gave us great local recommendations. I felt that he really cared about making our trip special. The overall atmosphere was warm and welcoming, making it a nice place to relax after a day of exploring. The room was clean and comfortable. We highly recommend this hotel!

I have stayed at the Pearl three times over the years and have always had a lovely experience. I scented towels are an extremely nice touch.

Location and lovely staff

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Location

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Wonderful staff and Great location! The Hanoi Pearl Hotel is in an excellent location in the old quarter, 02 minutes walking distance to Hoan Kiem Lake. We had a comfortable stay at Hanoi Pearl Hotel. We booked for 06 nights and the room was spacious with a view, clean and provided us with the amenities we needed. The staff were amazing, accommodating and very helpful from the time we checked in. Cyan at the front desk welcomed us and briefed us polices politely. Also, Clark and Harvey always showed their willingness and were helpful. All the staff had a smile and took the time and effort to remember our likes and routines. One day, the room TV had an issue and the MT guys attended promptly to fix. There was a wide variety of food options for the breakfast buffet, which was lovely, and the staff in the restaurant were super attentive. The restaurant manager always ensures that we have food to meet our requirements, including making our coffee during breakfast. We had dinner a couple of nights in the same restaurant to experience Vietnamese cuisine, and all the dishes were excellent. Ms. Tha’s (hope the name is spelt correctly) service was excellent and spot on. She was very attentive and took care of us. The whole experience has made our trip to Vietnam one to remember. I would highly recommend this Hotel. Thank you

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