Reviews of Hanoi Plaza Suite Hotel & Spa 4 stars
13 Đào Duy Từ, Hoan Kiem, Hanoi, Vietnam
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewSuper friendly staff who made us welcome as soon as we stepped in the door. They were all very helpful with any of our questions and provided accurate and honest answers. Breakfast was bountiful and delicious and the spa service was utterly amazing. Definitely recommend this delightful hotel to anyone visiting Hanoi.
Leaving it!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat location Wonderfull staff Very comfortable room
There were some renovations done in the hotel or near our room and made some noise (8:00 am)
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe staff was superbe with us, they take care of us in a warm and very friendly manner!
Nothing to say!
Reviewed: 8 August 2025 · Stayed in May 2025
Verified reviewNice clean spacious comfortable room with window. In a great area of the Old Quarter. Delicious breakfast up on the rooftop.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation is fantastic staff are very friendly
Although I booked a suit the size was too small for 4 adults
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewBest value for money
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewSparkling clean, new hotel, super comfortable, the service was incredible. Everyone helps us. They even got me vegan milk when I asked, got us a taxi from the airport. Breakfast was delicious. We loved everything in this hotel.
Nothing at all, fantastic
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect, from the location, to the staff, to the breakfast. I couldn’t be happier with i got from this Hotel. Perfect.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewWe received a very warm welcome everytime we returned to the hotel. Staff were fantastic. We received an upgrade, and as a family, that was really helpful. We also had to book extra nights due to storm Wipha. Nothing was a problem. Location was excellent for the night market and walking to all the great coffee and meal spots.
Nothing
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewWe had a lovely stay at Hanoi Plaza Suite Hotel. The room was very clean and the staff couldn’t have been more helpful, they were so kind and welcoming. I would highly recommend.
Reviewed: 20 July 2025 · Stayed in May 2025
Verified reviewGreat location, clean rooms, friendly staff and very good breakfast (very local which I prefer traveling in other countries)
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe staff was absolutely incredible and made sure we had a great time there
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewNice local food, very friendly service
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewGreat location
Some noise from nearby F&B joints but it stopped by 12 midnight
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewVery good staff and good location
Nil
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewCulture and food
The smell
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGood location, good food & nice staff
Reviewed: 10 July 2025 · Stayed in July 2025
Verified review