Little noise for air conditioner but it's okay

The room was spacious and clean, location is very strategic for reach tourist attraction.

Stayed in September 2025

The furniture was a bit old

The location was superb

Stayed in August 2025

Nothing to say.

I booked this hotel for my mom and her friends to visit Hanoi before National Day, and it truly exceeded my expectations. The price was very good, even during the peak holiday season when the city gets especially busy. The family room was clean, spacious, and comfortable for four people. The location is excellent, just a few minutes walking from Hoan Kiem Lake. The staff were extremely friendly and helpful. Since my mom and her friends are elderly, I was a little worried, but the team took wonderful care of them, and they had nothing but compliments. Ms. Mai even reached out in advance to check if we needed any assistance, which made the whole experience even more thoughtful and reassuring. A big thank you again for making their trip truly unforgettable.

Stayed in August 2025

All good

In old town. Staff helpful. Stored luggage and arranged taxi for us.

Stayed in August 2025

Clean rooms and decent breakfast good location close to center and good walking distance, staff are very friendly and helpful!!

Stayed in September 2025

Could have more choices for the breakfast.

Good location, room and bathroom are clean and comfortable.

Stayed in August 2025

I strongly suggest this hotel which is well located. They have very nice people working there, always smiling and make you comfortable like home. Ms May booked a couple of wonderful trip to halong bay and ninh binh, both perfect. Great accomodation.

Stayed in August 2025

The property is in the old quarter is is walking distance to restaurants and shops.

Stayed in July 2025

Could do with a little more storage options like hooks to hang clothes in bathroom. A little rough around the edges but super clean and tidy.

Location was great for me, right by the lake and in an area with good market shops, food and drink. The room was as described in the photos. It’s cosy and has clean bathroom facilities. The staff are definitely the best part of the stay! Super friendly and helpful. Very knowledgeable about the area. Patchy wifi due to the typhoon was resolved quickly by the team

Stayed in August 2025

Internet a bit low

Nice staff, very friendly

Stayed in August 2025

Internet a bit low, some time disconnected.

Friendly Staffs, Nice location, Great service as stay at home.

Stayed in August 2025

Mattress didn’t suit our back and require replacement in this room. Other than that it was good value for money

Mr. Peter was very welcoming and helpful upon our arrival. Check in was very smooth. Room was big enough for a family of 4 - one night- with all necessary amenities available. Conveniently located in the Old quarter. Breakfast was great with good range of choice and options upon request. Staff was helpful and very friendly.

Stayed in August 2025

Booked here the second time. Ms. Mai and Fiona were absolutely delightful. Highly recommend this place for their services. Felt right at home. Once again, I'll have to mention that Ms. Mai helped us book the Ha long bay cruise and it was one of the best arrangements! The pickup and drop was seamless ! She even arranged a small surprise for us at the cruise which made us really really happy ! Such sweet people at this hotel !

Stayed in August 2025

Mai at reception is delightful and the property is brilliant location, huge rooms and so clean

Stayed in August 2025

The staff is always very helpful and polite!

Stayed in August 2025

Our room didn’t have natural light so maybe ask for one with natural light.

The hotel location is fantastic and we could check in late. The hotel is really accommodation, clean and comfortable.

Stayed in August 2025

Perfect location and wonderful staff!

Stayed in August 2025

Nothing

The rooms are really big and clean. Perfect location

Stayed in August 2025

I had a very pleasant stay at this hotel. From the beginning, the staff were welcoming and ready to help with anything I needed. What stood out most to me was how supportive they were – not only with matters related to my stay, but also in assisting with other bookings and providing helpful advice whenever needed. A special thank you to Mai and Fiona – your friendliness, professionalism, and willingness to go the extra mile made a real difference to my trip. The hotel has a warm and inviting atmosphere, and I truly appreciated the personal attention I received. I left feeling well taken care of and can confidently recommend this place to anyone looking for great service and genuine hospitality.

Stayed in August 2025

All good

Stayed in August 2025

Nothing

Very accommodating and in the center of the city

Stayed in August 2025

The booking was seamless and Ms. Mai was amazing right from the start. She also helped us with the Halong bay cruise. She made special arrangements for us on the cruise for our celebration. She's super sweet and such an amazing place to stay

Stayed in August 2025

Location is perfect. If you want a room with window then ask for it. Not all rooms have Windows.Personel is very helpful and kind. Bed could be softer but that is different for everyone. We enjoyed it here a lot.

Stayed in August 2025

Nil

Very convenient and very helpful staff

Stayed in August 2025