977-979 Đ. Hồng Hà, Hoan Kiem, Hanoi, Vietnam
#650 of 1,018 hotels in Hanoi
Guests' ChoiceBased on 23 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
8.5
Facilities
9.3
Staff
9.6
Value for money
9.5
Free Wifi
10.0
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Showing 1 - 23
Reviewed: August 17, 2025
Satoshi
Japani liked everything ❤️❤️❤️
the staff of the hotel Min, Jack, and Quen times of trouble our suite case broke they helped us a lot …. they can speak English too .the room was so clean and they change the pillow case bed cover everything and also the Hotel is new
Stayed in August 2025
Reviewed: August 12, 2025
Ralph
Philippines• Exceptional cleanliness & service Guests frequently commend the hotel’s immaculate rooms and friendly, helpful staff. For instance, one guest wrote: “The rooms are very clean and spacious. The staff are very lovely … The breakfast is delicious.”  Another praised the “facilities and hygiene” and rated their stay a perfect 10/10  . • Delightful breakfast variety Many reviews highlight a satisfying and diverse breakfast, offering both international dishes and authentic Vietnamese cuisine. As one reviewer put it: “Great breakfast, big choice between international and typical Vietnam dishes.”   • Value for money Several return guests mentioned that the quality of service and accommodations made their stay feel like a very good deal. One guest noted it was “cost-effective,” and another simply remarked: “Second time back. Still good, everything is ok for the price.”   • Helpful staff and services Staff assistance—such as helping with luggage storage, arranging airport transfers, and even accommodating early arrivals or late departures—enhanced many travelers’ stays
Stayed in August 2025
Reviewed: August 9, 2025
Thinh
United Statesi think it's a new hotel, my room was basic yet really clean, the price is reasonable, and the staff was very friendly and accomodating. overall it offers really good value.
Stayed in August 2025
Reviewed: August 7, 2025
Anh
AustraliaLocation it’s a bit hard to walked to place just because it’s a cross the high way from the main area. But very easy by grab.
The facility was clean and comfortable to stay at. The hotel was quite even when construction was going on near it.
Stayed in August 2025
Reviewed: August 1, 2025
Burnwood
United KingdomVery clean.helpful staff
Stayed in July 2025
Reviewed: July 28, 2025
Jeremi
United KingdomN/a
The rooms are very clean and spacious. The staff are very lovely especially jack whom was extremely attentive throughout our stay, ensuring that all questions and needs were met. The breakfast is delicious a large amount of options. The hotel is in a great location most main sights are 20-30 minute walk and is located in old town. Great selection of food and cafes nearby.
Stayed in July 2025
Reviewed: July 28, 2025
Marius
NorwayVery comfortable room and bathroom, friendly and helpful staff (especially Min and Quynh who helped me a lot). The location is central and its easy to get to anywhere in Hanoi from here.
Stayed in July 2025
Reviewed: May 15, 2025
Dirk
GermanyAlex is the best ! He helps me soooo much 🙏🏼
Stayed in May 2025
Reviewed: May 11, 2025
James
United KingdomNothing
Very clean and facilities were really nice good break from hostels
Stayed in May 2025
Reviewed: May 8, 2025
James
New ZealandBreakfast food was a bit bland basic
Nice clean hotel
Stayed in May 2025
Reviewed: April 28, 2025
Elena
ItalyRoom could be better with a window and a little bit more attention to cleaning, but was not dirty at all. Position is 10-20 minute walk to Hanoi old quarter and area narrow the hotel doesn't have much to offer so you have to walk or take a taxi.
Great breakfast, big choice between international and typical Vietnam dishes. The staff is great and very helpful. They assist us with storage luggage to let us travel around Vietnam with just our backpack which was really appreciate. They also provide a taxi for the airport: we have taken it both when we arrived and then when we left. The car is really spacious, clean and in perfect timing.
Stayed in April 2025
Reviewed: April 18, 2025
Julee
Vietnam10 out of 10 for the room as well as service 👍 Extended my stay 1 more day in Hanoi and found this place at the last minute. The room is new and in great condition. Staff are friendly and helpful. Definitely will come back for my summer holiday in the next few months 👍👍
Stayed in April 2025
Reviewed: April 13, 2025
Diu
VietnamGood staffs
Stayed in April 2025
Reviewed: July 6, 2025
Qistina
SingaporeThere was a cockroach in the bathroom but the staff were really helpful in getting rid of it and offered new room
Stayed in June 2025
Reviewed: May 17, 2025
Shabbir
United StatesApproach was bad , tour bus cant come there we had to walk till road .
Clean,
Stayed in May 2025
Reviewed: May 15, 2025
Chamika
Sri LankaBreakfast Menu
Staff service
Stayed in May 2025
Reviewed: April 26, 2025
Jack
United KingdomThe location was quite difficult. It’s about a mile walk to get to a pedestrian bridge to cross the motorway and get into Hanoi. Toilets smelled like drains.
Breakfast was fantastic, TV in the room had Netflix and the hotel was very clean and tidy.
Stayed in April 2025
Reviewed: April 20, 2025
Jessica
AustraliaBad location, room was dirty, there was a bandaid in the shower and hair everywhere. Rooms nothing special and bed was really uncomfortable unless you like hard beds.
Stayed in April 2025
Reviewed: June 14, 2025
Anonymous
United StatesNothing
Good staff
Stayed in June 2025
Reviewed: May 26, 2025
Katie
United KingdomThere are no comments available for this review
Stayed in May 2025
Reviewed: May 13, 2025
Mariana
AustraliaThere are no comments available for this review
Stayed in May 2025
Reviewed: April 20, 2025
Gani
AlbaniaThere are no comments available for this review
Stayed in April 2025
Showing 1 - 23
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