Reviews of Serenity Diamond Hotel 3 stars
1 Cua Dong Street, Hoan Kiem, Hanoi, Vietnam
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewhotel is conveniently located near attractions, restaurants, or public transportation
No elevator and not sure if it has restaurant
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaffs were accommodating. Location is perfect for traveller like me. Very close to tourist attractions like Night market and restaurants.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe lady at the desk when we arrived was lovely and very helpful . The hôtel is well located near the lake
The hôtel is not well maintained and is getting old . No possibility to have breakfast
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewWe love how friendly the staff are, and catering all our needs. Thank you so much!
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewGood location
Bathroom very small, shower leaked every time it was used. Was not told there would be construction going on. Was woken up at 7am but banging then extremely loud drilling happened 9am onwards
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewLocation is perfect. Right at the center of the Old Quarter and the staff is very friendly and helpful.
Reviewed: 10 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewIt’s close to everything, the room good for its price and the all the staff is nice!
It’s a little bit small
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewLocation
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 4 February 2025 · Stayed in January 2025
Verified reviewGreat location. This was a functional place to stay for two nights at the end of our time in Vietnam. Staff are super friendly too.
The stairs up to the room was a little cramped, although I get the feeling most places in Hanoi have some level of 'squeeezed in' feel.
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
Verified reviewLocation! I like that during our stay, we mainly walked to our destinations because it’s near!
Nothing! Everything was great! 🙂
Reviewed: 2 January 2025 · Stayed in November 2024
Verified reviewThe staff was friendly and really helpfull. Hotel location is great.
Got room with leaking air conditioner. Need to put towel under the air conditioner. We just proceed our stay in that room because we arrive already late at midnight and need to go to the airport early in the morning. Other than that, everything was okay.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 7 December 2024 · Stayed in December 2024
Verified reviewClose to everything
A bit old
Reviewed: 4 December 2024 · Stayed in December 2024
Verified reviewThe location
Nothing
Reviewed: 28 November 2024 · Stayed in October 2024
Verified reviewconvenient