Reviews of Hanoi Kingly Hotel 3 stars
8A Ly Thai To, Hoan Kiem, Hoan Kiem, 10000 Hanoi, Vietnam

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewSpacious Rooms and it is in the middle of Old Qtr area. 7/11 30seconds from hotel. Lake 1 minute away. Currency exchange and other major attractions are on walkable distance. Staff let me check in at 3.30 AM. And every staff member was no nice and ready to help. They also provide Tour plans for Sapa Halong and Ninh Bin.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGood air-conditioning, bathroom and bedroom were OK. Quiet and noiseless.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewWe booked a basic twin room, had no window but very spacious with clean almost new bathroom. Fantastic value for money and friendly staff. Central location close to everything.
Nothing really, small breakfast room but wasn’t a real issue.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewIt was very central to everything in Hanoi and the staff were incredibly helpful and friendly!
Nothing!
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewFriendly staff!
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewKind staff
Not a good smell in the toilet
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in May 2025
Verified reviewRoom size. Location. Balcony is amazing. Staff is really helpful and hospitable.
The furniture abit outdated but it has its charm at the end of the day
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewExcellent location Good Breakfast is included in price of the room Staff are super helpful The mangerhelps with money exchange and transportation A great hotel for those on a budget 👌 I Totally enjoyed, every moment of my stay
Nothing I found I didn't like
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation was good and staff were nice
Room wasn’t cleaned properly items under the tables and hair in the bathroom
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewLocatie and super friendly staff
All good
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewClean, good location, great breakfast, extremely nice and polite staff
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewPerfect location, great lady on reception. Clean
Breakfast wasn’t the best
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewthe staff. my mom and my cousin loved a particular lady in the reception and the kitchen staff. their breakfast was good.
the lift being not in the same level as the floor as i was with my mom. I don't mind but it is not recommended for older people with luggages.
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewGreat facilities, good location and great hosts, we extended our stay
Nothing