The buffet breakfast was very poor not enough variety nor pancakes, waffles, no western style Choices

The balcony and seeing the city views

Stayed in August 2025

The room was comfortable. The staff were so friendly. They really did everything they could to accommodate for us

Stayed in April 2025

I booked for a double room which should have had two double beds. However we were only given a room with one double bed plus one roller bed as can be seen in the photos. They didn't even tell me upfront and it was only after checking in that I realised we had been short changed. Hence I have marked down my rating of the hotel.

The hotel is very well located within the Old Quarter with a number of restaurants and cafes on your doorstep. Pleasingly there was very little noise that could be heard from our room on the fourth floor. The breakfast was solid and they provided packed breakfast boxes for anyone needing to leave early in the morning. We were also allowed a late checkout of 3:45pm instead of the standard 12:00pm because my mother was not well and needed to rest as much as possible before making our way to the airport - this was much appreciated.

Stayed in March 2025

The staff were lovely and accommodating. Loved the room with the balcony where we could watch the world go by, the room was also a good size with a comfortable bed.

Stayed in March 2025

We requested the interconnected room with balcony and window. One room had balcony and the other that was interconnected had to have not much window since it was right behind it. I just felt bad for my travel mates that had to stay there. That was the sacrifice we had to make.

Everything was good including breakfast, cleanliness, staffs, location and price. I really liked my balcony room. It was clean compared to other hotels in Hanoi old quarter. Overall, I have no compliants about the hotels at all. All the staffs were nice.

Stayed in March 2025

Comfortable.

Stayed in February 2025

Nothing, really. Met my expectations for a property of this type (2-3 stars level).

Great location—can’t be beat! Clean rooms and bathrooms, great breakfast! The rooms were quiet and soundproof enough for being in the middle of a city. The staff was very helpful, they assisted us with our airport transfers and a few other questions. They even packed us a takeout bag for breakfast for our early flight.

Stayed in December 2024

The room felt a tad claustrophobic, only a small window that went out into some kind of inner alley.

Friendly staff, nice location, okay breakfast.

Stayed in January 2025

None

The hotel is very well located, next to shops. The rooms are very cozy, we feel comfortable. The staff is friendly and attentive. Breakfast is very good, ! A special mention to Lucy who is kind and who gave us good advice for our stay in Hanoi.

Stayed in November 2024

The hotel is wonderful. The rooms are comfortable and very nice. The breakfast is amazing. We had booked only one night originally, but we wanted to stay two more nights so we liked the hotel. I would especially like to thank Lucy for her kindness and tourist advice. I would also like to thank Daniel for the beautiful photos he took at breakfast and for his quality service.

Stayed in November 2024

The atmosphere is great and the room is clean.

Stayed in November 2024

Hospitality and great mattress

Stayed in October 2024

Location, staff and breakfast

Stayed in October 2024

The staff

Stayed in April 2024

Hot water is only available for a quick shower before it turns cold and you got to wait for a while before it comes back.

Room is clean. Hotel staff is friendly and thoughtful. My booking does not include breakfast but the staff had kindly prepared some breakfast (bread, yoghurt, mineral water, banana and hot egg etc) for me to takeaway for my early morning checkout for my bus journey to Sapa.

Stayed in January 2024

It was a bit noisy at times and the rooms are smaller than they appear on the photos. But it's still great value for money.

It's a great location in the middle of the old quarter and close to everything. Walking distance to most attractions, including the night market. The staff were very helpful organising tours for us.

Stayed in December 2023

Rooms could use a bit of a refresh but overall good.

Some of the most amazing staff I’ve seen in a hotel!

Stayed in December 2023

It's good everything.

Stayed in November 2023

If booking.com price will be 10-20% lower it will be great value, however still great for busy Hanoi - never know which will be good hotel. Seems all Hanoi hotels has lack of hooks for towels... and shelves for yor things;) Not an issue - just for information.

Good sleep - one of the best in Hanoi ;) comfy bed - at least in room with terrace/balcony? - we bought offered reasonable price upgrade (so no idea about basic room - upgrade was worth the price!). If in mood - hotel is small so when greeting with staff you can feel as in significantly upgraded home stay (in good meaning;) In our room was great new air conditioner - enough powerfull and quiet - not disturbing over-strong blow to the bed - rare thing in hotels. Breakfast good for the Hanoi if not expect luxury.

Stayed in October 2023

The room was very clean and comfortable. The people working there were kind and helpful.

Stayed in October 2023

Location was good, staff were friendly and helpful.

Stayed in September 2023

Location was perfectly placed in the Old Quarter. Room with terrace had a great view. All the staff very friendly and helpful. Special mention to Tony and Lucy. Breakfast was delicious. Highly recommend.

Stayed in September 2023

This hotel is amazing! The staff is absolutely wonderful and goes out of their way to ensure you have what you need to enjoy Hanoi. The rooms are spacious and comfortable, with great a/c. Breakfast is delicious also! I looked forward to it every morning.

Stayed in July 2023

Breakfast Balcony Air conditioning Beds Location Room Staff

Stayed in August 2023