Everything was perfect :)

Great hotel, perfectly located in the city center, walking distance to everywhere. Rooms are really nice and clean. The biggest highlights: super friendly and helpful staff (Eden) and really good breakfast. I will definitely come back if I am in Hanoi again.

Stayed in August 2025

We had a wonderful stay here! The hotel is perfectly located in Ha Noi - most places are on a walking distance. The hotel is very clean, the beds are amazing, and the staff was exceptionally friendly. We could even stay a bit longer in the room when my boyfriend felt sick.

Stayed in August 2025

We loved interacting with the staff and especially appreciated Annie and Eden, who were both absolutely wonderful. They also assisted us with airport transport, which was critical given the road closures while we were there. Location, rooms, and breakfast were all perfect - no complaints whatsoever.

Stayed in August 2025

It was a fantastic stay. Everyone was so helpful and so full of life. It was nice.

Stayed in August 2025

The location is perfect.

Stayed in August 2025

The facilities, the breakfast, and the location. The entire staff was wonderful, with a special mention to Annie, who was an excellent host and helped us a lot.

Stayed in August 2025

Since it was raining during our stay, the ceiling and walls of our room on the 6th floor got wet (but didn’t affect our stay. It just probably needs some proper maintenance)

Room was very clean, very friendly and helpful staff (especially Ms. Annie and the night shift staff), good breakfast, location is relatively walking distance (around 5 mins away) to train street, St. Joseph’s cathedral and the popular restaurants in Old Quarter. Ms. Annie also had some breakfast take away prepared for us since we had to check out around 4am which we really appreciated.

Stayed in August 2025

Nothing

very good miss Luna is very kindly

Stayed in August 2025

NA - I was coming off a previous hotel in Hanoi which wasn’t a nice experience, so I’m glad this was the opposite.

Lovely hotel. The staff, especially Annie, were attentive and ensured I was taken care of. The location is central. Room was quiet and a good size.

Stayed in August 2025

The staff was great and very helpful, definitely extra points to Annie and Eden at the front desk. They helped us with all sorts of requests. The facility is very clean, the bed is comfortable and there is a good breakfast variety in the morning. The hotel position was very good.

Stayed in August 2025

very friendly staff, right in the center of the old town. Especially the bed was very comfortable. everything was clean and tidy.

Stayed in August 2025

N/A

We had a wonderful stay at this hotel. The staff were very accommodating and always ready to assist with a smile. A special mention goes to Emily, who made our experience extra memorable with her warm and attentive service. Everyone went above and beyond to ensure our comfort throughout the stay. Truly excellent hospitality—we’ll definitely be back!

Stayed in July 2025

Great location, very friendly staff, amazing breakfast! Eden and Annie were super helpful, polite and accommodating. I would 100% return to this hotel!

Stayed in August 2025

Breakfast options were good, if the stay was just for a couple of nights. But as we stayed longer, it would have been better if the breakfast offered changes every other day. Otherwise, all were ok.

The hotel staff, especially Eden, were super helpful and quite thoughtful. Even though we did not have a ready itinerary, Eden shared his insights on the best places to go and the best timing/day to go there. He even booked it for us so it was one less thing to worry about. That made everything go smoothly. Our trip was memorable and fun. There were a couple of hiccups in the room we stayed in but their prompt action made everything well and good.

Stayed in June 2025

Eden, suzy and luna looked after me very well. They went out of there way to make sure i was happy with everything. They also gave me very good tips about hanoi. I would highly recommend.

Stayed in August 2025

Annie and Eden were super friendly and informative while checking in and throughout the stay! The hotel was clean and I’m a great location

Stayed in August 2025

Great hotel, nice location, and the staff Annie and Eden were very nice.

Stayed in August 2025

Annie and Suzy were very helpful and kind

Stayed in August 2025

Everything was perfect. Stuff super friendly,, especially Eden

Stayed in August 2025

Hotel staff are very friendly and helpful. Location is super nice. Everything is nearby from here.

Stayed in August 2025

My family stayed here for 5 days and had a very nice experience. The location is great, the breakfast spread was good, and the rooms were clean with no issues. The front desk staff were very understanding and helpful. Special thanks to Eden, Luna, Suzy, and the entire team for making our stay comfortable. They also helped us organize tours and arranged airport pick-up and drop. Overall, a wonderful stay and highly recommended

Stayed in August 2025

the shower head was broken

everything is great especially the warm service from the staffs

Stayed in August 2025

The localisation is perfect and all of the staff are really nice.

Stayed in August 2025

It’s a minor thing but it would be nice if the hotel offered a lunch or dinner offering.

The property is very well located with many amenities close by. The staff are what hospitality really is about. I want to give a special thanks to Annie and Eden they were superb and always around if anyone not just me needed something!

Stayed in August 2025