Reviews of Hoa De Nhat Hotel- Sân Bay Tân Sơn Nhất 3 stars

room without window, but much better than in shanghai where was smell of chicken 😀

The lady receptionist is amazing she has great customer and kind to customers. They have tooth paste and tooth brush provided. Food is amazing. The receptionist made our stay incredible, very helpful she deserves an award. Quiet and peaceful, helpful staff and friendly 10 mins to airport. Convenient location.

Other staff language barrier

Very Average property

Property was very congested, had bugs in the bathroom. Location is little away from all the amenities. Staff is mostly non responsive and know little or no English. Breakfast has no vegetarian options, breakfast staff speaks no English at all so couldn’t communicate.

The room was spacious and they gave at least 2 pillows per person. Aircon was working well. The receptionist was responsive. Breakfast was simple no fuss.

The sheets seemed stained with something black and the walls were pretty thin. you could hear when the next door showering and when they shut their door. Had to step down one step going out of the lift on the 2nd floor and we needed to take a step up again when going to the room so it was a bit troublesome with our luggage.

Nothing at all

1. Be careful with pricing, you could be charged more than what has been advertised. 2. Breakfast is included in the stay, however, despite there is a golden plaque mounted on the wall "Breakfast Buffet", there's no such of that existing at Hoa De Nhat Hotel. Instead, you will be served either a bowl of rice noodle soup or a baguette with 2 fried eggs. If you want more, you have to pay extra on spot, even coffee has to be paid for. 3. Regardless how long you stay, the room won't be cleaned & towel won't be changed if you don't ask for those to be done (each time). 4. For your own safety, always watch your steps when moving around the corridor, you could fall over anytime.

The rooms were clean and well maintained. The staff was polite and the services were good. They even provided early checkin option also. The services exceeded the expectation and the value is good. U would recommend others to stay at this property.

Nothing. Everything was exceptional.

Nothing

Rude staff. Shower blocked and overflowed flooding the bathroom. We did not receive the room we booked. We went for breakfast but did not eat as it was not inviting at all. Once again rude staff who did not want to to be there.

The lady at front office on 27th morning was really very helpfull and she arranged a taxi for us and even ensured we reach safely and timely. We very much appreciate her attitude.

Breakfast no vegetarian option. AC in room we were staying was making humming mechanical noise the whole night. Cigarette buds were not timely cleaned in the corridor.

The hotel was close to the airport and employees at the reception kindly waited for us until past 1 am due to our really delayed flight. The beds were comfortable, the elevator was working.

The neighbourhood is quite sketchy, I wasn't sure we'd be able to find the hotel (the hotel is not on the central street, rather you need to go from the back alley which was quite dirty and unkept). The hotel is small and has weird steps all over the place. We were on the 5th floor and even though we took the elevator, we had to take 5-6 steps down to our room. I had torn ligaments in my knee and taking stairs was a pain. The room was big with 2 double beds and a sofa but it smelled like second hand smoke, the furniture was a bit rickety, the hose in the bathroom was spraying water all over (even when it was shut off) and the toilet was constantly wet. Oh, and our room also had a step on the way to the bathroom. By knee and our 2 sleepy children did not appreciate it. The breakfast was less than impressive. We thought it would be buffet, but we could order from a menu of 6 traditional vietnamese dishes and only 2 were actually served that day - a choice of beef pho and omelette. Drinks were extra pay. The hotel was OK for a 1 night stay after a long flight but I wouldn't recommend it as a choice for a touristy trip.

I loved the location and the bed was comfortable. Staff were very helpful. Price said breakfast was included but I didn’t know what would be available and no one at the breakfast could tell me anything. So after one day I didn’t eat breakfast there.

At first, when I walked in, it was extremely HOT!! The room was hot, the AC can’t even work even they already have 2 extra fans in the room. The bathroom, everything is so old and leak. And the important things is the SMELL of the bathroom ☹️..

Location was very close to the airport, conveniently located.

No tea or coffee provided in the room, no toilet paper, one of the pillows was wet when we got there.

Nothing

Nothing