Reviews of Hoai Pho Hotel 1 stars
28/9 Bui Vien, District 1, Ho Chi Minh City, Vietnam

Loading
Guests also reviewed these properties:
A Coruña, Spain
Cary, United States
Saldus, Latvia
Barcelona, Spain
Sannicola, Italy
Salta, Argentina
Rende, Italy
Porto, Portugal
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewComfortable rooms in a great location. The best thing is the staff, so friendly and helpful! Would definitely book again on my next visit to HCM!
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewWe really enjoyed staying at Hoài Phô Hotel. The hosts treated us like family, and we felt very at home! We had an issue with our air-conditioning not working the first day we arrived, and they called someone out to fix it the same day, which was great! The area is in the heart of the nightlife but when you are in your room it is very quiet! We really enjoyed staying here and would definitely come back!
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewEverything was marvellous. They are like family. I loved them very much. They are helpful thoughtful friendly kind. Location was good too. Thanks for everything 🥰🥰
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewVery good place in the center of Saygon. Very helpfull owners. All was exellent.
-
Reviewed: 25 June 2025 · Stayed in March 2025
Verified reviewThe location was good and the girls were so nice, as a solo woman traveller, I felt very safe and they gave me fruit and water everyday and always looking out for me
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe staff very welcome and friendly. We were serve with welcome fruits and water upon check in. Even the luggage she help us bring upstairs (highers floor) 🥰
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewThe management is nice & cooperative.Location is excellent.Only problem for the aged person is that there is no lift service.so if the room alloted in upper floor, it is very difficult to get in the room. But that problem becomes nutral by the amazing behaviour and hospitality of the host.
Only our room was in top floor without lift.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewDidn't expect to be served with excellent fruits and juices while waiting for check in.....Thanks a lot.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewGood location, close to the centre but not too close so you can still have a good night sleep, the owner and staff are very kind and make you feel at home. Great value for money, everything you need here.
All is ok
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewNice room, good spot, everything near. Very friendly reception woman she cook for me and also fix my clothes.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewClean, comfortable, and exceptional value for money in a fantastic location in central district 1. And the staff are the friendliest, sweetest people you will meet. We are already looking forward to when we can visit again.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewAbsolute joy to stay at Hoii Pho Hotel. What a wonderful family who run this hotel, from first thing in the morning too last thing in the evening they can't do enough for you. It was a real pleasure to be in their company. Thanks
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewCentrally located near bars, entertainment, and restaurants. Friendly, English-speaking staff. Rooms are adequate for the price; not luxurious. Conveniently accessible by bus 152 from the airport, with the bus station located directly behind the hotel.
Nothing.
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewThe staff here are amazing. I see why people like to stay here. They always great you with a smile and offer something like bottled water, fruit, coffee. They can arrange tours, have onsite laundry service that I witnessed lots of people come to use as well as currency exchange that many come to use as well. The rooms are old and smell of sweat though but if you can get past that it's a great stay. I had an issue with my room and they were quick to sort it out and make me feel comfortable. Also they are always offering food. I had a great breakfast there which was unexpected.
Reviewed: 8 April 2025 · Stayed in March 2025
Verified reviewno breakfast
Roadworks outside front door
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThe host is the most wonderful lady and all the ladies there are absolutely lovely. Nothing is too much trouble for them, they even did some washing for us. We were offered fruit, water and beer everyday and offered breakfast too. We will definitely stay here again, I love this place so much. It was home from home.
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThe hosts were some of the kindest people I had the pleasure of meeting in my 3 month trip in South East Asia. They often offered us cold water and a snack as we walked in and made sure to look after us. They even walked me to my taxi to the airport to make sure I was safely in it as my mobile data cut out. The bed was comfortable and the shower nice and hot. Couldn’t recommend this place more!
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewExcellent service! couldn't be more happy with the staff, so very friendly and nice