5.7

Reviews of Hoàn Kiếm Lake View

11a Ngõ Hàng Hành, Hoan Kiem, Hanoi, Vietnam

  • 3.0 Poor
    Ashraf

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    There is night 1-Click gate is closed I’m fast time see same like this one

  • Aung

    Reviewed: 28 January 2025 · Stayed in January 2025

    Verified review
  • Shirley

    Reviewed: 16 January 2025 · Stayed in January 2025

    Verified review

    Best bathroom in 6 weeks in Vietnam. Location is awesome.

    Didn't have enough time there.

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  • Tyrone

    Reviewed: 9 December 2024 · Stayed in November 2024

    Verified review
  • Shaun

    Reviewed: 25 November 2024 · Stayed in November 2024

    Verified review

    Host treated us like family

    Breakfast is not included

  • Tyrone

    Reviewed: 10 November 2024 · Stayed in November 2024

    Verified review
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  • Keiran

    Reviewed: 4 November 2024 · Stayed in November 2024

    Verified review
  • Sharma

    Reviewed: 22 October 2024 · Stayed in October 2024

    Verified review

    No breakfast

    No elevator only upper rooms are good as can see lake side

  • Ludevico

    Reviewed: 27 September 2024 · Stayed in August 2024

    Verified review

    As per booking.com when I booked it's FREE BREAKFAST but in actual NO FREE BREAKFAST very disappointing.

    Actual when I booked it has a FREE BREAKFAST but when we checked they told us NO FREE BREAKFAST it's so disappointing.

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  • Ludevico

    Reviewed: 27 September 2024 · Stayed in August 2024

    Verified review

    I booked this hotel because it is showing free breakfast but unfortunately it's not happened. As per the owner NO FREE BREAKFAST included and very disappointing. Booking.com should be responsible on this. I need and explanation as to why they mentioned FREE BREAKFAST but in actual NO FREE BREAKFAST at all.

    Booking.com information is not accurate when I booked it's with FREE BREAKFAST but in actual NO FREE BREAKFAST so be aware to those who would like to book this hotel.

  • Yiu

    Reviewed: 20 September 2024 · Stayed in September 2024

    Verified review

    1. The location is closed to Hồ Hoàn Kiếm, it is very convenient for the traffic, doing massage, eating and having fun. 2. The alleyway into the hotel was relatively narrow, and I thought it was an uncomfortable hotel at first, but I was pleasantly surprised by how clean and comfortable the room was.

    There is nothing poor here.

  • Tuallawt

    Reviewed: 15 August 2024 · Stayed in August 2024

    Verified review

    Take care, friendly, fresh, they help me in everything if we need

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  • 7.0 Good
    Marie

    Reviewed: 19 July 2024 · Stayed in July 2024

    Verified review
  • 7.0 Good
    Eisap

    Reviewed: 17 July 2024 · Stayed in July 2024

    Verified review
  • Martin

    Reviewed: 20 April 2024 · Stayed in April 2024

    Verified review

    Nothing

    Was down dark dingy alley to get to. Got there no rooms left they were booked. The staff were drunk and offered us somewhere dodgy to stay near by so we left.

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  • Thomson

    Reviewed: 20 April 2024 · Stayed in April 2024

    Verified review

    Great location

    The rooms are very dirty and dated. Walls are dirty, toilet paper jammed in aircon to get it to work. Taps rusty. Beds were dirty but surprisingly comfortable.

  • Milan

    Reviewed: 28 November 2023 · Stayed in October 2023

    Verified review

    View from 6th floor

    there were no breakfast

  • Duy

    Reviewed: 24 October 2023 · Stayed in October 2023

    Verified review

    The location is convenient.

    Be aware!!! They don't offer breakfast as advertising. I booked the room with breakfast included but when I checked in, they just said no breakfast. AND don't be surprised if they sent you personal messages and ask for a deposit in advance which is super sketchy. The room is so tiny and there's no "Lake View" at all. AC is old and extremely noisy. I was so embarrassed and disappointed.

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  • Devang

    Reviewed: 7 October 2023 · Stayed in October 2023

    Verified review

    Location

    Property response:

    Sorry you’re ok ! Your father him ok but your mum I think she is some problems big problem . Indian people the most of them staying very dirty and take some thing go drinking water not pay money. Booking lie don’t come don’t pay don’t cancel. My hotel never collect money in advance

    Sorry you’re ok ! Your father him ok but your mum I think she is some problems big problem . Indian people the most of them staying very dirty and take some thing go drinking water not pay money. Booking lie don’t come don’t pay don’t cance… Show more

    Hoàn Kiếm Lake View
    7 October 2023
  • Ajoy

    Reviewed: 14 September 2023 · Stayed in September 2023

    Verified review
  • Charann

    Reviewed: 30 August 2023 · Stayed in August 2023

    Verified review
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  • Sanketh

    Reviewed: 13 July 2023 · Stayed in July 2023

    Verified review
  • Kieu

    Reviewed: 2 July 2023 · Stayed in June 2023

    Verified review

    It is Amazing home with Hanoi lake view, nice and friendly host, Tommny. He is so kind and helpful to me supporting in my short staying, I highly recommended to everyone.

  • Jks

    Reviewed: 28 June 2023 · Stayed in June 2023

    Verified review
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  • Sarah

    Reviewed: 8 June 2023 · Stayed in June 2023

    Verified review

    Friendly and welcoming host. Lovely place to stay

  • Showing 1 - 25

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