Reviews of A25 Hotel - 193 Trung Kinh
187 Trung Kính Số nhà 16, Cau Giay, Hanoi, Vietnam

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 7 May 2025 · Stayed in May 2025
Verified review- very clean - all amenities needed are provided - fast internet - friendly staff
- same breakfast menu everyday - furniture is a bit old and not well maintained
Thank you for taking the time to share your review. We’re very pleased to hear that you were satisfied with the cleanliness, amenities, internet speed, and the friendliness of our staff. We sincerely apologize for the repetitive breakfast menu and the condition of some furniture that has not been well maintained. We are currently working on improving the menu and planning maintenance and upgrades to better serve our guests in the future. We sincerely hope to have the opportunity to welcome you back and provide you with a more complete and satisfying experience.
Thank you for taking the time to share your review. We’re very pleased to hear that you were satisfied with the cleanliness, amenities, internet speed, and the friendliness of our staff. We sincerely apologize for the repetitive breakfast… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThe hotel was close to the business district. The staff were excellent and it was tidy.
I found that the air conditioner didn't work, and the mattress was like sleeping on the floor. If they could fix both those issues, it would be a lovely place to stay. The breakfast menu didn't really have any Western items.
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewGood location away from tourist centers
Shower leaked a lot of water
Thank you for choosing A25 Hotel and taking the time to share your experience. We’re glad to hear that you appreciated our location. At the same time, we sincerely apologize for the issue with the shower leak. We have taken note of your feedback and will address it promptly to improve our services. We hope to welcome you back for an even better stay in the future
Thank you for choosing A25 Hotel and taking the time to share your experience. We’re glad to hear that you appreciated our location. At the same time, we sincerely apologize for the issue with the shower leak. We have taken note of your fee… Show more
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewWe would like to take this opportunity to thank you for choosing A25 Hotel and sharing your experience with us. We are happy to know that you had a pleasant stay with A25 Hotel during your trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your experience with us. We are happy to know that you had a pleasant stay with A25 Hotel during your trip. We look forward to the opportunity to welcome… Show more
Reviewed: 2 August 2024 · Stayed in July 2024
Verified reviewReviewed: 25 April 2024 · Stayed in April 2024
Verified reviewReviewed: 17 February 2024 · Stayed in February 2024
Verified reviewSecurity, cleanliness, saw, smart tv, netflix, youtubr
Not applicable
Reviewed: 15 February 2024 · Stayed in February 2024
Verified reviewRoom size, smart TV, hot shower, hot pot and 2 pavks of coffee with 2 waters..vwry clean and safe..
CONFUSING...On another shelf were other items in a basket such as instant noodles and ediables without any type of pricing. Had to ask the front desk. Should have had a price list on that shelf.
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are delighted to read that you had a pleasant stay during your vacation with us . However, we are sorry that we did not live up to your expectations and that we did not meet our own standards. We are always trying to improve the service and upgrade the facilities. We look forward to welcoming you back next time. Best regards!
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are delighted to read that you had a pleasant stay during your vacation with us . However, we are sorry that we did not live up… Show more
Reviewed: 8 November 2023 · Stayed in November 2023
Verified reviewReviewed: 1 April 2023 · Stayed in April 2023
Verified reviewReviewed: 25 March 2023 · Stayed in March 2023
Verified reviewClean and quiet rooms
Smell of cigarette smoke in room.