WiFi has been rather slow on occasions. Breakfast on a Sunday was very noisy due to many guests on that day.

The resort is like a small town within a town, and it is excellently located nearby the Hoi An Market. It provides free access to the Hoi A Memories Theme park which has many beautiful shops and dining options. The Hoi A Memories Show is a must-see event: it tells about Hoi An’s history with beautiful dance performances and stunning effects. The staff in this resort were the best compared to all the resorts and hotels that we have stayed at in Vietnam this year: they have been very accommodating, helpful and were always smiling.

Stayed in September 2025

Swimming pool! Air conditioner on at welcome in the room

Stayed in August 2025

There is only one bridge connect to another island then another bridge connects to the mainland, traffic could be a bit of a hassle, either walk or ride a bike. There is no lift to go upstairs for people who staying upstairs with a few luggage could be a struggle.

Very quiet place, good for resting and family style holiday. Very close to the showground of Memories of Hoi An show.

Stayed in July 2025

This review has been hidden because it doesn't meet our guidelines.

A shame that the poolside bars were both closed when we were there.

Lovely location and resort. Friendly staff.

Stayed in July 2025

Bar, restaurant at night was limited.

In the isolated small island. It is very beautiful and cmose with natural. The Memories parks and Hoi An show just 1 min walking.

Stayed in July 2025

Nothing.

It was very friendly. Location is excellent. It is on an island away from traffic. Short taxi or 15 min walk to old town.

Stayed in July 2025

Nothing

Everything. The staff, pools and the room was spacious. We could sit on the balcony and watch the boats go by at night.

Stayed in July 2025

Nothing, really - if noise bothers you then you may have an issue with being right on the river, as you can hear the boats until late. This didn’t bother us though.

Such an amazing place to stay with young kids!! The service was incredible, the pool was lovely, and my 1 year old loved being able to go to Memories Land and see the mini shows and lights (we went twice!!). So easy to get to Old Town and I loved watching the colourful boats on the river from our room. The hotel also organised a day trip and airport transfer for us which made things so easy. Breakfast buffet had lots of yummy options. Highly recommend!

Stayed in June 2025

If you are scared of lizards and frogs then definitely stay away from this property as they are everywhere and roam freely and if you leave your balcony door or front door open for a second they will crawl inside. So beware.

Great location and amazing shows starting from 5pm.

Stayed in May 2025

We stayed here for 5 nights and loved it! It was an 18 min walk into Old Town, which we did each day. It's a fantastic location on the river. Hoi An was the highlight of our trip to Vietnam. The Memories Resort was wonderful, one of few places that made a coffee as good as in Melbourne and it was complimentary with breakfast. Hang Vu was so helpful, in fact all the staff were lovely. We would certainly stay here again.

Stayed in May 2025

Only area i would like to see up-leveled a bit is the breakfast buffet.

This hotel was an excellent choice. STAFF—Fantastic! General Mgr Mr. Vu patiently responded to several pre-visit inquiries and promptly assisted me with a minor emergency during my visit, even though he had gone home hours earlier. The concierge skillfully advised me on daily activities and transportation options, making everything effortless. Solo, the food and beverage mgr, is so friendly and attentive to guests’ needs and requests. ROOMS and GROUNDS— Very clean, peaceful, well appointed room with balcony that overlooked palm trees and the river. Fragrant Fangipani blossoms shade the walking paths leading from the central pool to the serene infinity pool at the end of the island where I spend much time relaxing in comfy chaise lounges under a shady umbrella while staying well hydrated by the pool bar tender. LOCATION-- Within 10-15 minutes walking distance to the historic old town center, yet the resort is on its own island. This degree of separation provides a perfect buffer of security, reinforced by wonderfully attentive guards who question anybody who crosses the bridge. ENTERTAINMENT-- The island also contains a culturally-focused theme park with an exceptionally high quality theatrical, musical, dance performance 6 nights/week. Resort guests have access to walk around the park for free in the evenings and are treated to “mini shows” that preview the full show later in the evening. Tickets to the full show are discounted for resort guests. OTHER — A free shuttle is available twice daily to transport guests into the old town, although you need to arrange the return taxi (or walk) yourself. Spa has an ample menu of indulgent treatments. Well-stocked mini-bar.

Stayed in May 2025

Issues with the toilet in the room which was fixed quickly but was inconvenient. One of the bridges from the island to Hoi A closes at certain hours. Was not informed of this and it means you have to walk all the way round (about 20 minutes)

The infinity pool is a highlight! Varied buffet breakfast. Free bike hire which allows you to really explore Hoi An

Stayed in March 2025

Sensational. Just sensational. We stayed in the Queen Suite. The building in the picture front right. It was massive. Meticulously clean. Just perfect. Infinity pool with views of the whole of Hoi An from the river. Can't say enough for this place. Go. Just go! 😀

Stayed in April 2025

Nothing

Very courteous & humble staff . Very good amenities, great food , amazing breakfast . Very good spa & pool . Loved everything about this place , would go again .

Stayed in April 2025

The food at the restaurant could be improved, especially the lunch and dinner food was not that delicious. Also the hotel needs to provide more water in the rooms to drink. It's so hot that two small bottles per room is not enough for the day.

The staff and hotel were outstanding. The rooms are huge! The free bicycles were awesome and made getting around fun.

Stayed in May 2025

Pools close too early

⸻ Title: An Unforgettable Stay at Memories Resort & Spa – Exceptional Service! I recently had the pleasure of staying at Memories Resort & Spa in Hoi An, and I can honestly say it was one of the best hotel experiences I’ve ever had. From the moment we arrived, the service was impeccable — warm, attentive, and truly personalized. What truly made our stay exceptional was the incredible hospitality of Mr. Hoang Vu, the resort manager. He went above and beyond to ensure our visit was comfortable and memorable. From recommending hidden gems in Hoi An to checking in personally with a warm smile, Mr. Vu set the tone for the entire staff. His leadership and genuine care for guests are evident in every aspect of the resort. The resort itself is stunning — beautifully designed with serene surroundings that offer a perfect blend of traditional charm and modern comfort. The rooms were spotless and elegantly furnished. If you’re visiting Hoi An and looking for a place that combines luxury, authenticity, and truly exceptional service, Memories Resort & Spa is the perfect choice. A huge thank you to Mr. Hoang Vu and the entire team for making our stay so special. We will definitely be back!

Stayed in May 2025

N/A

Very clean, relaxing - enjoyed every moment Quoc, Trang was very nice and helpful throughout our stay

Stayed in May 2025

Could have more gluten free options for breakfast and improved staff understanding of coeliac needs (ie gluten free) You need to show your room key to get over the pedestrian bridge Bikes need a service!

Room - dramatically exceeded our expectations! It was great! Huge room, clean and well designed bathroom, well furnished, great view, excellent A/C Pool - fantastic - one of the cleanest pools I’ve been in. Staff - went over and above for us. Shuttle - used it once and was fine. Bikes were ok, especially if you go to town before it goes crazy (6am) Breakfast - great

Stayed in May 2025

One of the best places we stayed in across Vietnam. Beautiful property with two incredible pools. Spacious rooms and comfy bed. Loved the location, very short bike ride from all the action of the old quarter. Lot's of reviews complaining about not enough shuttles back and forth, it's less than 1km. A grab will costs you 10,000VND if you can't ride a bike.

Stayed in April 2025

Absolutely nothing.

Wide selection of food and the restaurant conveniently located with view of the pool. All restaurant staff helpful and very friendly.

Stayed in May 2025

Beautiful resort, incredibly welcoming and very unique as it is the whole island. Staff are very kind and attentive, the room is clean and the bathroom is the best I have experienced while travelling.

Stayed in April 2025

Nothing it was amazing - could not fault it

Everything

Stayed in May 2025

Main pool needs some shade before 4pm.

Spacious, good breakfast, helpful staff, a little away from the busy streets to make it quieter. Good pool. We had the two storey cabin which gives two bedrooms, living room and dining area. More room than we even needed!

Stayed in April 2025