Reviews of Hola House Hanoi
23 Ngõ Hàm Long 2, Hoan Kiem, Hanoi, Vietnam
#45 of 236 B&Bs and Inns in Hanoi
Guests' ChoiceReview score
Based on 87 hotel reviews
9.0Score breakdown
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Cleanliness
9.0
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Comfort
8.9
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Location
9.1
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Facilities
8.9
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Staff
9.8
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Value for money
9.3
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Free WiFi
8.0
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Reviewed: 4 August 2025
Zofia
Poland27 reviews1 helpful vote9.0“Very happy with our stay”- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Our room was on 4th floor with no lift which meant a lot of stairs (and it was pretty hot), but we saw there were also rooms on lower floors.
We only stayed for one night but the room was comfortable, very spacious, with a huge bed, a kettle and there were some local guidebooks. The lady who is running this place was very friendly. Great location.
Stayed in July 2025
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Reviewed: 18 July 2025
Treadwell
United Kingdom4 reviews10“Incredible location, amazing host”- • Leisure trip
- • Solo traveller
- • Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
Alice and her family are the most amazing hosts. I’ve been travelling for almost 4 months across South East Asia and this has been without a doubt the best place. Extremely cosy, incredibly friendly, and amazing value for money. The location is perfect, away from the busy Old Quarter but still within walking distance. The rooms are spacious and clean. Very comfortable beds. Alice is a fantastic host; booked me a 3 day tour around Ha Giang, did some laundry for me whilst I was gone, helped me book a bus to Ha Long. She was willing to go above and beyond to make my stay comfortable. Couldn’t recommend this hotel enough if you’re staying in Hanoi.
Stayed in July 2025
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Reviewed: 15 May 2025
Yousef
Jordan4 reviews10“Great Stay”- • Solo traveller
- • Double Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Nothing in particular
Great value for the price! The room was spacious and had everything I needed — full utilities, comfortable, and well-equipped. The host was very friendly and accommodating; she even let me leave my things at the property while I made a quick trip out of Hanoi. Overall, a comfortable and affordable stay. Would definitely recommend!
Stayed in April 2025
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Reviewed: 10 May 2025
Élise
France9 reviews8.0“Good stay”- • Leisure trip
- • Couple
- • Deluxe Double Room with Bath
- • Stayed 2 nights
- • Submitted via mobile
Pretty noisy even at night
Very clean and some space to store our bag in the room
Stayed in May 2025
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Reviewed: 4 May 2025
Goleco
Canada5 reviews9.0“Wonderful except for the construction noise next door.”- • Leisure trip
- • Solo traveller
- • Double Room with Shared Bathroom
- • Stayed 8 nights
- • Submitted via mobile
The room and hotel is actually quite pleasant. The only thing was that there was building construction going on next door which made very loud noise during the day. This is not the fault of the hotel, but still the noise is there. Once the construction next door is completed, it will be wonderful.
The room and hotel is actually quite pleasant. The only thing was that there was building construction going on next door which made very loud noise during the day. This is not the fault of the hotel, but still the noise is there. Once the construction next door is completed, it will be wonderful.
Stayed in May 2025
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Reviewed: 1 May 2025
Evan
Canada9 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with Shared Bathroom
- • Stayed 6 nights
- • Submitted via mobile
Alice is amazing. Super friendly. I have come back to stay here multiple times and always very happy. Excellent location.
Stayed in April 2025
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Reviewed: 8 April 2025
Emily
United States2 reviews1 helpful vote10“Perfect - made my first time in Vietnam so seamless”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Bath
- • Stayed 8 nights
This property is amazing - the owner is so kind and will assist you with booking day trips from Hanoi, arranging airport transportation, doing laundry, you name it. The location is amazing as well, would absolutely book again.
Stayed in April 2025
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Reviewed: 22 March 2025
Lucy
United Kingdom15 reviews2 helpful votes10“Fantastic!”- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 4 nights
- • Submitted via mobile
Everything was perfect, we were in one of the rooms with a shared bathroom. Very clean, bed super comfortable, great location and the host was very helpful/friendly 😊
Stayed in March 2025
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Reviewed: 7 March 2025
Stach
Netherlands4 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Great value, Alice was a super friendly host.
Stayed in March 2025
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Reviewed: 25 February 2025
Madeleine
New Zealand5 reviews1 helpful vote10Exceptional- • Leisure trip
- • People with friends
- • Double Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Wonderful host, very clean and tidy.
Stayed in February 2025
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Reviewed: 19 February 2025
Liv
Germany16 reviews10Exceptional- • Solo traveller
- • Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
Room was spacious and clean, so was the bathroom. The owner is lovely, helpfull and speaks very good english. A hidden gem. I enjoyed my stay and will be back :)
Stayed in February 2025
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Reviewed: 13 February 2025
Fay
United Kingdom20 reviews1 helpful vote9.0“Great value for money, a lovely host and family and a lovely home.”- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
There was quite a bit of honking from the roads around the area which couldn’t be helped .
Alice the owner was in contact with very useful information within moments of us booking the room. The double room we had is spacious and airy with a huge tv. The property is tucked away in the old quarter so close to lots of cafes and restaurants. The room was very clean and contained a little tray of useful bits and pieces. I would definitely stay here again.
Stayed in February 2025
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Reviewed: 13 February 2025
Adalgiso
Italy5 reviews10“Nice homestay”- • Leisure trip
- • Solo traveller
- • Double Room with Shared Bathroom
- • Stayed 4 nights
- • Submitted via mobile
The rooftop could be arranged or managed with more accuracy and made more comfortable.
Nice room and bed with a comfortable topper. Very basic and simple but I don't need more than this. I enjoyed the relative silence. When the weather is cold you'll hear only the heating or airing system of a nearby big building but probably when it's hot the usual AC noise will be unavoidable, like in most of the accommodations in hot countries. However during my stay this background noise wasn't continuous. At times, I enjoyed almost complete silence, which is a big privilege in the centre of Hanoi. Anyway, no traffic noise at all. Moreover, the building's construction quality is good with no humidity and mould.
Stayed in February 2025
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Reviewed: 11 February 2025
Lorant
Slovakia34 reviews7 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
Good location and quiet place.
Stayed in February 2025
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Reviewed: 9 February 2025
George
United Kingdom5 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted via mobile
It was quite cold when we stayed and the room was cold as a result. Shower pressure could have been better
Great room for a good price, really comfy bed. The lady who we spoke to was wonderful, and her child was adorable! Really good location to walk to various parts of the city.
Stayed in February 2025
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Reviewed: 8 February 2025
Sarah
United Kingdom23 reviews2 helpful votes10“Great place to stay, super comfortable and clean for a very good price, host was very kind and accommodating too! About”- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
slight walk to the old quarter but really short drive, was only an issue because it was rainy 😂
Super comfortable and clean
Stayed in February 2025
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Reviewed: 6 February 2025
Madeleine
New Zealand5 reviews1 helpful vote10“Easy cosy comfortable stay with a wonderful host!!”- • Leisure trip
- • People with friends
- • Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
Alice (the host) is wonderful! Very helpful and a great communicator. The property is nice and quiet and kept clean. We even had a balcony! Alice kindly let us store luggage at her property while we travel other parts of Vietnam.
Stayed in February 2025
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Reviewed: 3 February 2025
Sorcha
Ireland55 reviews12 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 4 nights
The shared bathroom was not cleaned daily despite being used by multiple people. There was no toilet roll and the floor was quite dirty. Also the stairs were not clean which was annoying as we had to take off our shoes entering the house so it meant our socks and feet then got dirty.
Alice was a lovely host and very communicative before, during and after our stay. The room was big and airy with lots of natural light. The bed was very comfortable. The room was very quiet and the house is in a nice location in the French quarter.
Stayed in January 2025
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Reviewed: 23 December 2024
Martin
Germany5 reviews10“I totally enjoyed to stay there :)”- • Leisure trip
- • Solo traveller
- • Double Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted via mobile
The host was very nice and gave valuable advice for my further journeys.
Stayed in December 2024
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Reviewed: 9 December 2024
Ryan
United States3 reviews10“Great Stay in Hanoi”- • Leisure trip
- • Solo traveller
- • Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
The rooms here are so cute !! Unbeatable ambiance. Away from the hubbub but not too far away. Great walk to the old quarter. But I slept so well here that I have even booked again to stay. Thuy is the best and helped me out a lot and her daughter is adorable.
Stayed in December 2024
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Reviewed: 23 November 2024
Afolashade
Nigeria4 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted via mobile
No mirror in the room.
The location is walking distance to major attractions in Old Quarters.
Stayed in November 2024
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Reviewed: 21 November 2024
Tina
France6 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 4 nights
- • Submitted via mobile
Very nice place to stay few days in Hanoï. Alice is super nice and very reactive on WhatsApp! The room is comfy, small balcony and double bed. There is a fridge on the rooftop to keep few things fresh, appreciable. The city center is around 20/25 minutes by walk, but there is great coffee in the neighbourhood. Great value for money, we’ll definitely recommend!
Stayed in November 2024
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Reviewed: 5 November 2024
Floor
Netherlands32 reviews7 helpful votes10“Great stay”- • Leisure trip
- • Couple
- • Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
Large and comfortable room. The alley is really quiet, so there is no street noise. It is within walking distance of the old Quarter (maybe 20 to 30 minutes). We could store our motorbike inside and leave some luggage.
Stayed in November 2024
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Reviewed: 27 October 2024
Ritsuko
Japan18 reviews2 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
The family was so nice. They told me where to go in Hanoi, and always gave me quick response when I message them on booking.com. I felt like I was home staying in Vietnam. Thank you for everything, I would recommend to my friends to this lovely place to stay with.
Stayed in October 2024
