Reviews of Lunaria Maison - Thư Thái Homestay 2 stars

The staff lady were really rude,and the room is very dirty,the bedsheets literally tear and the room have smoking smell

Because of the urgent reservation for my family members, I did not find out carefully, it’s not clean, I booked a Twin room with 2 beds but almost like a double bed, there was only one blanket, compared to a self -checked hotel, this room standard could not be called the hotel, hoping to argue more facilities and clean the room cleaner.

I stayed here for one night before an early train, and the location was perfect, just a 5-minute walk to Saigon Railway Station. The self check-in process was smooth and easy, and the host was friendly and responsive via text. The room was clean, cool with good air conditioning, and had all the essentials like a kettle, fridge, and private bathroom. For the price, it offered great value. While the apartment itself was quiet, the surrounding street can get a bit busy at certain hours due to local vendors and traffic - but that’s expected in such a central location. All in all, it’s a solid choice for a short stay convenient, comfortable, and well-managed.

Nothing

When we arrived the receptionist spoke no English which was fine. However she kept shoving her phone in our faces whilst on FaceTime showing us to lots of different people. Me and my partner had no idea what was going on. After about twenty minutes of random people looking at us over FaceTime one women said over the phone we needed to contact the manager. I had no idea who the manager was or how to do this so I contacted the hotel via booking.com and eventually got the number for the manager. The manager messaged me the code and price for the room which we paid. When entering the room it was full of bugs and I mean they were everywhere in the room!!! It was awful. The main light didn’t work so we couldn’t see anything in the room as there was no window. The aircon did not work. The bed was like a brick wall. The glasses provided for water were filthy. After a long day of travelling this was not what we needed so me and my partner decided to book a new hotel and leave immediately we didn’t even stay one night it was that bad. We couldn’t be bothered to ask for a new room due to the hassle of trying to actually access the room in the first place. Whatever you do do not stay here save your money!!

Close to airport

Poor service, bad wi fi, even after complain many times they don't bother to assist or even reply...no one in reception so once you paid they don't care . I keep on asking for wifi but no reply once u make payment. Avoid such property and sunch unprofessional services.

This place is convenient for one night if travelling by train as Saigon railway station is just 5 minutes walk away, but one would not want to stay longer as what I got was a small windowless room. On the plus side, it did have an en-suite bathroom, fridge and kettle and so for the price still represented good value for money

The place was all locked up when I arrived at around 1 p.m. and I was only able to gain access because another resident happened to come out and was kind enough to phone the management for me.

Great experience from start to finish The room was clean, comfortable, and cool , the air conditioning worked perfectly. Even though the place is right on the main road, it wasn’t noisy at all, which was a pleasant surprise. The location is super convenient for getting around, booking a ride, or doing some shopping. Just a heads-up: avoid traveling between 4–5 PM if you can, as the traffic gets pretty heavy. What I loved most was the smooth self check-in and check-out process. No need to meet the host in person , everything was done online. Just make sure to contact the property in advance to confirm your booking and complete any pre-arrival steps. That way, you can walk right in and settle down without delay. Bonus points for the super sweet and helpful staff over the phone - seriously, 10/10 for their friendliness.

Overall, a solid stay. Nothing to complain about!

The price is very good

There were ants all over the place on the floor. Water pressure completely disappeared when put on hottest setting which was luke warm at most. Provider is not on site, requires you to talk via third party app and send documentation. The doors do not lock in the room just hope for the best. Checking in the “worker” was sleeping on the floor and would not let me check in because the hotels hours are different than booking.com. There is no change provided they require you to pay in cash or use third party transactions. As I was going to take a walk in the morning the worker was still sleeping on a mattress on the floor. Please treat your workers better. There were plenty of empty rooms and it was exhausting hot outside they were over heating.

nothing

there were ants in the room, kept us waiting for an hour to clean the room. we checked in at 5pm we already messaged the manager at 3 pm will be reaching around 4pm but the room was not clean also they cleaned the room then moved us to another room .

location 10min walk from train station for unification express. room was clean

there was a lengthy interview process on WhatsApp just to confirm the room in this very average hotel. was on long bus journey from phnom penh and arrived not really knowing if there was actually a room for me . they wanted payment details to secure the room beforehand and then claimed my card didn't work even tho it did. I actually thought id got caught up in some kind of scam. wouldn't go back

Great location and friendly staff. Comfortable bed

The air con didn’t work, though there was a fan which worked well. it wasn’t super clean.

The location was nice, a little outside of district 1's chaos, but still in a nice section of district 3 near the river. Some street vendors on the same street, and nice local bars and cafes around the corner.

The room was not clean and there were ants crawling on the walls. The bed was quite hard and there was no duvet cover on the duvet, nor was there a top sheet. The fan worked but the a/c didn't seem to do anything. We had a kettle but only 1 glass ( no mugs ) and at night the was a strong smell of cigarettes. Even though I ask for a non smoking room, there were ash trays provided in the room.

I was on a business trip and needed a place that’s convenient and practical - this place hit the mark. My company car could be parked right in front, and getting deliveries was super easy. The space was quiet, the AC worked smoothly, and I got great sleep after long workdays. Bonus point for the elevator - I had a lot of equipment, and it made things much easier.

Room was big, well conditioned

The shower location in the bathroom made no sense

Good stay, friendly staff, clean and working AC. Location is perfect (sometimes a little bit noise of the bizzy street)

The room is clean, the bed is comfortable, the air conditioning works well, and the hot water is strong. Most importantly, the staff are incredibly friendly, always smiling and eager to help. I’m very impressed with the housekeeping team’s attentiveness, they always keep everything tidy and spotless. This is definitely a great choice for a stay in Saigon!

I had a very good stay at this hotel. The bed is comfy, air-con works well, shower pressure is good. All the hotel staffs always put on a smiling face and goes great length to help you. Fantastic hotel with great value. Thumbs up 👍 👌 👏

Good basic hotel for the money. Walking distance to Railway Station