Reviews of HOTTEL PHƯƠNG ĐÔNG 2 stars
Ngõ 72 Dương Quảng Hàm SỐ 14, Cau Giay, Hanoi, Vietnam
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Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewVery friendly staff Clean room Good value for money Hot water available at any time in the shower No cockroaches in the room!
Your sincere thanks are the motivation for us to improve and try harder to serve and bring the best experience to you. We sincerely thank you for your comments and reviews. See you soon
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewWould not recommend. If booking make sure to message to confirm time you are checking I didn’t and the cancelled my booking. When I arrived late during night they charged me double the original price set. The beds were rock hard, very strong smell of urine all over building.
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 January 2025 · Stayed in December 2024
Verified reviewReviewed: 7 January 2025 · Stayed in December 2024
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewActually what we did like is that the owner tried his best to please us. Staff are helpful tho to fix as much as they could but helpless.
The rooms were so old or the building it self, bathrooms are with unpleasant smell, showers were not maintain well with visible mineral deposits in it. Air conditions are not really functional. Worst is that there’s construction right beside our room started early morning which woke us up, we are so tired from our trip to Sapa and we need a good night rest. Anyway, we paid the full amount in CASH, and he moved us to another hotel which they also own in the city, we inspect the structures but of course we don’t have a choice since they refused to refund our payment, then the replacement hotel is a nightmare! Broken shower heater considering it’s cold and air condition filters were so dusty as if century old without cleaning it’s then we decided to move again without asking a refund we gave it all for our comfort coz they won’t give it anyways. Staff tried their best but they could not fix it right away and we are so tired from our tour. The door of our bathroom is hard to close and open as it already stuck.
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewReviewed: 19 November 2024 · Stayed in November 2024
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 4 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 June 2024 · Stayed in June 2024
Verified reviewReviewed: 6 June 2024 · Stayed in June 2024
Verified reviewReviewed: 1 June 2024 · Stayed in May 2024
Verified reviewReviewed: 24 May 2024 · Stayed in May 2024
Verified reviewReviewed: 9 May 2024 · Stayed in April 2024
Verified reviewTwo reception guys amazing but one lady staff very rude and not polite arrogant activities.
Front gate there is fish and meat market , it's smells very bad
Phuong Dong Hotel would like to thank you for taking your valuable time to review Phuong Dong Hotel. Thank you for choosing Phuong Dong Hotel and being satisfied with Phuong Dong Hotel's services. Your good review has motivated Phuong Dong Hotel to do even better. Phuong Dong Hotel is very happy to welcome and serve you. We hope you will continue to support Phuong Dong Hotel. Phuong Dong Hotel would like to thank you!
Phuong Dong Hotel would like to thank you for taking your valuable time to review Phuong Dong Hotel. Thank you for choosing Phuong Dong Hotel and being satisfied with Phuong Dong Hotel's services. Your good review has motivated Phuong D… Show more
Reviewed: 28 April 2024 · Stayed in April 2024
Verified reviewReviewed: 14 April 2024 · Stayed in February 2024
Verified reviewReviewed: 24 March 2024 · Stayed in March 2024
Verified reviewNothing
Poor facilities, smelly. So many mosquitoes that i barely sleep even after change of rooms. No soundproof. Not worth for your money. Owner even asked me to cancel my room while i am staying in it. Really…
Phuong Dong Hotel would like to thank you for taking your valuable time to review Phuong Dong Hotel. Thank you for choosing Phuong Dong Hotel and being satisfied with Phuong Dong Hotel's services. Your good review has motivated Phuong Dong Hotel to do even better. Phuong Dong Hotel is very happy to welcome and serve you. We hope you will continue to support Phuong Dong Hotel. Phuong Dong Hotel would like to thank you!
Phuong Dong Hotel would like to thank you for taking your valuable time to review Phuong Dong Hotel. Thank you for choosing Phuong Dong Hotel and being satisfied with Phuong Dong Hotel's services. Your good review has motivated Phuong D… Show more
Reviewed: 22 March 2024 · Stayed in March 2024
Verified reviewReviewed: 29 February 2024 · Stayed in February 2024
Verified reviewHelpful staff
Phuong Dong Hotel would like to thank you for taking your valuable time to review Phuong Dong Hotel. Thank you for choosing Phuong Dong Hotel and being satisfied with Phuong Dong Hotel's services. Your good review has motivated Phuong Dong Hotel to do even better. Phuong Dong Hotel is very happy to welcome and serve you. We hope you will continue to support Phuong Dong Hotel. Phuong Dong Hotel would like to thank you!
Phuong Dong Hotel would like to thank you for taking your valuable time to review Phuong Dong Hotel. Thank you for choosing Phuong Dong Hotel and being satisfied with Phuong Dong Hotel's services. Your good review has motivated Phuong D… Show more